Chevron Renaissance by Vaun

Hotels
7.8 (36 reviews)
23 Ferny Avenue , Gold Coast , au

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Lift / Elevator
Hot tub/Jacuzzi
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Facilities for families
Close to attractions
Cons:
Dirty rooms
Unhelpful staff
Room maintenance issues
Difficult check-out process

Categories

Cleanliness
6.05
Multiple reviews mention filthy rooms, missing towels, and unclean bathrooms, leading to significant dissatisfaction.
Service
7.55
Service was noted as average and not particularly helpful, though some guests found staff standard for the hotel tier.
Location
9.55
Consistently praised across multiple reviews for its proximity to beaches, restaurants, and shopping.
Room Quality
7.05
Mixed sentiments; while some were satisfied with room features, others found rooms in poor condition and not as represented.
Amenities
8.05
Guests appreciated pools, parking, and facilities; some noted issues with maintained items.
Value for Money
7.55
Some value noted, yet complaints about cleanliness and repairs suggest underwhelming value considering cost.
Food and Beverage
8.55
Though not much detail, the convenience of nearby supermarkets and dining options enhances value.
Overall Experience
8.05
Overall satisfaction was varied, with strong location praise but significant issues affecting enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:22

Property Description

Luxurious Accommodation with Stunning Views

Modern Amenities and Family-friendly Features

Convenient Location for Exploring Gold Coast

Experience the ultimate comfort and convenience at Chevron Renaissance by Vaun. Indulge in luxurious accommodation with stunning sea views and enjoy modern amenities like a fully equipped kitchen and flat-screen TV. With family rooms and a children's playground, this aparthotel is perfect for families. Conveniently located just 500 meters from Surfers Paradise Beach, you can easily explore nearby attractions like Budds Beach and SkyPoint Observation Deck. Don't miss the chance to relax in the garden or take a short walk to the beach. Book now for an unforgettable stay in Gold Coast!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 36 reviews
Cleanliness: 6.05
Service: 7.55
Location: 9.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.55
Overall Experience: 8.05
J
Julien solo_traveller nc
8
Parfait pour un séjour en famille. Bon emplacement stratégique, un peu pénible en voiture car on doit souvent faire demi
Pros:

La situation géographique

Cons:

Les lits étaient trop mou

2026-02-08 via Nuitee
C
Calcagno family_with_children au
2
2026-01-25 via Nuitee
G
gary couple au
9
2026-01-19 via Nuitee
J
Jade family_with_children au
10
The perfect place for a family vacation would definitely stay there again!
Pros:

It was just perfect for a family

Cons:

It was loud on a Saturday and Sunday and bright in the mornings(kids woke very early)

2026-01-19 via Nuitee
J
James family_with_children au
10
2026-01-19 via Nuitee
V
Virginie extended_group nc
7
Pros:

L'emplacement étais vraiment top proche de tout tram,bus ect....

Cons:

L'appartement n'était pas très propre, pas bcp d'équipements pour un appartement de 6 personnes pas assez d'assiette, ou de plats allant au four .

2026-01-15 via Nuitee
B
Bass extended_group au
1
Disgusting apartment
Pros:

Location

Cons:

Over priced nearly 9k very dirty and smelly the drains in the shower were putrid nearly vomited staff at Q stay are very unprofessional was definitely not worth the money we spent staff didn’t even care

2026-01-07 via Nuitee
E
Erika extended_group au
7
Great for a weekend away
Pros:

Great central location for a weekend on the Coast.
Everything is walking distance away - shops, cafes, grocery store, beach!
The apartment itself is split into two apartments - one with a King bed + ensuite, and then another with 4 single beds across 2 bedrooms and a full kitchen/dining area.

Cons:

Parking is a little difficult to locate if you’re not familiar with the area. The batteries in 2 out of 4 of our fan remotes were dead and could not be turned on, which was unpleasant to walk into. The intercom for visitor parking also only works in one room, which made it difficult to let other guests arriving later in. The QStay staff were not very helpful with regard to parking also, but the Chevron security were.

