Valley View Hotel Encumeada

Hotels
7.5 (109 reviews)
Feiteiras – Serra D' Água, , Senhora do Rosário , pt

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Beautiful location with great views
Spacious rooms with some amenities
Cons:
Cleanliness issues
Poor food quality and service

Categories

Cleanliness
6.64
Many reviews mentioned issues with cleanliness, including mould and creepy crawlies.
Service
8.11
The service quality was noted as inconsistent, with some guests reporting distant staff.
Location
9.65
Numerous reviews praised the hotel's wonderful location and nice views.
Room Quality
7.1
Some guests found the rooms dated, uncomfortable, and lacking in soundproofing.
Amenities
7.63
Facilities were considered outdated; however, basic amenities were functioning.
Value for Money
7.59
Some guests felt the experience did not match the price paid, especially regarding breakfast quality.
Food and Beverage
5.64
Consistent complaints about the quality of food, including poor buffet options.
Overall Experience
7.61
Overall sentiment combines positive location with significant concerns about cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:53

Property Description

Scenic Mountain Views

Experience breathtaking vistas of the surrounding mountains from the comfort of your own private balcony.

Delicious Dining Options

Enjoy a variety of buffet and continental breakfast options in our on-site restaurant, ensuring a delightful start to your day.

Convenient Amenities

Benefit from free WiFi, room service, and a 24-hour front desk for all your accommodation needs.

Book now to indulge in a serene mountain retreat at Valley View Hotel Encumeada.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 109 reviews
Cleanliness: 6.64
Service: 8.11
Location: 9.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 5.64
Overall Experience: 7.61
R
Randy • couple • nl
9
Rustig verblijf gehad en nog verlengd
Pros:

We had a very warm welcome from the receptionist Tony, we could ask him everything and helped to make the stay as comfortable as possible.

2026-03-07 • via Nuitee
N
Nawaz • couple • fr
10
2026-03-06 • via Nuitee
M
Maria • couple • es
6
Pros:

La ubicación, en plena naturaleza, unas vistas increíbles.
El personal fue amable con nostros en todo momento.

Cons:

La cama muy dura y de muelles y las almohadas muy finas.
Se nota que el hotel esta un poco dejado, le falta mantenimiento.

2026-03-05 • via Nuitee
K
Kamila • couple • cz
8
2026-03-05 • via Nuitee
H
Hans • couple • nl
8
Bergervaring
Pros:

Ruim parkeren
Mooi uitzicht
Dichtbij wandelroutes

Cons:

Vaak in wolken
Kamer iets gedateerd

2026-03-05 • via Nuitee
E
Eliška • family_with_children • cz
10
2026-03-04 • via Nuitee
J
Joseph • extended_group • be
6
Hotel has to be upgraded and modernised as it has the infrastructure and the location
Pros:

Continental breakfast & good dinner with abordable prices and private balcony.

Cons:

Old room furnitures, old bathroom, uncomfortable beds, very very soft and cold area for the dinner, absolutely not charming! Unfortunately it was raining and we hear the wind blowing inside 😞.

2026-03-04 • via Nuitee
T
Tomasz • couple • pl
6
2026-03-04 • via Nuitee
P
Pere • couple • es
6
2026-03-03 • via Nuitee
C
Cheremis • couple • de
8
2026-03-03 • via Nuitee
M
Matjaž • couple • si
7
Pros:

Hotel location in the middle of the woods, far from civilisation, close to hiking trails and nice nature.

Cons:

Doors to the balcony could be tight, not drafty as they were. More light in the room, especially above the table. Plates for breakfast could be warmed, because all the food becomes cold in an instant.
A softer bed and a bit more maintenance would make this place much better.

2026-03-03 • via Nuitee
F
Fabiano • couple • pt
1
2026-03-02 • via Nuitee
C
Cristina • couple • pt
8
2026-03-02 • via Nuitee
D
Diogo Freitas • couple • pt
8
Escapandinha
Pros:

Quarto Espaçoso
Confortável
Vista incrível para as montanhas

Cons:

Nada a reclamar

2026-03-01 • via Nuitee
A
Angela • couple • ch
9
2026-02-28 • via Nuitee
K
Kaarel • solo_traveller • ee
10
2026-02-25 • via Nuitee
Élio • couple • pt
10
2026-02-24 • via Nuitee
L
Lena • couple • pl
7
VIEW, VIEW, AND VIEW!
Pros:

We chose this hotel for its incredible view. It was absolutely worth it, the surroundings, the view from the restaurant, and the balcony in our room are all breathtaking. The room has everything you need: a comfortable bed, a private bathroom, and a kettle. The staff are very friendly and welcoming. The breakfast is simple, but tasty and filling.

Cons:

Behind the toilet it was very dirty. After showering, when the steam condensed, a brown puddle formed around the toilet.
Unfortunately, the coffee at breakfast was only instant, which was a shame, especially as Madeira is known for its excellent coffee.
It would also have been nice if some fruit or fresh vegetables had been served on breakfast, even something simple like cucumber or tomato.

2026-02-24 • via Nuitee
F
Fernando • solo_traveller • pt
8
2026-02-24 • via Nuitee
J
Jo • couple • be
7
Mooie omgeving
Pros:

Gelegen op een Fijne lokatie , groot hotel metruime kamers

Cons:

Beetje verouderd maar toch o k !

2026-02-22 • via Nuitee