AVA Hotel

Hotels
6.9 (8 reviews)
265 улица Жумабека , Bishkek , kg
e.kashymbekov@mail.ru

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Facilities

Offsite parking discounted rates available
Pets allowed
Non-smoking throughout
Self parking (surcharge)
Offsite parking discounted rates available
Covered parking

Review Highlights

Pros:
Clean and neat rooms
Helpful and welcoming staff
Cons:
Lack of refrigerator
Issues with check-in process

Categories

Cleanliness
7.79
The hotel was very clean, neat, and comfortable contrary to negative reviews.
Service
8.26
Receptionist was extremely sweet, welcoming, and helpful, exceeding expectations.
Location
6.8
The location was said to be far, but it was conveniently only a 10 minute drive.
Room Quality
7.25
Rooms were clean and comfortable, aligning with positive expectations.
Amenities
5.78
No refrigerator mentioned; some amenities were lacking.
Value for Money
6.74
Standard quality for this hotel tier, considering overall positive experience.
Food and Beverage
5.79
Standard quality for this hotel tier, with no specific mention.
Overall Experience
6.76
The stay exceeded expectations compared to negative reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:01

Property Description

Luxurious Balcony Views

Indulge in breathtaking views from the comfort of your own private balcony.

Modern Amenities

Enjoy the convenience of free toiletries, a hairdryer, air conditioning, and a well-equipped desk in every room.

Central Location

Discover the vibrant city of Bishkek with ease, as AVA Hotel is conveniently situated in the heart of it all.

To experience unparalleled comfort and hospitality, book your stay at AVA Hotel today!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.9
Based on 8 reviews
Cleanliness: 7.79
Service: 8.26
Location: 6.8
Room Quality: 7.25
Amenities: 5.78
Value for Money: 6.74
Food and Beverage: 5.79
Overall Experience: 6.76
S
Saima • extended_group • ae
10
Presently surprised - Much better than the reviews say
Pros:

We decided to book this hotel despite the negative reviews because the pictures looked appealing, and I’m glad we did. Many people mentioned that the location is too far, but in reality it’s only about a 10 minute drive during rush hours, which was very convenient. The reviews also said that the staff is very rude and not cooperating, and that they didn’t let guests in if it wasn’t check-in time. But our experience was the complete opposite. I informed them that we'll arrive around midnight but as we were returning from issy-kul and it was raining aswell, we arrived around 5 am, and the receptionist, Ella, was extremely sweet, welcoming, and helpful. Even though it was sleeping time for everyone, when we asked for an extra blanket and a kettle, she came running without any hesitation.

I also read that the hotel wasn’t clean, so I was honestly nervous while entering. To my surprise, the hotel was very clean, neat, and comfortable nothing like what I had read before. Overall, our stay was pleasant, and it exceeded our expectations compared to the reviews we saw earlier.
So, don't believe the negative reviews and stay with them without hesitation.

2025-08-27 • via Nuitee
Ирина • extended_group • ru
5
Pros:

Номер чистый, аккуратный

Cons:

При въезде отчитали, что не приехали всем составом, что мы их подвели. После просьбы дать другой из забронированных номеров, сказали не нравится- уезжайте. В номере нет холодильника

2025-08-02 • via Nuitee
P
Pratap • family with young children • np
5
Passable
Cons:

Staff was not that much professional, didn't know much about her job. Rooms were cramped.

2025-06-18 • via Nuitee
H
Hadi • young couple • ir
5
Passable
Pros:

Clean
Good location
Good staff

Cons:

We booked a triple room for one night and they confirmed our arrival time. But as we arrived at 10 pm they said your room is not ready and you should pay 40 percent more for a bigger room. We didn't accept and finally they gave us a double room. Hotel facilities are decent but mismanagement made our stay unpleasant

2025-04-05 • via Nuitee
H
Hassan • with friends • ae
1
Bad
Pros:

To much bad luction

2025-04-05 • via Nuitee
V
Vas • review category business travellers • ae
9
Superb
2025-03-25 • via Nuitee
D
Denys • young couple • kg
10
Exceptional
2025-01-26 • via Nuitee
N
Nicor • young couple • kg
10
Jamilla she is very kind and attentive to us☺️
2024-12-25 • via Nuitee