Valley View Hotel Encumeada

Hotels
7.5 (109 reviews)
Feiteiras – Serra D' Água, , Senhora do Rosário , pt

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Beautiful location with great views
Spacious rooms with some amenities
Cons:
Cleanliness issues
Poor food quality and service

Categories

Cleanliness
6.64
Many reviews mentioned issues with cleanliness, including mould and creepy crawlies.
Service
8.11
The service quality was noted as inconsistent, with some guests reporting distant staff.
Location
9.65
Numerous reviews praised the hotel's wonderful location and nice views.
Room Quality
7.1
Some guests found the rooms dated, uncomfortable, and lacking in soundproofing.
Amenities
7.63
Facilities were considered outdated; however, basic amenities were functioning.
Value for Money
7.59
Some guests felt the experience did not match the price paid, especially regarding breakfast quality.
Food and Beverage
5.64
Consistent complaints about the quality of food, including poor buffet options.
Overall Experience
7.61
Overall sentiment combines positive location with significant concerns about cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:53

Property Description

Scenic Mountain Views

Experience breathtaking vistas of the surrounding mountains from the comfort of your own private balcony.

Delicious Dining Options

Enjoy a variety of buffet and continental breakfast options in our on-site restaurant, ensuring a delightful start to your day.

Convenient Amenities

Benefit from free WiFi, room service, and a 24-hour front desk for all your accommodation needs.

Book now to indulge in a serene mountain retreat at Valley View Hotel Encumeada.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 109 reviews
Cleanliness: 6.64
Service: 8.11
Location: 9.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 5.64
Overall Experience: 7.61
E
Eva • solo_traveller • cz
9
Lovely location - spacious room - great view.
Pros:

I stayed there for 3 nights. The hotel has a unique location and it's surrounded by amazing nature. I visited it out of the peak season so there were less people that I really appreciated. The balcony view was spectacular! The room was clean and spacious. The staff a bit reserved at first but once you get to talk to them they all turned friendly and helpful. The breakfast was not exceptional but for undemanding guests like me it was perfect. They are serving also dinners that were always great! In addition there is a coffee bar included so in case you're coming back from hikes in the afternoon, you can refresh yourself well. Parking spot is big and free for guests. At the reception floor is a vast area including rest areas and billiards. I was travelling alone so I didnt use that space by myself, but for groups is just perfect!

Cons:

The hotel has 3 stars so according to that there is really nothing to complain about. Maybe a slight smell in the room but that I managed by opening the balcony doors every now and then.

2026-02-13 • via Nuitee
J
Jonas • couple • ch
6
Pros:

Lage

Cons:

Wtwas in die jahre gekommen personal von sehr freuntlich. Bis weniger freutlich

2026-01-30 • via Nuitee
C
Castro • couple • pt
10
2026-01-29 • via Nuitee
M
Mariana • couple • pt
7
2026-01-28 • via Nuitee
H
Hugo • couple • pt
8
2026-01-25 • via Nuitee
H
Henk • couple • nl
7
2026-01-25 • via Nuitee
J
Jonathan • couple • be
7
Accomodatie in orde maar wel dure prijs.
Pros:

Accomodatie dik in orde maar prijs wel zeer duur.

2026-01-24 • via Nuitee
R
Ruud • couple • nl
7
Pros:

Ruime kamer en heerlijk diner, goed ontbijt. Vriendelijk personeel.

Cons:

Matras van het bed was te hard en te oud. Dit moet echt verbeteren !

Ten tijde van het verblijf viel enige uren de stroom uit ( vanwege de storm) en was er tijdelijk geen water. Personeel deed uiterse best om dit ongerief op te vangen.

2026-01-19 • via Nuitee
P
Patrick • couple • be
9
Pros:

Super locatie en superontbijt

Cons:

Niets

2026-01-19 • via Nuitee
A
Alison • couple • gb
8
Spectacular location will stay again
Pros:

Location, food, breakfast

Cons:

Bit tired in places like the bathroom and bedding but is reflected in price and star rating

2026-01-19 • via Nuitee
C
Carla • couple • gb
10
2026-01-19 • via Nuitee
D
Daniel Alexander • couple • de
1
Unter aller Sau!
Pros:

Der Ausblick - das wars dann aber auch. Mal abgesehen davon das es die Hölle ist diesen Berg raufzufahren und man danach sich nicht mehr runter traut.

Cons:

Das Hotel ist uralt. Das allein stört aber nicht, sondern der Dreck, die ganzen Haare und der Schimmel auf dem Zimmer ist einfach nur ekelhaft. Die Sauberkeit ist -10 und Verständnis für Beschwerden ist nicht da. Einmal abkassiert interessiert es das Hotel nicht, was der Gast denkt. Der Kundenservice ist ebenfalls eine -10 und wir haben sofort wieder aus gecheckt und das Hotel verlassen. ACHTUNG - wir würden es niemals wieder buchen!!!

2026-01-19 • via Nuitee
A
Anais • couple • be
5
Belle vue, mais logement et personnel pas très qualitatif
Pros:

Localisation parfaite. Très belle vue !

Cons:

Literie très inconfortable, le sommier était composé d’une planche en bois et on a senti les ressorts du matelas toute la nuit. Nous sommes repartis avec un mal de dos atroce.
Vraiment dommage que le confort soit délaissé.

Le personnel n’était pas non plus très chaleureux, pas de bonjour, ni merci, ni au revoir. C’est le minimum à donner aux clients…

2026-01-19 • via Nuitee
M
Monika • solo_traveller • de
7
2026-01-16 • via Nuitee
B
Beata • couple • pl
10
2026-01-14 • via Nuitee
S
Seidel • couple • de
7
Pros:

Die Lage

2026-01-10 • via Nuitee
M
Mark • couple • nl
8
Pros:

Iedere dag netjes bed opgemaakt en nieuwe handdoeken. Zelfs af en toe werden de kleren opgevouwen

Cons:

Weinig stopcontacten. Niet mogelijk om telefoon op te laden. Verouderde kamers.

2026-01-10 • via Nuitee
C
Carvalho • solo_traveller • pt
7
Pros:

Localidade

Cons:

Quarto/casa banho

2026-01-09 • via Nuitee
V
Veronika • family_with_children • cz
8
2026-01-08 • via Nuitee
H
Hans F. • couple • de
7
Zum Schlafen okay
Pros:

Die Lage

Cons:

Zimmer war richtig groß aber sehr schmucklos mit wenigen Möbeln.

2026-01-06 • via Nuitee