Golden Horse Hotel

Hotels
8.5 (552 reviews)
45 New England Road , Pietermaritzburg , ZA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Cons:
Noise issues
Poor food quality

Categories

Cleanliness
8.29
Rooms were clean but there were complaints about noise and smells.
Service
9.06
Staff was friendly, helpful, and provided good service.
Location
8.8
Perfect location for easy access, but noise from parking was noted.
Room Quality
8.25
Rooms were spacious and well-decorated, but noise insulation was poor.
Amenities
8.78
Had all necessary amenities, but breakfast was often criticized.
Value for Money
8.74
Good value, particularly with the facilities provided.
Food and Beverage
7.29
Breakfast quality was poor, with multiple complaints.
Overall Experience
8.76
Overall a very good experience, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:21

Property Description

Luxurious 4-Star Accommodation
Golden Horse Hotel in Hay Paddock offers a luxurious stay with an outdoor pool and a bar. Located near key attractions like Comrades Marathon House and KwaZulu-Natal Museum, this 4-star hotel is the perfect blend of comfort and convenience.

Modern Amenities
Each guest room is thoughtfully equipped with a kettle, air conditioning, and a flat-screen TV. Enjoy the convenience of room service and a 24-hour front desk, ensuring a seamless stay from check-in to check-out.

Delicious Dining Options
Start your day right with a buffet or Full English/Irish breakfast at the hotel. For other dining preferences, explore nearby eateries or unwind at the hotel bar for a relaxing evening.

Ready to experience luxury and convenience at Golden Horse Hotel? Book your stay now and indulge in a memorable getaway.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 552 reviews
Cleanliness: 8.29
Service: 9.06
Location: 8.8
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 7.29
Overall Experience: 8.76
A
Andrea • couple • at
8
Gute Lage für eine Besichtigung von Pietermartzburg
Pros:

Gute Erreichbarkeit direkt an der Autobahn, gutes Frühstück, geräumige Zimmer

Cons:

Dass wir zum Frühstück durch den Raum mit den Spielautomaten gehen mussten

2026-09-19 • via Nuitee
U
Umma Hanee • extended_group • za
7
2026-09-17 • via Nuitee
Z
Zotha • couple • za
8
2026-09-09 • via Nuitee
N
nonhlanhla • couple • za
9
My stay was fabulous and I will definitely come back next time.
Pros:

Breakfast and location was good.

Cons:

I liked everything.

2026-09-07 • via Nuitee
F
Fawole • solo_traveller • za
10
2026-09-06 • via Nuitee
I
Inderapragasen • couple • za
8
2026-09-01 • via Nuitee
M
Makhosi • solo_traveller • za
9
Pros:

Ground floor allocation as a senior citizen

Cons:

Nil

2026-08-28 • via Nuitee
R
Reggie • solo_traveller • za
9
Will be back
Pros:

The fact that there are many options for meals.

Cons:

Nothing not to like.

2026-08-27 • via Nuitee
A
Ayanda • extended_group • za
8
2026-08-25 • via Nuitee
N
Nolundi • couple • za
7
The place is beautiful but they need to improve on response time for maintenance
Pros:

The room was beautiful

Cons:

The bathroom handle was broken, when my husband reported it he was told the maintenance staff had knocked off.
The bathroom sink was blocked the whole night

2026-08-24 • via Nuitee
K
Kumira • extended_group • za
10
2026-08-24 • via Nuitee
E
Elfriede • couple • za
10
Great and comfortable stay.
Pros:

The super helpful and friendly staff. The rooms were very neat and clean with very good quality linen and towels.

Cons:

-

2026-08-24 • via Nuitee
P
Philiswa • couple • za
10
2026-08-17 • via Nuitee
S
Sibongile Cynthia • couple • za
10
Pros:

The Room was very clean.I give excellent service

Cons:

The Room had no bar fridge for putting insulin injections.

2026-08-16 • via Nuitee
L
Lungile • couple • za
7
2026-08-15 • via Nuitee
F
Funani • couple • za
8
Comfortable
Pros:

The breakfast was great, there were vast options to choose from. The staff at the restaurant are very friendly.

Cons:

Our room was opposite the parking lot on the ground floor. Maybe an option for a higher floor with a better view than the parking lot.

2026-08-14 • via Nuitee
T
Thashen • solo_traveller • nl
10
2026-08-12 • via Nuitee
B
Bakkes • family_with_children • za
8
Pros:

Good location. Clean room.

Cons:

The smell of cigarette smoke throughout the apartment and hotel. The bed mattress was too soft.

2026-08-11 • via Nuitee
S
Sheroshnee • solo_traveller • za
7
2026-08-10 • via Nuitee
R
Robins • family_with_children • za
8
Pros:

Beautiful decor

Cons:

Dirty by the outside ashtrays

2026-08-10 • via Nuitee