New Hotel Broadway

Hotels
7.4 (50 reviews)
near Vijaya IP Mall Crossing,Bhelupur, , Varanasi , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor service
Limited breakfast options
Unclean rooms

Categories

Cleanliness
6.49
Room was too small and things were already kept in the room, needs cleaning.
Service
6.96
Very poor customer service; receptionist's attitude was rude.
Location
9.5
Only the location was positively highlighted in the reviews.
Room Quality
6.45
Room was too small and not properly cleaned.
Amenities
8.48
Standard quality for this hotel tier; specific amenities were not reviewed.
Value for Money
7.44
Pricing concerns considering the poor service and room quality.
Food and Beverage
5.99
Breakfast options are limited, which negatively impacted the experience.
Overall Experience
7.86
Overall disappointing due to poor service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:04

Property Description

Convenient Location and Comfortable Stay
Located in Varanasi, New Hotel Broadway offers a convenient stay opposite IP Vijaya Mall. The air-conditioned rooms feature a restaurant, cable TV, free Wi-Fi, and parking for a comfortable experience.

Cozy Rooms and Helpful Services
The brightly lit rooms at Broadway New Hotel are cozy and equipped with a seating area, work desk, and attached bathroom with shower facilities. The tour desk staff can assist with travel plans, and a 24-hour front desk ensures guests' needs are met promptly.

Delicious Dining Options
Aman Restaurant at the hotel offers a variety of Indian, Mughlai, Chinese, and Continental dishes. Guests can also enjoy room service for a more private dining experience.

Experience comfort and convenience at New Hotel Broadway - Book your stay now!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 50 reviews
Cleanliness: 6.49
Service: 6.96
Location: 9.5
Room Quality: 6.45
Amenities: 8.48
Value for Money: 7.44
Food and Beverage: 5.99
Overall Experience: 7.86
V
Vinay • family_with_children • in
8
2026-02-08 • via Nuitee
C
choudhury • family_with_children • in
5
2026-01-26 • via Nuitee
G
Gobalan • couple • my
6
Disappointing
Pros:

Nothing

Cons:

Start support is very bad

2026-01-25 • via Nuitee
D
Debraj • solo_traveller • us
10
Pros:

Property was clean, accessible to the ghats and The restaurant was great

Cons:

The guest should get priority to enter at the restaurant.

2026-01-06 • via Nuitee
B
Budhaditya • solo_traveller • in
9
2025-12-26 • via Nuitee
B
Bhattacharjee • family_with_children • in
10
2025-12-20 • via Nuitee
L
ladhu • family_with_children • in
8
2025-12-03 • via Nuitee
V
Vijay • couple • gb
1
I never managed to stay there at all because they sold my room to someone else at a higher price I believe because my co
Pros:

We had to confirm Booking five weeks before arrivals and when I called the hotel on the morning of the arrival they said there was no room available for me and I was very disappointed. I had to struggle finding another room in the town. It seems they sold my room to another in person for a higher price.

I will never trust this kind of attitude

Cons:

Very poor Customer service. the attitude of the receptionist was very rude

2025-12-03 • via Nuitee
K
karandeep singh • family_with_children • in
6
below average
Pros:

only the location

Cons:

staff , food and service

2025-12-03 • via Nuitee
S
Sandeep • family_with_children • in
10
2025-11-23 • via Nuitee
M
Malhotra • family_with_children • in
8
2025-11-21 • via Nuitee
N
NANDEESHWARA • couple • gb
8
2025-11-03 • via Nuitee
K
KakinumaHiroyuki • extended_group • jp
10
2025-10-29 • via Nuitee
P
pranita • extended_group • np
8
2025-10-17 • via Nuitee
E
Ekta • family_with_children • in
1
Its ok ok
Pros:

Nothing

Cons:

Breakfast options is less
Room was too small
Things were already kept in the room, please clean the room a bit.

2025-10-13 • via Nuitee
S
Shivani • solo_traveller • in
8
Pros:

Great services, friendly staff

2025-10-05 • via Nuitee
M
Marcos • couple • es
9
2025-08-12 • via Nuitee
P
Puttabakula • family_with_children • in
8
2025-08-10 • via Nuitee
S
San2 • family_with_children • in
7
2025-07-24 • via Nuitee
K
kumar • family_with_children • in
8
2025-07-10 • via Nuitee