Umhlanga Self Catering Guesthouse

Hotels
8.6 (145 reviews)
16 Herald Drive , Durban , za

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Facilities

Non-smoking rooms
Terrace
Non-smoking throughout
Free wired internet
Internet access
Japanese garden
Swimming nearby
Beach toys

Review Highlights

Pros:
Clean facilities
Accommodating staff
Good location
Great pool area
Cons:
Poor management handling
Room quality discrepancies
Limited food services

Categories

Cleanliness
8.15
Mixed sentiments; some mentioned clean facilities while others experienced issues.
Service
9.65
Very accommodating staff as mentioned in positive reviews, though some reported poor management handling.
Location
9.15
Noted as a good location in several reviews.
Room Quality
7.65
Some rooms not as expected according to a guest's feedback.
Amenities
8.65
Pool area and common areas are appreciated, but some amenities like breakfast need improvement.
Value for Money
8.65
Some complaints about room expectations versus what was provided.
Food and Beverage
7.65
Limited food services and breakfast commented on negatively.
Overall Experience
9.25
Despite negatives, many guests express a desire to return and enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:11

Property Description

Convenient Location
Located within close proximity to Bronze Beach, Umhlanga Main Beach, and various attractions, Gateway Haven Workers Lodge offers a convenient and accessible stay for guests looking to explore Durban.

Comfortable Accommodation
Featuring non-smoking rooms with cozy bed linen and garden views, guests can enjoy a comfortable and relaxing stay at Gateway Haven Workers Lodge.

Modern Amenities
With free WiFi throughout the property, a garden to unwind in, and a terrace to soak up the sun, guests can enjoy modern amenities and facilities during their stay at this capsule hotel.

Book your stay at Gateway Haven Workers Lodge for a relaxing and convenient accommodation experience in Durban!

Important information:

- In case of any additional guests or pets, please notify the property prior to arrival.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 145 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 9.25
S
samukele • couple • za
4
Pros:

The location

Cons:

I was asked to pay for ironing my clothes , when I paid the lady offered to iron my dress and she burnt it , all I got was a lousy sorry I didn’t want to argue because me and my partner we celebrating my graduation. I was disappointed no lie! The owner is also over stepping sometimes!

2026-05-07 • via Nuitee
J
Jack • couple • za
6
Pros:

It is close to the village and gateway mall

Cons:

When i got there my room was not ready

2026-05-05 • via Nuitee
N
Ngcobo • extended_group • za
10
2026-05-04 • via Nuitee
K
Komarason Chinnamunsami • couple • za
10
2026-04-28 • via Nuitee
S
Samkelo • extended_group • za
9
Pros:

The place was so clean, comfortable beds Thando was always there offering excellent service. The pool was clean and we really enjoyed ourselves. We could go in and out anytime the place is safe and secure.

Cons:

There's nothing I didn't like

2026-04-28 • via Nuitee
L
Luyanda • couple • za
7
Our stay was great.
Pros:

The staff was exceptionally friendly. Thando and Pulana ensured that our stay was pleasant.

Cons:

The room was a bit stuffy we checked in, the use of room differs might help. The mattress was a bit uncomfortable.

2026-04-23 • via Nuitee
W
Wayne • solo_traveller • za
8
Comfortable and Affordable.
Pros:

Location, safety, privacy and cleanliness were all top notch.

Cons:

Some shower gel or soap would have been nice. Those are not things we think of when travelling. Also complimentary tea/coffee would have been a nice touch. Otherwise, it was perfect.

2026-04-19 • via Nuitee
M
Mbanjwa • couple • za
10
Pros:

Staff are very friendly the owner she's so humble

Cons:

Nothing

2026-04-18 • via Nuitee
R
Riaan • solo_traveller • za
9
2026-04-15 • via Nuitee
N
Nisha • extended_group • za
8
2026-04-14 • via Nuitee
T
Terry • solo_traveller • za
3
2026-04-14 • via Nuitee
N
Naidoo • couple • za
7
2026-04-13 • via Nuitee
F
Florence • solo_traveller • zw
3
Pros:

They changed the room that we had initially taken because their advert is soo confusing

Cons:

They put an advert which does not exactly say out what the facility has eg I wanted a 2 bedeoomed facility and they said something about beds and I chose 2 double and they were all in 1 room..

2026-04-08 • via Nuitee
N
Ntobeko • solo_traveller • za
10
Pros:

Everything was great and lovely

Cons:

Nothing

2026-04-08 • via Nuitee
A
Anastatia • couple • za
3
It was not bad but the pictures were nothing like the rooms
Pros:

The location was fine but the actual quest house was poor

Cons:

The room was dirty and had a stuffy smell
Futher more the other side of the room was dirty and really uncomfortable to stay in

2026-04-08 • via Nuitee
N
Ntobeko • solo_traveller • za
10
Pros:

Friendly staff,clean surroundings,comfortable as well

Cons:

Nothing

2026-04-07 • via Nuitee
V
Vinigen • solo_traveller • za
5
Average
Cons:

Bed. Not comfortable.

2026-04-01 • via Nuitee
A
Amandah • couple • za
9
2026-03-24 • via Nuitee
C
Celia • couple • za
10
Pros:

The owner was there to welcome us, with her staff Thando and Pulane. The ladies were very warm and respectful ❤️

Cons:

The place is wonderful.

2026-03-16 • via Nuitee
M
Mbali Pearl • solo_traveller • za
10
Pros:

The location is perfect and the team is amazing

Cons:

Nothing

2026-03-14 • via Nuitee