Ghazrins Garuda JB

Hotels
4.1 (100 reviews)
20 Jalan Garuda 1 , Johor Bahru , my

Facilities

Front desk (limited hours)
Covered parking

Review Highlights

Cons:
Bad cleanliness
Inadequate facilities
Room quality issues

Categories

Cleanliness
1.35
Specific sentiment from text indicates dissatisfaction.
Service
5.35
Standard quality for this hotel tier.
Location
5.35
Standard quality for this hotel tier.
Room Quality
1.35
Specific sentiment from text indicates dissatisfaction.
Amenities
5.35
Standard quality for this hotel tier.
Value for Money
5.35
Standard quality for this hotel tier.
Food and Beverage
5.35
Standard quality for this hotel tier.
Overall Experience
3.35
Mixed feelings based on negative aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:24

Property Description

Convenient Location
Located just 15 km from Singapore Zoo and Night Safari, Ghazrins Garuda JB provides easy access to popular attractions in Johor Bahru.

Comfortable Accommodation
Enjoy a comfortable stay in our 3-star hotel with well-equipped rooms featuring a desk for your convenience.

24-Hour Front Desk
Our dedicated staff at the 24-hour front desk is always ready to assist you during your stay at Ghazrins Garuda JB.

To experience convenience and comfort in Johor Bahru, book your stay at Ghazrins Garuda JB today.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

4.1
Based on 100 reviews
Cleanliness: 1.35
Service: 5.35
Location: 5.35
Room Quality: 1.35
Amenities: 5.35
Value for Money: 5.35
Food and Beverage: 5.35
Overall Experience: 3.35
I
Indarti couple id
1
2026-01-11 via Nuitee
R
ralf couple my
1
Pros:

Bad

Cons:

Bad

2025-12-25 via Nuitee
B
bin Zailan couple my
4
2025-12-13 via Nuitee
M
Mohd couple my
5
2025-12-10 via Nuitee
A
Anthony family_with_children my
1
2025-12-03 via Nuitee
D
Dekna couple my
4
2025-11-28 via Nuitee
A
Achmad Pribadiono family_with_children my
3
Room hot, inadequate facilities 🫤😩
Pros:

No

Cons:

No

2025-11-03 via Nuitee
F
Fareez couple my
1
Semua sangat teruk
Pros:

Sangat teruk

Cons:

Bilik tidak praktikal

2025-09-16 via Nuitee
J
Jordan couple my
1
2025-08-17 via Nuitee
S
Sandeep couple my
6
2025-07-30 via Nuitee
C
Chin solo_traveller my
5
2025-07-06 via Nuitee
A
atie couple my
7
2025-07-02 via Nuitee
P
Prabhu family with young children sg
1
Worst room. Worst receptionist behaviour. Not suitable for family
Pros:

Worst hotel I stayed . Worst receptionist behaviour

Cons:

I booked a stay for 2 adults and 2 kids, but the experience was extremely disappointing. The room title and images were misleading—what we received was more like a shared boys’ hostel, with two rooms and a common bathroom. This setup is absolutely not suitable for families.

The receptionist was very rude and unprofessional when I raised my concerns. The room was not clean, the towels were in poor condition, and there was no door mat. Overall, it was one of the worst stays I’ve ever had.

Even during check-out, though I left just 30 minutes late, the receptionist argued aggressively. To make matters worse, after I had paid in full, they falsely reported on Booking.com that I hadn’t paid.

I’ve never encountered such poor service and behavior from hotel staff. I strongly advise families to avoid this hotel.

I attend the towel image. If you see never touch.

2025-05-13 via Nuitee
C
Chin young couple my
4
Disappointing
Pros:

Room design

Cons:

Dnt have mineral

2025-05-08 via Nuitee
M
Mohairi review category business travellers my
1
Bad
2025-04-12 via Nuitee
R
Rushdan review category business travellers my
1
Bad
Pros:

bad service😊

2025-02-21 via Nuitee
R
Ridzuan review category business travellers my
1
Bad
2025-02-20 via Nuitee
R
Riduan young couple my
10
Exceptional
2025-02-15 via Nuitee
A
Amy young couple sg
2
Short
Pros:

Near Larkin

Cons:

The shared bathroom dirty

2025-01-18 via Nuitee
H
Huby group my
9
value for budget hotel
Pros:

staff attitude

Cons:

limited items

2024-12-21 via Nuitee