THE GENERAL KYOTO Bukkouji Shinmachi

Hotels
9.3 (1204 reviews)
Shimogyo-ku Funeboko cho 385 , Kyoto , jp

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Helpful staff
Clean and spacious rooms
Cons:
Limited breakfast options
View from some rooms might be limited

Categories

Cleanliness
9.34
Hotel is very clean and comfortable.
Service
9.81
Staff were incredibly helpful, attentive, and genuinely kind.
Location
9.35
Good location close to restaurants, shops, and metro stations.
Room Quality
9.3
Rooms are spacious and beautifully designed.
Amenities
9.33
Offers free drinks in the lounge and has a well-equipped room.
Value for Money
8.79
Standard quality for this hotel tier.
Food and Beverage
8.84
Breakfast was tasty with fresh ingredients.
Overall Experience
9.61
Very pleasant stay with exceptional hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:50

Property Description

Luxurious Accommodation
THE GENERAL KYOTO Bukkouji Shinmachi offers air-conditioned rooms with modern amenities like flat-screen TVs and complimentary toiletries, ensuring a comfortable stay for guests.

Convenient Services
With a 24-hour front desk and concierge service, guests can enjoy personalized assistance throughout their stay, making their experience hassle-free and enjoyable.

Prime Location
Situated near popular attractions like Kyoto International Manga Museum and Gion Shijo Station, as well as being in close proximity to Kyoto Station, THE GENERAL KYOTO Bukkouji Shinmachi is the ideal choice for travelers looking to explore the vibrant city of Kyoto.

Book your stay at THE GENERAL KYOTO Bukkouji Shinmachi for a luxurious and convenient experience in the heart of Kyoto.

Important information:

Housekeeping service is offered every 3 days.
Additional housekeeping services can be arranged for an additional fee of 3000JPY per service.
A breakfast surcharge of 2,300 JPY per child, per day applies for children aged 0 to 5 years.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 1204 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.61
M
Matthew • family_with_children • us
10
Cute boutique hotel. Enjoyed stay.
Pros:

Location near train. Very kind and attentive staff.

2026-04-11 • via Nuitee
E
Ed • couple • gb
8
2026-04-11 • via Nuitee
J
judy • solo_traveller • us
10
Great location walking distance to affordable good authentic reasonable priced restaurants and shopping area, locatred o
Pros:

Location. The layout of the hotel and the care given to the design and color of the rooms.

Cons:

The breakfast menus were good, but there needs to be more variety.

2026-04-11 • via Nuitee
Y
Yu-wei • family_with_children • au
10
2026-04-08 • via Nuitee
K
Kikuno • extended_group • jp
10
最高！またきます！
Pros:

綺麗でとても親切だった。朝ごはんも新鮮で美味しかったし4日間泊まりましたが朝ごはん飽きなかったです。ラウンジのお菓子も美味しくてバクバク食べました。泊まってる人数が少ないのでうるさくもなかったです。

Cons:

よくなかった点、探せないですが強いていうなら湯船がないところです。

2026-04-07 • via Nuitee
D
Dzmitry • solo_traveller • cz
10
2026-04-01 • via Nuitee
W
Winfried • family_with_children • de
10
Pros:

Sehr freundliches Personal, tolle Lage. Nicht zu groß.

2026-04-01 • via Nuitee
A
Alexis • extended_group • ch
10
Great cozy place to stay in Kyoto
Pros:

The warm reception. The professional staff. The room. The details of having everything in the room. (Toothbrush toothpaste, hairbrush, shaving kit). Pijamas. Etc.

2026-04-01 • via Nuitee
P
Probstel • solo_traveller • us
1
Pros:

Location

Cons:

Its super basic. No windows, just elevator, no stairs, ridiculously unsafe feeling's in case if the fair or earthquake is happening 😳 very small rooms, not enough electricity plugs.... we have never experienced the hotel like that.

2026-04-01 • via Nuitee
H
Haylee • couple • au
10
Staff were helpful and friendly and the property was lovely. Highly recommend!
Pros:

So spacious and beautiful room.

2026-04-01 • via Nuitee
D
Dzmitry • solo_traveller • cz
10
Pros:

Все отлично

2026-03-31 • via Nuitee
B
Bruce • couple • us
9
2026-03-31 • via Nuitee
A
Ana Clara • couple • br
10
2026-03-29 • via Nuitee
C
Carol • solo_traveller • es
8
Pros:

Eu só não achei perfeito porque não tem como abrir as janelas, não entra ar fresco nos quartos, e acaba que fica com cheiro. Senti um cheiro ruim de quarto fechado quando entrei de suor…se abrir a janela seria um 10 esse hotel

2026-03-28 • via Nuitee
S
Sara • family_with_children • ch
8
Pros:

Joli hôtel, au calme mais pas loin de rues animées. Chambre spacieuse, douche adaptée au 186 cm de mon fils.
2 choix d'assiettes de petit déjeuner, avec quelques options de viennoiseries à côté. Cuisinier très sympathique, personnel à l'accueil agréable.

Cons:

Machine à laver disponible et facile d'utilisation, mais pas d'espace dans la chambre pour suspendre ce qui ne va pas au sèche-linge

2026-03-27 • via Nuitee
P
Paolo • solo_traveller • it
10
2026-03-27 • via Nuitee
W
Winfried • family_with_children • de
9
Tage in Kyoto
Pros:

Tolle Lage mit extrem freundlichem Personal. Kleineres feines Hotel

2026-03-27 • via Nuitee
M
maria laura • family_with_children • it
10
Pros:

Hotel lussuoso di design, esteticamente molto gradevole, camere più spaziose della media in Giappone. Bagno e doccia stupendi. Posizione vicino a ristoranti e grandi magazzini, ma allo stesso tempo tranquilla. Il buffet di rinfresco gratuito in pomeriggio.

Cons:

Tenendo il termostato spento o troppo basso si sente un rumore di fondo che è un po' fastidioso, una specie di fischio. Andrebbe aggiustato. La finestra non si può aprire.

2026-03-26 • via Nuitee
E
Eiichi • solo_traveller • jp
7
Cons:

朝食のごはんを食べる際に、味噌汁がなかった点

2026-03-26 • via Nuitee
D
Doris • couple • us
10
2026-03-25 • via Nuitee