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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Chapel/shrine
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Outdoor furniture
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Fruits
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Shallow end
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Supervised childcare/activities
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Front desk (limited hours)
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Free wired internet
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Access to nearby outdoor pool
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Tennis lessons on site
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Pool waterfall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Horse riding nearby
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Swimming nearby
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Historic 13th-Century Castle with Breathtaking Views
Luxurious Accommodations
Indulge in lavish guest rooms adorned with gold interiors and antique wooden furniture. Each room boasts a minibar and a private bathroom for ultimate comfort.
Fine Dining and Scenic Surroundings
Savor local specialties and delectable cuisine at the castle's fine dining restaurant. Enjoy picturesque views of the Valley of the Lot and the Cahors vineyard while dining.
Relaxation and Recreation
Unwind by the outdoor swimming pool nestled among tercentenary cedars in the park. Play a friendly match at the on-site tennis court or stay connected with complimentary wireless Internet throughout the hotel.
Experience the charm and elegance of Château de Mercuès - Book your stay now!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for € 40 per person per night when using an existing bed.
Children from 6 years old to 12 years old stay for € 40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Excellent petit déjeuner
décoration très réussie et confort parfait .
Prévoir une réservation d'office pour les hôtes pour le repas du soir, l'hôtel étant relativement isolé nous n'avions pas envie de reprendre la voiture après une longue route.
古城ではあるが内装などきれいだった。ワインの説明と試飲が丁寧で良かった。
部屋の扉の作りが悪過ぎる。特にトイレの金具の鍵が閉まりにくく大きな音がして、トイレにもかかわらす扉に隙間が有る。朝食も平凡。古城を見学する場所も少なくて、価格に全く見合わない。
excellent diner;
personnel très aimable;
petit déjeuner très décevant, à la limite honteux pour un établissement étoilé; totalement incompréhensible;
arrivé 30 minutes avant l'heure de fin, il n'y avait quasiment plus rien;
totalement sur réaliste.
The views were stunning. Very friendly helpful service. Dinner was delicious. The most comfy of beds.
N/A
We booked this hotel as a bit of a luxury after a long road trip and we were not disappointed! The staff are extremely welcoming and happy to help with anything. We got upgraded and the room was incredible - they provided robes and slippers which is always a bonus. We went on a Sunday so didn’t get to try the full gastronomic menu, but the Sunday night menu was still amazing. We also did a wine tasting of the wines made on site - their Malbec is delicious and we bought a couple of bottles to take with us. We were only staying one night but wished we had stayed longer!
It's hard to think of something that we didn't like. If anything, the bathroom had been renovated to add a shower head, and so it leaked a little. Nothing dramatic though!
Confort, esthétique, emplacement
Le restaurant, la médiocrité du chef qui, paraît-il remplaçait l’habituel ; service de table d’une lenteur épouvantable, rien à voir avec la réputation habituelle.
Le château, le personnel au petit soin, le petit déjeuner excellent, la piscine très agréable, la vue magnifique, tout !
Le château est magnifique et la vue de notre chambre exceptionnelle.
Le personnel de l’hôtel comme celui du restaurant est parfait aimable et professionnel
Le Chef Clement Costes est digne d’une étoile au Michelin avec sa cuisine inventive originale pleine de saveurs subtiles
J’aime beaucoup le malbec blanc
Le petit déjeuner arrête à 10h c’est trop tôt ! Il n’est pas terrible , les viennoiseries et cakes semblent de la veille
Des progrès à faire.
Dinner was a highlight. Loved the rooftop terrace.
The venue, staff, location and food were amazing
Fairy-tale building in a wonderful location.
This property is trading on its location and the exterior appearance of the building, and perhaps on its Michelin restaurant. We might have tried the restaurant if it had an a la carte menu.
Our room was okay, it had a faded glamour but poor facilities. The carpet had seen better days and the shower arrangement was unusable without flooding the bathroom. Not good enough for the price.
Our room was not properly cleaned after the first night, the bed had just been turned over, cups and glasses were still dirty, and they were not particularly gracious about remedying the situation.
On checkout I was asked three times whether we had had breakfast, almost as if they couldn’t believe we wouldn’t and thought we were trying to get away with something.
As expected this is a high quality establishment in a historic building and a beautiful setting. Pluses were the staff, the onsite bistro and the (free) tour of the wine cellar and a tasting. Our room was very comfortable apart from access to the shower.
Access to the over bath shower was awkward and would be better served by the addition of suitable hand rails. In addition the placement of the shower head could be improved to reduce spraying outside the enclosure.
The absence of in-room coffee facilities.
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