Hotel Riu Festival

Hotels
RIU Hotels & Resorts
8.6 (286 reviews)
7 Camí de les Meravelles Playa de Palma , Playa de Palma , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Safety deposit box
Car hire
Currency exchange
Evening entertainment
See all facilities

Review Highlights

Pros:
Friendly staff
Location
Cons:
Noise issues
Inconsistent cleanliness

Categories

Cleanliness
8.1
Some issues reported with odors and cleanliness in the bathrooms.
Service
9.1
Staff is consistently described as friendly and helpful.
Location
9.1
Conveniently located near the beach and public transport.
Room Quality
8.6
Rooms are generally in good condition but some find beds too soft.
Amenities
8.6
Amenities meet the expectations but some missing details noted, like welcome gifts.
Value for Money
8.6
Generally perceived as good value, though some expectations were not met.
Food and Beverage
8.1
Food is good but some complaints about quality not being four-star level.
Overall Experience
8.6
Most guests enjoyed their stay but cited inconsistencies in areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 05:34

Property Description

Outdoor Swimming Pool and Terrace

  • Enjoy the seasonal outdoor swimming pool and relax on the terrace under the Mediterranean sun.

Comfortable Rooms with Balcony

  • Each room features a balcony, a private bathroom, a flat-screen TV, and air conditioning for a comfortable stay.

Multilingual Staff and Entertainment

  • The multilingual staff can assist you in German, English, Spanish, and French. Plus, enjoy evening entertainment during your stay.

To experience the perfect blend of comfort and convenience, book your stay at Hotel Riu Festival today.

Important information:

- All guests, including adults, children and babies, must be included when making the reservation to be shown the right rooms and rates.

- Please note, when booking 5 rooms or more, different policies and additional supplements may apply.

- Children aged 13 years and above are considered adults at this property.

- Restaurants: Appropriate dress is required for dinner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 286 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.6
G
Gabriele couple at
9
Pros:

Das Essen war sehr gut.

2026-04-04 via Nuitee
D
Daniel family_with_children gb
9
Great value. Went late March, weather was bery comfortable, managed a few days at the pool. Two minute walk from beach.
Pros:

Great food and great location

Cons:

Nothing really

2026-04-02 via Nuitee
N
Nina solo_traveller nl
10
Very nice
Pros:

Super cosy hotel

Cons:

Sweeping pool

2026-04-01 via Nuitee
A
Alexandra solo_traveller de
8
2026-03-29 via Nuitee
D
Daniela couple de
10
Pros:

Alles!

2026-03-27 via Nuitee
S
Sven couple de
9
Sehr Gut, immer wieder! Vielen Dank
2026-03-25 via Nuitee
R
Regina couple de
8
Ein schöner, gelungener Aufenthalt!
Pros:

Gute Lage, sehr freundliches Personal und vor allem sehr gutes Essen…. Note 1!

Cons:

Schade ist, dass man auf eine Nachfrage der RIU App keinerlei Antwort erhält! Warum eine App wo man Fragen stellen kann und keine Antwort??
Ist bereits das 2. Mal, wo ich keine Antwort erhalte! Dieser Service ist ein absolutes no Go!

2026-03-23 via Nuitee
A
Alona extended_group ch
10
2026-03-19 via Nuitee
J
Jean-Marie couple lu
8
Es war ein gelungener Aufenthalt im Hotel, wir waren sehr zufrieden.
Pros:

Das Frühstück und das Abendessen waren gut. Auch die Lage war sehr gut da wir jeden Tag mit dem Fahrrad gefahren sind und gut weg kamen.

Cons:

In den Zimmern war es jetzt im März noch kalt und feucht, auch wenn man die Heizung angemacht hat wurde es nur spärlich wärmer.

2026-03-19 via Nuitee
M
Maria Bel solo_traveller es
10
Pros:

Tot

Cons:

Res

2026-03-16 via Nuitee
C
Carol couple es
8
ideal
Pros:

todo genial

2026-03-15 via Nuitee
M
Mª Antonia solo_traveller es
10
Pros:

Bien situado, la comida excelente y el personal muy amable. Llegamos muy temprano y por cortesía del hotel nos invitaron a desayunar.

Cons:

Nada que señalar.

2026-03-14 via Nuitee
H
Håkan couple se
8
Pros:

Mat.

Cons:

Svårt att parkera. ⁹

2026-03-13 via Nuitee
R
Rolf solo_traveller de
6
2026-03-05 via Nuitee
T
Tim solo_traveller de
10
2026-03-02 via Nuitee
G
Graham solo_traveller gb
8
Pros:

Hotel was clean, warm and secure. Lots of hot water. Food was tasty, plentiful, with lots of variety and choice. Staff welcoming, friendly, helpful, and very hard working.

Cons:

No kettle in room

2026-03-02 via Nuitee
M
Miriam couple de
9
2026-03-01 via Nuitee
V
Van Wegen couple nl
10
Pros:

Alles

2026-02-28 via Nuitee
M
Marion solo_traveller de
10
Pros:

Super Lage

2026-02-26 via Nuitee
N
Nancy family_with_children gb
7
Really good food and service.
Pros:

The food in the restaurant was really good. There was a different variety to pick from for dinner every night and we really enjoyed it. Leonora who worked in the restaurant during our stay always welcomed us with a huge smile! She was so friendly and it felt like we had known each other a long time. She made us feel like we belonged. Appreciate her.

Cons:

Couldn’t figure out how to work the AC as the balcony door handle needed to be locked in a certain way so the first night was very cold for me :( finally figured it out the next day and I could turn the heating on a little. We went during the winter season so it was a little chilly in the room. Also the cleaner walked straight into our room whilst sleeping early in the morning. I’m sure it was a mistake but I’m use to them knocking to make sure they get an answer before doing so.

2026-02-25 via Nuitee