Hotel Casa Izel Roma Norte

Hotels
8.8 (125 reviews)
100 Valladolid , Mexico City , mx

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Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly Staff
Excellent Location
Nice Design
Cons:
Overpriced
Room Lighting
Breakfast Variety

Categories

Cleanliness
8.84
The hotel is very nice. Staff are as well —and extremely helpful.
Service
9.31
Exceptional staff: friendly, accommodating, always providing solutions to any issue.
Location
9.35
Very good location as well. Ideal central location.
Room Quality
8.3
The room was too dark, but management addressed the issue promptly.
Amenities
8.83
Standard quality for this hotel tier.
Value for Money
8.79
Slightly overpriced but justifiable for the service and location.
Food and Beverage
7.84
Breakfast variety was poor and can be improved.
Overall Experience
9.11
A well-rounded enjoyable stay with excellent staff and good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:33

Property Description

Luxurious Accommodation
Indulge in 5-star luxury at Maison México Roma, located just 1.3 km from The Angel of Independence. Each room boasts elegant decor, a flat-screen TV, and a private bathroom for your comfort.

Exceptional Dining
Savor exquisite culinary delights at the on-site restaurant offering a delectable menu, or unwind with a refreshing drink at the hotel's bar. Enjoy the convenience of room service for a private dining experience.

Convenient Location
Explore Mexico City effortlessly as the hotel is situated near major attractions such as the United States Embassy and Chapultepec Castle. With a 24-hour front desk and free WiFi, your stay at Maison México Roma will be unforgettable.

Book now for an unforgettable stay in Mexico City at Maison México Roma!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 125 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 9.11
N
Nicoletta • couple • ch
8
Super und Michelangèl an dr Réceptoon immer sehr freundlich und hilfsbereit, Toll!
Pros:

Design grösse des Zimmers

Cons:

Das Badezimmer könnte ein Regal mehr vertragen

2026-03-17 • via Nuitee
L
Lauren • couple • ca
9
Beautiful hotel and great service!
Pros:

Hotel Maison Mexico was beautiful, exactly like the photos.
The hotel was very clean, and the hotel bed was so so cozy! AC in the room made us very comfortable during our stay.
The service and staff were wonderful. They accommodated us with an early check in, and promptly addressed our requests throughout our stay. Alberto specifically went above and beyond to ensure we had the best stay! Thank you Alberto!

Cons:

A few tips for future guests - The hair dryer in the room is very weak, almost useless. Bring your own if you plan on blow drying your hair.
The Breakfast on the rooftop is lovely, however very light - fruits, toast and coffee or juice. If you’re wanting something more filling they do have menu options. The food was delicious but is an extra cost.
Overall these were minor, and did not impact the enjoyment of our stay :)

2026-01-15 • via Nuitee
C
Charlotte • couple • gb
7
Pros:

Great location, lovely breakfast on the rooftop and nicely designed bar and restaurant

Cons:

Very loud street noise, reception staff could have been friendlier and rooms felt overpriced for the design and size

2026-01-15 • via Nuitee
M
marina • family_with_children • be
10
2026-01-07 • via Nuitee
N
Natalie • couple • us
10
2026-01-06 • via Nuitee
M
marina • couple • be
10
2026-01-05 • via Nuitee
M
maddy • couple • au
8
2026-01-01 • via Nuitee
K
Ken • couple • au
7
Liked the location. We didn’t get the room we booked. Great staff. Good breakfast and coffee.
Pros:

Stylish property.

Cons:

Noisy

2025-12-22 • via Nuitee
C
chris • couple • us
10
Great Service, perfect for visitng CMX
Pros:

location was great. At the edge of roma norte without the commotion.

Cons:

breakfast was just ok, they charged for second cup of coffee. And we ordered room service one day thinking it was the hotel rest. but again it was the rooftop restaurant so they ended up charged us for what would have been free if we went up.

2025-12-15 • via Nuitee
A
Alex • couple • us
10
2025-11-12 • via Nuitee
H
Hamza • family_with_children • pk
9
Pros:

Exceptional staff: friendly, accommodating, always providing solutions to any issue I had whether it's arranging emergency transport, guiding me about the city, or accommodating me even though I got very late for breakfast. The breakfast kitchen staff was super nice!
Beautiful aesthetics as well as a very safe and ideal central location.

Cons:

Slightly overpriced
No sealed water in the room, they refill glass water bottles. But this is a small issue they can easily fix

2025-11-11 • via Nuitee
J
Jingyi • couple • ca
8
2025-11-09 • via Nuitee
M
Maria • couple • es
2
2025-11-02 • via Nuitee
K
Kirill Dorozhkin • solo_traveller • ru
5
Pros:

All the team did their best to assist during my stay. The location is lovely for a holiday, though a bit far for business purposes.

Cons:

There were issues with the plumbing, noise in the room, and a very poor variety of dishes at breakfast.

2025-11-02 • via Nuitee
A
AS • couple • us
6
2025-10-31 • via Nuitee
C
Crossett • extended_group • us
10
2025-10-30 • via Nuitee
S
Siki • solo_traveller • ke
8
2025-10-23 • via Nuitee
M
Mher • couple • us
9
2025-10-20 • via Nuitee
P
Paul • extended_group • us
9
2025-10-15 • via Nuitee
I
Isaiah • partner
10
Pros:

Over the course of several trips, I’ve learned that it’s important for a place of stay to feel as close to home as possible. Only then, can you truly unwind and get to know and enjoy the place and people you’re visiting. With that in mind, I am fascinated by the extent to which Hotel Casa Izel and its staff have mastered what I consider to be the complicated art of hospitality. The hotel itself is a gem and strikes an incredible balance between a modern interior and a more historical exterior face. Staff like Adrián, Natalia and Saúl are masters at each of their crafts, and from our arrival in CDMX, I was convinced we’d made the right choice. I highly recommend Hotel Casa Izel to anyone (foreign or local) who is looking for a genuinely good time in CDMX. The staff are incredibly warm and receptive, and each person had their own nuggets of knowledge related to what is frankly one of the most majestic cities in the world. We didn’t have the opportunity to take advantage of everything the hotel offered, but rest assured, we’ll be back! I do, however, have a newfound love for chilaquiles for breakfast.

2025-10-13 • via Nuitee