2025-12-15 via Nuitee
T
Tyler family_with_children au
10
Great family accomodation, close to everything you could need
Pros:

Modern, clean, spacious, great location.

Cons:

Can’t fault a thing.

2025-11-19 via Nuitee
B
Brendan family_with_children au
7
Very good spot with everything close by.
Pros:

Great space for relaxing, awesome view and the kids loved the pool.

Cons:

The bin chutes stink out the levels, our couch was very unclean.

2025-11-13 via Nuitee
N
Naomi family_with_children nz
8
Very good value for family holiday. Would definitely book again.
Pros:

Location was great with an easy walk to the beach but also with a carpark for those trips to the theme parks and harbourtown for shopping.

Cons:

No instructions for recycling. Bathrooms in the shared areas (pools) not clean and not working. Smell of hot trash.

2025-11-08 via Nuitee
A
Andrew extended_group au
5
Not like pictures!
Pros:

Location

Cons:

The staff were very average (well the last we dealt with on every occasion) not very helpful or polite….Only 1 car space for a 3bedroom apartment (2 families travelling in 2cars- don’t ask staff the process cause it’s a nightmare to get help!), scan keys didn’t work, light switches broken in most bedrooms & not working in room (safety hazard), toilet roll holders were useless & need replacing, shower water runs out of shower even with quick showers, poorly kitted out kitchen especially utensils, couch inside & outdoor furniture very dated & damaged - needs upgrading (not comfortable & not like pictures!), needs heavy block out curtain as morning light at 5am isn’t fun on holidays even with supposed block out blinds,
And don’t get me started on leaving/checking out before office hours open - the process was ridiculous, keys should be put in a lock box not their silly process of having to park car outside & take keys back up to room - crazy!
Even with the discounted price it was overpriced for the quality of the apartment - disappointed stay!

2025-11-03 via Nuitee
B
billy solo_traveller au
2
Wouldn't stay again
Pros:

Location was good, lovely view

Cons:

Room was disgusting hadn't been cleaned properly, shower drain blocked, missing towels. All furniture was filthy

2025-10-09 via Nuitee
C
CHONG BIN family_with_children au
10
2025-09-15 via Nuitee
M
Megan family_with_children au
10
2025-09-04 via Nuitee
T
Tuyisenge extended_group au
7
2025-08-30 via Nuitee
D
Donna family_with_children au
10
The bar has been set 😍😍 A+++++++++
Pros:

Our family has decided that the Chevron Renaissance has set the bar for any of our future getawayas. A+++++
The location and the stunning sea views were everything! 😍😍
We parked our car in the free parking included with our stay, and didn't need to move it once during our entire stay, as everything was within walking distance - the beach, restaurants, supermarkets, retail stores, and activities.
The room had everything that we needed & wanted. No housekeeping was included in our stay, however there was a washer + dryer so we could clean our towels, and obviously the Cole's supermarket right below meant that we could stock up on extra toilet paper, laundry powder, and necessities.
Our room was modern and stylish, had a balcony off of every bedroom, a TV in the master and kids rooms, had comfy beds & pillows, lovely bathrooms, incredible showers, and was everything that we wanted for our mini holiday.
The kids took a small dip in the lagoon which looked amazing, but because of the chillier weather loved the heated indoor pool & spa, and I was thankful for the female only sauna accessible via the female toilets.
We would highly recommend staying here at the towers of Chevron, and we will definitely be looking nowhere else for any future stays in the Gold Coast.

2025-08-04 via Nuitee
R
Rachel family_with_children au
3
Very disappointing
Pros:

The location and views

Cons:

Run down apartment glass panel duct taped in on verandah my daughter leant on it and it moved she could of fell to her death if that fell out there was blood stain on beds sheets air con not working properly tv in main room not working and they said it would b fixed for us and nothing was done after asking multiple times

2025-07-28 via Nuitee
L
Lisa family_with_children au
9
Overall apartment was amazing, great location, great facilities
Pros:

Awesome location great facilities

Cons:

Air conditioning locked to set temperature

2025-07-25 via Nuitee
D
Destiny group au
10
Exceptional
Pros:

Loved the view of the

2025-05-21 via Nuitee