Family Hotel Balbi

Hotels
8.5 (1828 reviews)
Via Balbi 21/3 , Genova , IT
+39 010 275 9288

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
No breakfast
Uncomfortable bedding

Categories

Cleanliness
8.33
Clean but some comments regarding tired bedding and room furnishings.
Service
9.3
Excellent and friendly staff, very welcoming.
Location
9.34
Very central, close to the train station and main attractions.
Room Quality
8.29
Rooms are clean and comfortable, though some mentioned discomfort.
Amenities
7.82
Limited amenities such as the absence of a dedicated breakfast area.
Value for Money
8.78
Good pricing for the location and service offered.
Food and Beverage
7.33
No breakfast offered, which was disappointing.
Overall Experience
8.8
A satisfying stay with strong potential and positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:33

Property Description

Historic Charm and Central Location
Experience a central stay in Genoa at Family Hotel Balbi, just a stroll away from the historic center. Housed in a historic palace with frescoes and parquet floors, our hotel exudes charm and elegance.

Family-Managed with a Personal Touch
As the name suggests, Family Hotel Balbi offers a warm and welcoming atmosphere, ensuring a cozy home-from-home experience. Enjoy daily breakfast and request gluten-free options, all served with a personal touch.

Complimentary Wi-Fi and Thoughtful Amenities
Stay connected with free Wi-Fi throughout the entire building and take advantage of our thoughtful amenities for a comfortable stay. Book now to experience the perfect blend of history, comfort, and hospitality at Family Hotel Balbi.

Important information:

Guests arriving before 2:00 PM are welcome to leave their luggage at the hotel.
— For arrivals after 9:00 PM, online check-in via WhatsApp is available upon prior request by email.

Parking:
We work with a partner garage close to the hotel, open from 7:00 AM to 10:00 PM.
• Cost: €25.00 per day until 1:00 PM on the day of check-out
• Each additional hour: €1.00
• Payment is made directly at the garagePlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 1828 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.8
J
joseph • couple • fr
9
Excellent séjour dans un quartier historique, agréable et central, le tout agrémenté par une équipe vraiment très sympat
Pros:

Très agréable : chambres spacieuses et amabilité du personnel

Cons:

Deux grands étages à grimper

2026-11-07 • via Nuitee
G
Gabriela • solo_traveller • de
7
Pros:

Gute Lage
Familiäres, gemütliches Ambiente
Sehr freundluches Personal, das einem viel erklärt

Cons:

Das Bett war wirklich unangenehm
Kein smart TV

2026-11-05 • via Nuitee
J
Jürgen • couple • de
7
Pros:

Personal sehr nett. Lage sehr gut. Sicheres Parkhaus für 25€ in der Nähe. Ausstattung hatte alles was man braucht.

Cons:

Ein paar Haare an der Bettdecke. Allgemeine Sauberkeit kann man noch verbessern.

2026-11-05 • via Nuitee
S
Sybil • family_with_children • ch
8
Friendly place close to the train station and Palazzo Reale.
Pros:

Big rooms, very clean, super friendly staff. Location was fine, its about a 20 minutes walk to the old town, fine for us, but maybe not for elderly people. I would go there again.

2026-11-04 • via Nuitee
M
monika • couple • ch
7
2026-11-04 • via Nuitee
J
Joseph • solo_traveller • us
8
A pleasant hotel with a great location right near the train station and easy walking to the cruiseport.
Pros:

Friendly staff. Pleasant hotel and great location especially if you need the train station or the port.

Cons:

The hotel is on the third floor, which might be a problem for some visitors.

2026-11-04 • via Nuitee
S
STEFANIA • solo_traveller • it
10
Pros:

Accoglienza, posizione

2026-11-03 • via Nuitee
M
Mariusz • family_with_children • pl
10
2026-11-02 • via Nuitee
F
Fabien Vautrin • family_with_children • fr
9
2026-11-01 • via Nuitee
C
Claire • solo_traveller • ch
7
Der perfekte und preisgünstige Ort für eine Übernachtung in Genua.
Pros:

Kein Frühstück aber super Gelegenheit um selber zu kochen im Essraum, alles vorhanden. Die Lage ist perfekt, nur ein paar Schritte vom Bahnhof weg. Das Zimmer ist gross und das Bett super. Es gibt einen Kettle im Zimmer was auch super ist. Der Herr am Empfang war sehr freundlich. Der Preis ist super.

Cons:

Leider ist der Lärm von der Strasse infernalisch laut bei offenem Fenster. Mit geschlossenem Fenster hört man kaum mehr etwas aber hat dafür keine Luft mehr.

2026-11-01 • via Nuitee
R
Riadh • solo_traveller • no
7
Pros:

Nice

Cons:

Parking

2026-11-01 • via Nuitee
M
Marc • extended_group • fr
9
Pros:

La localisation permet de faire l'essentiel de la vieille ville et du port antique à pied. Hôtel atypique au 2èmé étage d'un immeuble d'habitation. Personnel très sympathique.

2026-10-31 • via Nuitee
P
Petra • family_with_children • de
9
Pros:

Wir waren zum zweiten Mal dort und es hat uns wieder sehr gut gefallen. Die Lage ist perfekt, zentral und dennoch ruhig, das Zimmer hat alles, was man braucht, es gab einen sicheren Platz für unsere Fahrräder, der Inhaber ist sehr freundlich und hilfsbereit, wir haben sehr gute Tipps für Restaurants und den Stadtbesuch bekommen. Alles Bestens!

2026-10-30 • via Nuitee
P
philippe • family_with_children • fr
9
Pros:

L'emplacement était top

2026-10-30 • via Nuitee
G
Giorgio • family_with_children • it
8
2026-10-30 • via Nuitee
P
philippe • solo_traveller • fr
9
Pros:

L'emplacement

2026-10-30 • via Nuitee
C
Cinzia • couple • it
8
2026-10-29 • via Nuitee
D
Daria • family_with_children • it
10
Splendida Genova dei palazzi antichi: viverla dentro
Pros:

È stata una bella esperienza, come vivere la Genova autentica dal di dentro. L'albergo si colloca al secondo piano di un palazzo storico con soffitti coperti di stupendi affreschi, camere spaziose e comode, arredate in un giusto equilibrio fra il moderno e l'antico. Il personale è molto gentile e comprensivo: è stato pronto ad accogliere tutte le nostre richieste. Ottima scelta per chi vuole vivere non la fredda perfezione anonima degli alberghi standardizzati ma uno spazio con la sua storia e personalità, in perfetta sintonia con lo spirito di Genova.

2026-10-29 • via Nuitee
I
Isabella • family_with_children • ch
9
2026-10-29 • via Nuitee
M
Maude • family_with_children • fr
8
2026-10-27 • via Nuitee