Golden Horse Hotel

Hotels
8.5 (469 reviews)
45 New England Road , Pietermaritzburg , za

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Cons:
Noise issues
Poor food quality

Categories

Cleanliness
8.29
Rooms were clean but there were complaints about noise and smells.
Service
9.06
Staff was friendly, helpful, and provided good service.
Location
8.8
Perfect location for easy access, but noise from parking was noted.
Room Quality
8.25
Rooms were spacious and well-decorated, but noise insulation was poor.
Amenities
8.78
Had all necessary amenities, but breakfast was often criticized.
Value for Money
8.74
Good value, particularly with the facilities provided.
Food and Beverage
7.29
Breakfast quality was poor, with multiple complaints.
Overall Experience
8.76
Overall a very good experience, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:21

Property Description

Luxurious 4-Star Accommodation
Golden Horse Hotel in Hay Paddock offers a luxurious stay with an outdoor pool and a bar. Located near key attractions like Comrades Marathon House and KwaZulu-Natal Museum, this 4-star hotel is the perfect blend of comfort and convenience.

Modern Amenities
Each guest room is thoughtfully equipped with a kettle, air conditioning, and a flat-screen TV. Enjoy the convenience of room service and a 24-hour front desk, ensuring a seamless stay from check-in to check-out.

Delicious Dining Options
Start your day right with a buffet or Full English/Irish breakfast at the hotel. For other dining preferences, explore nearby eateries or unwind at the hotel bar for a relaxing evening.

Ready to experience luxury and convenience at Golden Horse Hotel? Book your stay now and indulge in a memorable getaway.

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 469 reviews
Cleanliness: 8.29
Service: 9.06
Location: 8.8
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 7.29
Overall Experience: 8.76
L
Louvashan • couple • za
7
2026-03-12 • via Nuitee
K
Khuluse • couple • za
8
2026-03-09 • via Nuitee
K
Khanyisile • couple • za
10
Worth what we pay for. The Best
Pros:

The Rooms, The food

Cons:

I was completely happy

2026-03-09 • via Nuitee
N
Neliswa • couple • za
8
2026-02-27 • via Nuitee
T
Trinity • couple • za
9
Beautiful room and location, carpet smelled of dust though.
Pros:

Booking.com

Cons:

Carpet smelled of dust

2026-02-23 • via Nuitee
B
Bayanda • couple • za
6
2026-02-22 • via Nuitee
S
Siyabonga • solo_traveller • za
5
Cons:

It doesn’t have SMART TV

2026-02-10 • via Nuitee
N
Nontethelelo • family_with_children • za
6
Good stay
Pros:

Room spacious and clean

Cons:

Aircon faulty
Fridge/cooler not cold
Delay in bringing iron to the room

2026-02-08 • via Nuitee
M
Motlabaile • family_with_children • za
8
2026-01-31 • via Nuitee
B
Bashan • solo_traveller • za
10
2026-01-23 • via Nuitee
J
Jonatha • couple • za
9
2026-01-22 • via Nuitee
M
Makhathini • couple • za
7
2026-01-21 • via Nuitee
O
O'Donnell • couple • gb
9
Will definitely stay there when next i am in PMB
Pros:

Breakfast was very good , with a good selection .

Cons:

-

2026-01-20 • via Nuitee
R
Rajcoomar • family_with_children • za
7
Average
Pros:

Staff were amazing.

Cons:

Terribly noisy. Guests talking very loudly in the passages and outside near our room window, that is the parking area. I could not get a good night sleep. I realise that it is a casino and a 24/7 sort of accommodation but there should be some signs advising guests to keep noise levels down near rooms. If that’s not possible, maybe sound machine in the rooms can help. There is absolutely no consideration for people who actually need to rest. This needs to be addressed by management.

2026-01-20 • via Nuitee
C
Charnette • couple • za
9
Loved it
Pros:

Loved it

Cons:

Rooms air-conditioners

2026-01-19 • via Nuitee
J
Joeleen • couple • za
10
2026-01-19 • via Nuitee
R
Rivash • couple • za
10
2026-01-19 • via Nuitee
K
Kwandokuhle • couple • za
10
2026-01-18 • via Nuitee
C
Craig • couple • za
7
2026-01-16 • via Nuitee
R
Rene • couple • at
10
2026-01-10 • via Nuitee