Valley View Hotel Encumeada

Hotels
7.5 (346 reviews)
Feiteiras – Serra D' Água, , Senhora do Rosário , pt

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Pets allowed
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Beautiful location with great views
Spacious rooms with some amenities
Cons:
Cleanliness issues
Poor food quality and service

Categories

Cleanliness
6.64
Many reviews mentioned issues with cleanliness, including mould and creepy crawlies.
Service
8.11
The service quality was noted as inconsistent, with some guests reporting distant staff.
Location
9.65
Numerous reviews praised the hotel's wonderful location and nice views.
Room Quality
7.1
Some guests found the rooms dated, uncomfortable, and lacking in soundproofing.
Amenities
7.63
Facilities were considered outdated; however, basic amenities were functioning.
Value for Money
7.59
Some guests felt the experience did not match the price paid, especially regarding breakfast quality.
Food and Beverage
5.64
Consistent complaints about the quality of food, including poor buffet options.
Overall Experience
7.61
Overall sentiment combines positive location with significant concerns about cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:53

Property Description

Scenic Mountain Views

Experience breathtaking vistas of the surrounding mountains from the comfort of your own private balcony.

Delicious Dining Options

Enjoy a variety of buffet and continental breakfast options in our on-site restaurant, ensuring a delightful start to your day.

Convenient Amenities

Benefit from free WiFi, room service, and a 24-hour front desk for all your accommodation needs.

Book now to indulge in a serene mountain retreat at Valley View Hotel Encumeada.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 346 reviews
Cleanliness: 6.64
Service: 8.11
Location: 9.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 5.64
Overall Experience: 7.61
K
Khajinov • solo_traveller • kz
8
Cons:

Звукоизоляция номеров.

2026-06-27 • via Nuitee
J
Jeanine • solo_traveller • nl
7
Mooie locatie accomodatie verouderd
Pros:

Prachtige omgeving

Cons:

Behoorlijk verouderd

2026-06-27 • via Nuitee
D
David • couple • es
9
2026-06-27 • via Nuitee
I
Inês • couple • pt
5
Pros:

A localização é ótima. Fica mesmo no meio da ilha. Os funcionários são simpáticos. Dá para descansar.

Cons:

o hotel precisa de renovação, está num estado de degradação em muitos sítios, tinta a saltar das paredes, silicone com bolor no duche.

2026-06-27 • via Nuitee
A
Arnaud • solo_traveller • fr
6
Cons:

Pas d'eau chaude

2026-06-26 • via Nuitee
S
stephan • solo_traveller • ch
9
2026-06-25 • via Nuitee
L
Lumbab • solo_traveller • lu
9
Pros:

The hotel is in a lovely remote location. The staff are very friendly and accommodating.

Cons:

Nothing to dislike!

2026-06-24 • via Nuitee
P
Pia • couple • it
7
Nice and comfortable!
Pros:

Amazing location and great service! Very friendly and helpful people.

Cons:

The shower and the room need some updating.

2026-06-23 • via Nuitee
C
Carlota • couple • pt
8
2026-06-22 • via Nuitee
A
ALESSANDRO • couple • it
2
2026-06-21 • via Nuitee
M
Margaux • couple • fr
8
2026-06-21 • via Nuitee
C
christian • couple • nl
9
2026-06-21 • via Nuitee
G
Gomila Gutierrez • solo_traveller • es
5
2026-06-21 • via Nuitee
C
Cheila • solo_traveller • pt
10
Boa estadia
Pros:

A vista, a simpatia dos funcionários, o pequeno almoço, a troca de toalhas diária, o parque de estacionamento, o tamanho do duche e a pressão da água

Cons:

Precisa duma modernização nos quartos e no wc, que são bastante antigos. O colchão era um bocadinho rijo. A televisão não funcionava na primeira noite, mas após pedir na receção para verem ficou boa

2026-06-21 • via Nuitee
M
Michał • couple • pl
6
Miłe ogólne doświadczenie, poza stanem pokoi - jeśli zatrzymujesz się tylko na nocleg, to będzie ok
Pros:

Z parkingu bardzo ładny widok, nasze pierwsze dni były bardzo wietrzne, więc znajdowaliśmy się na wysokości chmur. Nieco niżej piękny widok na doliny i góry. Bardzo dobra obsługa, miły personel na recepcji, codzienne sprzątanie pokoi. Personel na śniadaniach również bardzo miły, kiedy ostatniego dnia musieliśmy wymeldować się wcześniej, zaoferowano nam „piknik” w zamian za typowe śniadanie, co było bardzo miłą alternatywą.

Cons:

Nasz pokój był w mocno średnim stanie, unosił się zapach stęchlizny, na ścianach mieliśmy grzyb (byliśmy świadomi, że północna część wyspy jest bardziej wilgotna, ale pokoje raczej nie były remontowane bardzo bardzo długo). Łazienka w równie słabej kondycji, za umywalką i pod prysznicem grzyb. Śniadania smaczne, choć monotonne (codziennie jeden rodzaj sera, 3 rodzaje szynki, jakieś musli/chrupki, jogurty, sałatka owocowa, mleko, pieczywo, ciasto maderskie, jajecznica, małe kiełbaski). W jeden dzień dodatkowo był grillowany pomidor, w kolejny gofry, ale przez cały pobyt nie widzieliśmy normalnego warzywa typu papryka, sałata, ogórek czy pomidor.

2026-06-20 • via Nuitee
Z
Zoltan • solo_traveller • gb
6
There are better accommodations for the price.
Pros:

The view is beautiful and the rooms are spacious

Cons:

The mattress was too hard, the pillows too soft, and the only ventilation is the balcony door. I came here for hiking, but the main nearby trail the PR 1.3 is closed.

2026-06-20 • via Nuitee
M
michela • solo_traveller • it
10
Pros:

Staff molto gentile, camera con vista sulla valle davvero meravigliosa e inoltre davvero grande e spaziosa. Bagno molto grande. Si può cenare lì ed è possibile prenotare il picnic da portarsi via per il giorno dopo: un servizio davvero molto apprezzato!

2026-06-20 • via Nuitee
F
Frank • solo_traveller • nl
8
When hiking the mountains, this is your stay
Pros:

Very friendly personnel, clean, wonderful location with a grand view. Spacious room. Lovely to get a breakfast very early morning before breakfast opening. I was eating my sandwich while starting my hike

Cons:

The bath/shower is peculiar, difficult to get in with chance of falling. The bed was OK’ish.

2026-06-19 • via Nuitee
G
ginevra • couple • it
7
2026-06-19 • via Nuitee
L
Lisandra • solo_traveller • pt
7
2026-06-19 • via Nuitee