Golden Horse Hotel

Hotels
8.5 (492 reviews)
45 New England Road , Pietermaritzburg , za

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Cons:
Noise issues
Poor food quality

Categories

Cleanliness
8.29
Rooms were clean but there were complaints about noise and smells.
Service
9.06
Staff was friendly, helpful, and provided good service.
Location
8.8
Perfect location for easy access, but noise from parking was noted.
Room Quality
8.25
Rooms were spacious and well-decorated, but noise insulation was poor.
Amenities
8.78
Had all necessary amenities, but breakfast was often criticized.
Value for Money
8.74
Good value, particularly with the facilities provided.
Food and Beverage
7.29
Breakfast quality was poor, with multiple complaints.
Overall Experience
8.76
Overall a very good experience, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:21

Property Description

Luxurious 4-Star Accommodation
Golden Horse Hotel in Hay Paddock offers a luxurious stay with an outdoor pool and a bar. Located near key attractions like Comrades Marathon House and KwaZulu-Natal Museum, this 4-star hotel is the perfect blend of comfort and convenience.

Modern Amenities
Each guest room is thoughtfully equipped with a kettle, air conditioning, and a flat-screen TV. Enjoy the convenience of room service and a 24-hour front desk, ensuring a seamless stay from check-in to check-out.

Delicious Dining Options
Start your day right with a buffet or Full English/Irish breakfast at the hotel. For other dining preferences, explore nearby eateries or unwind at the hotel bar for a relaxing evening.

Ready to experience luxury and convenience at Golden Horse Hotel? Book your stay now and indulge in a memorable getaway.

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 492 reviews
Cleanliness: 8.29
Service: 9.06
Location: 8.8
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 7.29
Overall Experience: 8.76
R
Roxane • family_with_children • za
10
2026-05-10 • via Nuitee
R
Roxane • family_with_children • za
10
2026-05-10 • via Nuitee
M
Miguel • couple • za
7
Pros:

Pequeno almoço foi bom sem problemas
O café de lá é muito bom !
Estadia foi simples o hotel é bonito.

Cons:

Ficamos perto do casino e cheirava a fumo dos cigarros... e as almofadas eram muito moles e não tinham mais variedades no quarto.

2026-05-04 • via Nuitee
C
Charishma • extended_group • za
9
2026-05-03 • via Nuitee
T
Thandekile • solo_traveller • za
1
Pros:

I just know that all properties with no refund policy are crap

2026-05-01 • via Nuitee
P
Praveen • solo_traveller • za
10
Will visit again recommend to family
Pros:

Was close and clean

2026-04-30 • via Nuitee
P
Paul • family_with_children • za
8
Short but sweet
Pros:

Hotel is central, most places are easy to get to. Nice that there are eating options within the casino.

Cons:

Aircon ourside room made a noise but otherwise it was perfect.

2026-04-22 • via Nuitee
S
Sharmeli • solo_traveller • za
7
Pros:

Cleanliness

Cons:

Too much noise at all hours of day and night

2026-04-21 • via Nuitee
S
Silindile • solo_traveller • za
10
Pros:

Friendly staff and breakfast iso good food

Cons:

Non

2026-04-19 • via Nuitee
A
Allan • solo_traveller • za
10
Pros:

The hotel is well positioned. Staff are very helpful.

Cons:

I thought it was abit overpriced.

2026-04-16 • via Nuitee
A
AMOD SHEIK • solo_traveller • za
10
2026-04-16 • via Nuitee
N
Nicolas • solo_traveller • au
1
Horrible and 3rd world service have no idea who managers and runs the dump
Pros:

Everything was shocking especially the breakfast not fit for humans the Casio staff were NOT helpful and the whole place is an embarrassment for internation travellers to come and stay

Cons:

Nothing

2026-04-14 • via Nuitee
C
Charissa • couple • za
6
2026-04-13 • via Nuitee
D
Derek • solo_traveller • za
10
2026-04-12 • via Nuitee
S
Sharma • solo_traveller • za
7
2026-04-11 • via Nuitee
L
Lungie • couple • za
8
2026-04-11 • via Nuitee
G
Ganesh • family_with_children • za
10
Accommodation was clean, modern and well serviced. Enjoyed our stay.
Pros:

Good variety. Food was fresh and well prepared.

Cons:

My children like waffles and pancakes that were not on the menu. We don’t eat beef or pork. There was not any other sausage option. When we spoke to the manager, she got the staff to prepare some mutton sausages for us. If we didn’t ask- we wouldn’t have known that this option was available.

2026-04-07 • via Nuitee
D
Dolly • solo_traveller • za
7
2026-04-07 • via Nuitee
K
Khyrren Gyadin • couple • za
6
it was plesent
Pros:

was very standard ...

Cons:

Hotel has no Gym

2026-04-06 • via Nuitee
M
Maletsema • solo_traveller • za
9
Pros:

Facilities were great, as well as breakfast.

2026-04-05 • via Nuitee