Sura Concept Hotel

Hotels
9.1 (182 reviews)
5 İncili Çavuş Çıkmazı , Istanbul , tr

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
BBQ facilities
Luggage storage
Tour desk
Sauna
See all facilities

Review Highlights

Pros:
Central location
Clean rooms
Good breakfast options
Friendly staff
Nice amenities
Cons:
Service issues
Small room size
Check-in delays

Categories

Cleanliness
9.56
Generally mentioned as clean in multiple reviews.
Service
8.03
Issues with front desk service were highlighted.
Location
10
Praised for its perfect central location.
Room Quality
8.57
Rooms were described as nice but sometimes small.
Amenities
9.02
Amenities like pool and spa were positively noted.
Value for Money
9.05
Overall value acknowledged, despite some complaints.
Food and Beverage
9.01
Breakfast was generally good with some exceptions.
Overall Experience
9.56
Positive experiences outweigh the negatives, recommended by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:38

Property Description

Central Location
Located in the heart of Istanbul, Sura Concept Hotel offers easy access to iconic landmarks such as the Blue Mosque, Hagia Sophia, and Basilica Cistern.

Luxurious Amenities
Indulge in the hotel's seasonal outdoor pool, restaurant, and bar while enjoying the comfort of air-conditioned rooms with modern amenities.

Multilingual Support
Feel at ease with our reception staff fluent in English, French, Russian, and Turkish, ready to assist you with any inquiries or recommendations.

Book now to experience the perfect blend of luxury and convenience at Sura Concept Hotel in Istanbul.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Wed, Oct 15, 2025 until Fri, May 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 182 reviews
Cleanliness: 9.56
Service: 8.03
Location: 10
Room Quality: 8.57
Amenities: 9.02
Value for Money: 9.05
Food and Beverage: 9.01
Overall Experience: 9.56
S
SOSO • extended_group • ua
8
2026-03-23 • via Nuitee
Q
Qasim Zaman Khan • extended_group • pk
6
2026-03-22 • via Nuitee
B
Batoul • extended_group • ae
5
2026-03-18 • via Nuitee
S
Safa • solo_traveller • qa
10
I enjoyed staying in sura concept and I will come again
Pros:

The location of the property is unbeatable, the room is stylish and cozy, the bed is comfortable .The food is delicious. Having access to the facilities in the other sisters hotel is great

Cons:

The room is small

2026-03-15 • via Nuitee
S
Stefan • couple • ro
10
2026-03-13 • via Nuitee
J
Janina • couple • de
9
Pros:

Fatima was extremely nice and helpful! The cleaning staff forgot to add water and coffee twice and she brought them to us very late in the evening. The hotel is very well located and the breakfast in the hotel next door was delicious.

Cons:

Cleaning staff forgot the coffee and water twice. Would have been great to have a heater in the bathroom. It was quite cold in there

2026-03-09 • via Nuitee
M
Mihai • couple • ro
10
Pros:

Very modern looking and nice facilities. Amazing breakfast. Guest relations Bayram Sezgin

2026-03-08 • via Nuitee
M
Michael • solo_traveller • us
9
Amazing location, comfy beds
Pros:

Amazing location, very comfortable, bedding and sheets, high-quality finish on everything

Cons:

The bathroom had radiant floor heating, and it could not be turned off. The room was very warm, but I left the window open.

2026-03-08 • via Nuitee
S
serban • family_with_children • ro
10
2026-03-01 • via Nuitee
A
Aimi • couple • my
10
Marvelous
Pros:

We really loved everything; the breakfast, the room and the bed too. We just had a really good sleep after a whole day of travelling around the Istanbul. The staffs were also helpful; Bayram, Erturan and Gulli gave a good service to us. We really recommend to stay in Sura Concept Hotel

Cons:

No everything is good

2026-02-14 • via Nuitee
P
Paola • couple • bg
10
Pros:

GÜLLÜ AND EZGI е супер любезна и мила ! Много сме доволни от престоя си!

2026-02-14 • via Nuitee
A
AL-SHAMLAN • solo_traveller • sa
10
Pros:

It was good stay we enjoy everything

Aynura Erturan
Thank you for your service, she was very helpful with us.

Cons:

It’s all good, nothing bad

2026-01-28 • via Nuitee
S
Sara • couple • rs
10
2026-01-20 • via Nuitee
M
Mouaad • couple • fr
10
Fantastique à recommander
Pros:

Tout

2026-01-19 • via Nuitee
F
Fidan • family_with_children • az
6
Pros:

Yeri merkezs yakindi

Cons:

Valizleri tasiyan cok kabaydi, insanlarla bagira bagira konusiyordu.

2026-01-19 • via Nuitee
L
Labeeb • couple • gb
4
Disappointing
Cons:

Shower blocked and flooding. Electric box constant ticking sound. No staff on arrival to check in. No staff at reception.

2026-01-19 • via Nuitee
A
Andre • couple • fr
9
Très bel hotel idéalement placé
Pros:

Hotel confortable et très bien placé avec un personnel disponible et attentionné qui m'a laissé une part de gâteau et un gentil mot dans la chambre pour mon anniversaire

Cons:

La chambre est petite mais très fonctionnelle

2026-01-05 • via Nuitee
A
Anisia • couple • ro
10
Pros:

A fost foarte frumos, mulțumesc yasemin!

2026-01-03 • via Nuitee
A
Anisia • couple • ro
10
2026-01-03 • via Nuitee
X
Xingfang • couple • gb
10
Pros:

The staff Bayram and erturan and ezgi are very friendly and helpful helping us check in and check out smoothly.

2025-12-28 • via Nuitee