New Sunpia Tsuruga

Hotels
7.1 (254 reviews)
Kureha-cho 2 , Tsuruga , jp

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Free

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Massage services
Chapel/shrine
See all facilities

Review Highlights

Pros:
Cleanliness
Good Service
Spacious Rooms
Breakfast Variety
Cons:
Location Issues
Lack of Amenities
High Price

Categories

Cleanliness
7.85
Rooms were noted to be neat and clean, contributing positively to overall sentiment.
Service
7.85
Staff were described as lovely and helpful, providing discounts when necessary.
Location
5.85
Location was described as a bit difficult with limited bus service and distance from transportation.
Room Quality
7.85
Many reviews positively remarked about spacious and comfortable rooms.
Amenities
5.85
Some guests expressed disappointment regarding the unavailability of the large bath area.
Value for Money
6.85
Guests appreciated the overall value, although some felt prices were slightly high.
Food and Beverage
7.85
Breakfast was highlighted as well-prepared with a good variety.
Overall Experience
6.85
General sentiment was mixed, with good room quality but notable issues with amenities and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:27

Property Description

Luxurious Amenities

Indulge in the fitness center, sauna, and playground for children at New Sunpia Tsuruga. Relax with massage treatments and enjoy free wired internet in Japanese-style and Western rooms.

Entertainment and Relaxation

Sing your heart out with karaoke, skate on the hotel's rink, or unwind in the public bath and rose garden. BBQ facilities, a souvenir shop, and vending machines are also available for your convenience.

Delightful Dining

Savor a breakfast buffet with Japanese and Western options at Restaurant Bienvenue. Enjoy a variety of cuisines throughout the day, including tea time cakes and occasional lunch and dinner buffets.

Book now to experience the perfect blend of luxury, entertainment, and culinary delights at Hotel New Sunpia Tsuruga!

Important information:

The fitness center is accessible at extra charge.

The hotel's main entrance is closed from 24:00. A side door is open from 24:00 until 02:00.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.1
Based on 254 reviews
Cleanliness: 7.85
Service: 7.85
Location: 5.85
Room Quality: 7.85
Amenities: 5.85
Value for Money: 6.85
Food and Beverage: 7.85
Overall Experience: 6.85
H
hiroyuki • family_with_children • jp
7
2026-04-04 • via Nuitee
Y
Yuji • couple • jp
4
ふつー
Pros:

ロケーション

Cons:

隣同士を希望したが離れていた
大浴場が使用不可であった

2026-04-02 • via Nuitee
Y
YOROZUYA • couple • jp
7
2026-03-29 • via Nuitee
M
Mirai • extended_group • jp
10
2026-03-20 • via Nuitee
池田 • extended_group • jp
8
2026-02-28 • via Nuitee
F
Fan Chiang • couple • tw
10
Pros:

乾淨

2026-02-28 • via Nuitee
R
Reiko • family_with_children • jp
10
最高
Pros:

ホテルが清潔でした。
従業員の方が最高に感じが良かったです！
このホテルに泊まるとホテル隣接のスケート場に割引で入れます(^^)
恐竜の部屋もありスケートもありで、家族でも楽しめるホテルでした

2026-01-29 • via Nuitee
I
Idkhafif • extended_group • de
10
Pros:

Super cooles vintage hotel

Cons:

Leider kam eine Dame am Empfang sehr rassistisch rüber...schade...

2026-01-26 • via Nuitee
R
RYU • family_with_children • jp
8
この値段ならまた行きたい
Pros:

部屋も広く値段も安い

Cons:

部屋を何回も間違われた

2026-01-24 • via Nuitee
H
HIROMICHI • couple • jp
7
まぁまぁでした。
Pros:

部屋が広く余裕があった。

Cons:

レストランは予約制だった。

2026-01-20 • via Nuitee
川好恵 • family_with_children • jp
5
通過地点だから仕方がないかな
2026-01-20 • via Nuitee
W
WAKATA • couple • jp
8
2026-01-19 • via Nuitee
H
Hiroshi • extended_group • jp
4
Pros:

遅い時間でのチェックインに対応頂けた。

Cons:

チャック院の時にモーニングを頼んだら夕方5時までにと断られた。

2026-01-19 • via Nuitee
S
SHUJI • solo_traveller • jp
7
良かった
Pros:

清潔だった。駐車場が広かった。割安感があった

Cons:

なし

2026-01-19 • via Nuitee
M
Masayuki • extended_group • jp
7
お手頃感
Pros:

室内の雰囲気がよかった。

Cons:

ベッドに室内の照明スイッチが集約されていたが、１か所だけかべ際にあるスイッチだったので探すのに苦労した。

2026-01-19 • via Nuitee
S
shin • couple • jp
8
2026-01-19 • via Nuitee
S
sunao • solo_traveller • jp
8
コスパがよかった
Pros:

スタッフの対応がよかった
地下にアミューズメントの施設があってよかった

Cons:

お風呂の換気扇の音が大きい

2026-01-19 • via Nuitee
K
Kazumi • solo_traveller • jp
10
気持ち良く過ごせました。
Pros:

1人で申し込みするはずが　間違って2人で申し込みしましたが　大丈夫ですと　とても優しい対応をして下さって　気持ち良く過ごす事が出来ました。
ありがとうございました。

2026-01-19 • via Nuitee
I
Isamu • solo_traveller • jp
7
2026-01-19 • via Nuitee
Y
YUKARI • couple • jp
7
大浴場さえあれば完璧だった
Pros:

部屋が広く
バスとトイレが別だったところ

Cons:

大浴場が　閉鎖されていたところ

2026-01-19 • via Nuitee