THE GENERAL KYOTO Bukkouji Shinmachi

Hotels
9.3 (1204 reviews)
Shimogyo-ku Funeboko cho 385 , Kyoto , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Helpful staff
Clean and spacious rooms
Cons:
Limited breakfast options
View from some rooms might be limited

Categories

Cleanliness
9.34
Hotel is very clean and comfortable.
Service
9.81
Staff were incredibly helpful, attentive, and genuinely kind.
Location
9.35
Good location close to restaurants, shops, and metro stations.
Room Quality
9.3
Rooms are spacious and beautifully designed.
Amenities
9.33
Offers free drinks in the lounge and has a well-equipped room.
Value for Money
8.79
Standard quality for this hotel tier.
Food and Beverage
8.84
Breakfast was tasty with fresh ingredients.
Overall Experience
9.61
Very pleasant stay with exceptional hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:50

Property Description

Luxurious Accommodation
THE GENERAL KYOTO Bukkouji Shinmachi offers air-conditioned rooms with modern amenities like flat-screen TVs and complimentary toiletries, ensuring a comfortable stay for guests.

Convenient Services
With a 24-hour front desk and concierge service, guests can enjoy personalized assistance throughout their stay, making their experience hassle-free and enjoyable.

Prime Location
Situated near popular attractions like Kyoto International Manga Museum and Gion Shijo Station, as well as being in close proximity to Kyoto Station, THE GENERAL KYOTO Bukkouji Shinmachi is the ideal choice for travelers looking to explore the vibrant city of Kyoto.

Book your stay at THE GENERAL KYOTO Bukkouji Shinmachi for a luxurious and convenient experience in the heart of Kyoto.

Important information:

Housekeeping service is offered every 3 days.
Additional housekeeping services can be arranged for an additional fee of 3000JPY per service.
A breakfast surcharge of 2,300 JPY per child, per day applies for children aged 0 to 5 years.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 1204 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.61
E
Elizabeth • solo_traveller • gb
10
Quality hotel , fantastic location . 10/10
Pros:

Good location 3 mins walk to subway . Lovely helpful staff . Great cook , breakfast was delicious. Neat clean well presented rooms . Free wine in the evening. Could not ask for more 10/10 well recommended .

2026-03-19 • via Nuitee
F
Fallon • couple • us
10
Super comfortable, amazing staff, wonderful breakfast, and convenient location.
Pros:

The rooms were so comfortable and made it easy to relax after a long day out sightseeing. The breakfast service was amazing! Every meal we had was delicious and offered a nice variety of options. The staff were also so knowledgeable and helpful with any needs that arose for us. Location wise, this is also very conveniently located about a 5 minute walk from the subway station so it made it easy to get around. Having the option to do your laundry there was also so convenient. I would recommend this hotel anyone who asks about where to stay in Kyoto.

Cons:

Nothing, we had a wonderful experience here.

2026-03-19 • via Nuitee
D
Dennis • couple • nl
9
Beste verblijf voor ons in Japan so-far.
Pros:

Moderne inrichting, JBL op de kamer, uitstekende douche, gratis lounge ruimte met koffie, nootjes en wijn.

2026-03-19 • via Nuitee
M
Maria • family_with_children • gb
9
Great stay
Pros:

Great room size
Wonderful rain shower hot and powerful
Large room
Enjoyed lounge in the evening
Great location
Lovely staff

Cons:

Nothing

2026-03-18 • via Nuitee
M
Max • family_with_children • br
10
2026-03-17 • via Nuitee
F
Fengshu • solo_traveller • tw
10
住宿品質與地點絕佳
Pros:

