Umhlanga Self Catering Guest House

Hotels
8.6 (133 reviews)
16 Herald Drive , Durban , za

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Facilities

Non-smoking rooms
Terrace
Non-smoking throughout
Free wired internet
Internet access
Japanese garden
Swimming nearby
Beach toys

Review Highlights

Pros:
Clean facilities
Accommodating staff
Good location
Great pool area
Cons:
Poor management handling
Room quality discrepancies
Limited food services

Categories

Cleanliness
8.15
Mixed sentiments; some mentioned clean facilities while others experienced issues.
Service
9.65
Very accommodating staff as mentioned in positive reviews, though some reported poor management handling.
Location
9.15
Noted as a good location in several reviews.
Room Quality
7.65
Some rooms not as expected according to a guest's feedback.
Amenities
8.65
Pool area and common areas are appreciated, but some amenities like breakfast need improvement.
Value for Money
8.65
Some complaints about room expectations versus what was provided.
Food and Beverage
7.65
Limited food services and breakfast commented on negatively.
Overall Experience
9.25
Despite negatives, many guests express a desire to return and enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:11

Property Description

Convenient Location
Located within close proximity to Bronze Beach, Umhlanga Main Beach, and various attractions, Gateway Haven Workers Lodge offers a convenient and accessible stay for guests looking to explore Durban.

Comfortable Accommodation
Featuring non-smoking rooms with cozy bed linen and garden views, guests can enjoy a comfortable and relaxing stay at Gateway Haven Workers Lodge.

Modern Amenities
With free WiFi throughout the property, a garden to unwind in, and a terrace to soak up the sun, guests can enjoy modern amenities and facilities during their stay at this capsule hotel.

Book your stay at Gateway Haven Workers Lodge for a relaxing and convenient accommodation experience in Durban!

Important information:

- In case of any additional guests or pets, please notify the property prior to arrival.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 133 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 9.25
C
Celia • couple • za
10
Pros:

The owner was there to welcome us, with her staff Thando and Pulane. The ladies were very warm and respectful ❤️

Cons:

The place is wonderful.

2026-03-16 • via Nuitee
M
Mbali Pearl • solo_traveller • za
10
Pros:

The location is perfect and the team is amazing

Cons:

Nothing

2026-03-14 • via Nuitee
B
Bathandwa • couple • za
10
2026-03-12 • via Nuitee
A
ABDUL • couple • za
6
Pros:

Location n the outside pool area
Shower very good

Cons:

Rooms are too cramped
Not adequate ventilation
Bathroom too restricted

2026-03-12 • via Nuitee
J
Joanne • couple • za
8
2026-03-11 • via Nuitee
M
Matekane • solo_traveller • ls
10
2026-03-08 • via Nuitee
M
Mbali • couple • za
10
2026-03-07 • via Nuitee
A
Abongile • family_with_children • za
9
2026-03-06 • via Nuitee
N
Naidoo • solo_traveller • za
8
Pros:

For me, what stood out the most were the two ladies that worked there and managed the place. Outstanding personalities and so down to earth. It was such a pleasure engaging with them.

Cons:

* no aircon only fans
* walls were thin, so you could hear if the guests in the other rooms were noisey
* no handwash or body wash provided
* small kitchenette, no coffee or tea provided

2026-03-04 • via Nuitee
N
Ntsheki • couple • za
4
The location is great but the property is poorly maintained
Pros:

The place was clean

Cons:

The room allocated was too small, the light was not working, no keys were allocated and no private bathroom . The room was connected to another large room with 4other beds . Poorly maintained the wall paint is cracking

2026-02-24 • via Nuitee
O
Okesola • family_with_children • za
6
It was okay, safe, excellent location.
Pros:

It was okay,

Cons:

The fact that I initially told I can cancel the booking if I'm not happy. If it was not for the staff that worked there who did everything they could to accommodate me I would have left without the refund and my booking was non-refundable.

2026-02-23 • via Nuitee
C
Craig • solo_traveller • za
10
Greatest place I have had the privilege to stay at
Pros:

Friendly and helpful staff and the owner took the time out to come meet me personally and she is an exceptional woman.

Cons:

I loved everything

2026-02-14 • via Nuitee
C
Chloe • family_with_children • za
9
Amazing
Pros:

From the moment we arrived, we felt welcomed. Everyone was so friendly, and the whole stay was fantastic.

2026-02-12 • via Nuitee
M
Moshao • couple • za
7
Pros:

Swimming

Cons:

Lack of appliances, stove, iron and ironing board

2026-02-12 • via Nuitee
S
senzo • couple • za
8
Pros:

On arrival Khosi gave us a warm welcome.
The bed was comfortable and the service was great.

2026-02-09 • via Nuitee
I
Inam • solo_traveller • za
9
The owner is friendly and goes the extra mile to assist with all your requirements. Very clean
Pros:

Location, staff and overall cleanliness of the rooms.

2026-02-08 • via Nuitee
Z
zandile • solo_traveller • za
9
Pros:

Very nice location, cleanliness of the room

Cons:

Air conditioning was not working and it was extremely hot in Durban

2026-02-08 • via Nuitee
M
Mpekula • extended_group • za
10
Pros:

Reception at the accommodation and location

2026-01-26 • via Nuitee
N
Ngcobo • couple • za
8
Excellent
Pros:

The place was clean and the staff were friendly and caring.

Cons:

Our room was smelling paint I think they painted it the same day but it was clean .

2026-01-23 • via Nuitee
M
Myphe • couple • za
9
Great service, great place and great experience. I'll book with them again.
Pros:

They allowed us to play soft music and they didn't have a problem with our friends joining us for a few hours

Cons:

I was told the air-con was not part of the quotation, which was a bit strange. I would have been okay if I had been told it was faulty or broken instead.

2026-01-22 • via Nuitee