Palacio Al Andalus

Hotels
Independent
9.4 (22 reviews)
Rue Etarghi, Chefchaouen, Tangier-Tétouan-Al Hoceima , Chefchaouen , MA

Facilities

Free breakfast
Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
Free breakfast
Multilingual staff
Front desk (limited hours)
Porter/bellhop
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Nice hotel with split terraces
Good breakfast
Cons:
Slow service at breakfast
Uneven passage to the hotel

Categories

Cleanliness
8.56
The uneven passage to the hotel suggests challenges with cleanliness in access.
Service
9.53
Service was good, though the breakfast was slow due to lack of personnel.
Location
9.57
The hilltop location provides unique terraces but requires handling luggage on uneven paths.
Room Quality
9.52
Standard quality for this hotel tier.
Amenities
9.55
Standard quality for this hotel tier.
Value for Money
9.51
Standard quality for this hotel tier.
Food and Beverage
9.06
Breakfast was good but slow due to staffing issues.
Overall Experience
9.93
Overall, a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 06:23

Property Description

Rooftop Terrace and Complimentary Breakfast
Enjoy stunning views from the rooftop terrace and start your day with a complimentary local cuisine breakfast served daily.

Convenient Amenities
Benefit from complimentary wireless internet access, tour/ticket assistance, and dry cleaning/laundry services during your stay.

Prime Location
Located steps away from Plaza Uta el-Hammam and Medina, Palacio Al Andalus gives you easy access to Chefchaouen's top attractions.

Book your stay at Palacio Al Andalus to experience the heart of Chefchaouen with comfort and convenience.

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.4
Based on 22 reviews
Cleanliness: 8.56
Service: 9.53
Location: 9.57
Room Quality: 9.52
Amenities: 9.55
Value for Money: 9.51
Food and Beverage: 9.06
Overall Experience: 9.93
B
Brenda
8
Pros:

The staff were VERY helpful and pleasant!
Very lovely common areas for guests to seat and relax and visit. Lovely quiet music playing during the day added to the relaxing atmosphere. The linens (sheets and towels) could use an upgrade. Easy and close to the main square.

2025-10-07 via Nuitee
C
Carol partner
6
Pros:

The common areas in the Palacio Al Andulus were very nice. They were clean and comfortable and well decorated with lots of space. Ashrov was fantastic. He was personable, knowledgeable and kind and made our stay very pleasant. He also spoke excellent English which was very helpful. Our room on the other hand was not the best. It was very tiny for two people and the bathroom was not really adequate or clean.

2025-10-06 via Nuitee
R
RICARDO
10
Pros:

Excelente atención del Staff. Perfecta ubicación y vista desde la terraza. Buen desayuno… todo el personal muy amable! En la noche tienes música en vivo en el restaurante. 100% recomendable.

2025-09-29 via Nuitee
J
Jeff partner
6
Pros:

We had to leave before breakfast was served. Based on previous reviews we asked if they could put something together for the road and were told no. Also we did not find the check in particularly helpful. There was loud music playing until after 11 outside our room.

2025-09-27 via Nuitee
B
Binh
8
Blue city Chefchaouen
Pros:

nice hotel with split terraces. must drag luggage from taxi drop-off up the hill on uneven passage. Breakfast was good but slow for lack of personnel.

2025-06-24 via Nuitee
J
joseph
10
Pros:

Had an amazing stay at this Riad. We stayed here for 2 nights and it was a great central location to everything. Our rooms was really comfortable with modern facilities and breakfast had lots of food.

We also ate dinner here and their beef tagine was very yummy and tender.

The staff were so friendly and gave us tips of Chefchaouen

2025-06-13 via Nuitee
L
Lisa
10
Pros:

Beautiful Riad. Very peaceful. Staff very welcoming.

2025-04-24 via Nuitee
E
Ebony partner
10
Pros:

Seguro y fácil de llegar. Me encantó

2025-04-19 via Nuitee
W
William
8
Pros:

Very nice place. Ash, who seems to run the place is fantastic. Highly recommend this place because of him. The don't do credit cards.

2025-03-29 via Nuitee
B
Beatriz
10
Pros:

The staff were great. They were very polite and helpful. The view from the roof was beauty and the breakfast was delicious.

2025-03-29 via Nuitee
M
Michael
10
Pros:

Excellent location staff and food

2025-03-25 via Nuitee
Z
Zara family
8
Pros:

Great place to stay right in the center of the Medina/markets. Achraf is great to work with and super attentive to your needs. Helped us exchange money last minute and arrange all our transportation. Would definitely recommend!

2025-02-25 via Nuitee
G
G partner
10
Pros:

Beautiful hotel. Very clean. Excellent service. Fantastic stay. Would definitely recommend/stay again.

2025-02-21 via Nuitee
D
Danielle partner
10
Pros:

Look no further! Best accommodation and terrace in Chefchaouen.

2025-02-15 via Nuitee
B
bradley
10
Pros:

Staff went really out of the way to make a "PERFECT" stay for us. Super nice property with awesome terrace. Great location. Rarely give reviews but this one stood out!

2025-02-05 via Nuitee
A
Annette
10
Pros:

Wonderful staff and facilities. Very clean, great breakfast, hammam services and located just off the square and Medina.

2025-02-04 via Nuitee
P
Pascual
10
Lo mejor de Chefchauen
Pros:

Espectacular, trato impecable. Relación calidad/precio inmejorable. Además tiene una experiencia Hammam perfecta. Por las noches música en directo. Cuando vuelva me alojaré aquí sin duda.

2025-01-25 via Nuitee
N
NORIKO
10
Pros:

Perfect location with wonderful view and beautiful design in the hotel and restaurant. Staffs are very kind and helpful, Moroccan style great breakfast, I’m so satisfied choosing to stay this hotel!!!!

2024-12-05 via Nuitee
J
Jamal
6
Chefchouan
Pros:

The hotel is part of the mosaic of Chefchouan's breathtaking beauty. The hotel's upper terrace allows you to absorb this beauty, especially during your breakfast. Keep in mind that the location of the hotel is steep and difficult to walk up to for weak adults or young children. The rooms are understandably small and the hotel attendants are courteous.

2024-10-30 via Nuitee
N
Nadia
10
Pros:

This is probably the best hotel in Chef! Absolutely beautiful terrace views and staff is so helpful. We spent most our time at the hotel as it has the best view of Chef. It’s so picturesque. Highly recommend staying here!

2024-10-23 via Nuitee