住宿品質很好，房間超大、床好睡、有沙發、大桌面、大洗手間等，很多細心的設計讓住宿很舒適
燈光很美有氣氛同時又很明亮（可以自己調亮度），不論是使用的吹風機、燒水壺、杯子、衛生紙等備品品質都很好
一樓有lounge 提供茶水、點心、下午5點後還有酒精飲料，我這次去晚上還有關東煮真的太喜歡了（很好吃！）洗衣間還有飲水機可以取水，很方便
住宿地點在四條烏丸口，在京都旅行去哪都很方便，是我最喜歡的住宿區域
酒店人員都很親切，英文也都很好能溝通，下次來還要來住～

Cons:

廁所的抽風機聲音比較大，但關上門就聽不到了，所以影響不大

2026-03-15 • via Nuitee
A
Arial Louisse • couple • ae
10
Amazing!!!
Pros:

This property is worth your money. The service, the rooms and the amenities they provide is top notch! Will definitely stay here again!! ❤️

2026-03-12 • via Nuitee
K
karen • family_with_children • gb
7
Pros:

Great location to subway and buses for getting around Kyoto. Free drinks and snacks is a nice little bonus

Cons:

Thought the breakfast was pricey , considering the yogurt and bread options same every day. Even the cooked part had little variation; I would maybe do one breakfast there next time, better value places nearby !

2026-03-12 • via Nuitee
A
andrea • family_with_children • it
10
Bella posizione
Pros:

Posizione tranquilla ma a pochi minuti dalla via principale di Kyoto. A 10 minuti dalla metro o dalle fermate dell' autobus. Staff gentile e pulizia impeccabile.

Cons:

Niente

2026-03-10 • via Nuitee
C
Charles • couple • au
10
Pros:

Great location, very friendly staff and very groovy little hotel!

2026-03-09 • via Nuitee
N
Nazaneen • solo_traveller • gb
9
2026-03-08 • via Nuitee
L
Liat • family_with_children • il
10
2026-03-07 • via Nuitee
C
Chung Wen • couple • sg
9
2026-03-05 • via Nuitee
T
Tasmin • extended_group • au
10
2026-03-05 • via Nuitee
M
Michael • solo_traveller • us
9
Pros:

Very nice hotel. The staff were super nice and helpful. The location was nice. The cook in the morning was very nice and friendly.

Cons:

It was hard at first to find the building.

2026-03-04 • via Nuitee
S
Seiji • solo_traveller • jp
9
ロケーション、スタッフ対応も良いのに、部屋の常備品がかけてるハッピーアワーは有難いが、部屋でもくつろぎたいので、ご検討ください
Pros:

京都らしい、ロケーション　パジャマの質が良かった
駅近
部屋の設が落ち着く
洗面所とトイレ

Cons:

コーヒーカップあれど、スプーン、お茶やコーヒー、水が、部屋の常備品がなく、ガッカリ
なぜだか、空の水差しが冷蔵庫に、京都の水道水は飲みたくないので、ミネラルウオーターは必須と思います
テーブルが小さすぎた

2026-03-03 • via Nuitee
D
David • family_with_children • fr
9
On reviendra sans prendre le petit déjeuner :) avec grand plaisir
Pros:

Tout, Call, bien placé, un ambiance à la japonaise

Cons:

Le petit déjeuné 😅, malheureusement pas trop de choix … surtout pour le prix quand on connaît le prix d un petit déjeuner dehors

2026-03-01 • via Nuitee
R
Rika • solo_traveller • jp
10
Pros:

スタッフの皆さんが会うたびに挨拶してくれました。
エコ清掃とのことでしたが、毎日、部屋を綺麗にしてくださって、快適に過ごせました。

2026-03-01 • via Nuitee
T
Tomoko • family_with_children • jp
10
Pros:

とにかく清潔
大通りまで歩いてすぐだが、ホテルは静かな通りにあるので、周囲もうるさくなかった。
ラウンジのちょっとしたお菓子や、フリードリンクが良かった。京おでんも美味しかった！

Cons:

特に無し

2026-03-01 • via Nuitee
I
Isabella • couple • gb
10
It was wonderful and really easy to get around from this location.
Pros:

Great facilities, lovely staff, comfortable bed!

2026-02-28 • via Nuitee