Comfort Suites Near Casinos

Hotels
Comfort Suites
7.3 (965 reviews)
275 Otrobando Avenue , Norwich , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Convenient location
Cons:
Cleanliness issues
Price too high during events
Breakfast quality could improve

Categories

Cleanliness
7.26
Some guests noted unclean floors and dirty bathtubs.
Service
8.23
Overall friendly staff, though some issues were reported regarding attentiveness.
Location
8.27
Conveniently located with easy access.
Room Quality
6.72
Rooms were mostly clean and spacious, but some issues with bed comfort and bathroom functionality.
Amenities
6.75
Pretty standard, but the gym and breakfast options were lacking.
Value for Money
7.21
Due to high pricing during events, some guests felt it was not a good value.
Food and Beverage
6.26
Mixed feedback on breakfast quality and food temperature.
Overall Experience
7.73
Generally a decent stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:28

Property Description

Convenient Location Near Casinos
Located just off Route 2, the Comfort Suites Near Casinos Norwich-Uncasville is the perfect base for your casino getaway. With both Mohegan Sun and Foxwood Casino just a short drive away, the excitement never stops.

Nearby Attractions and Activities
Explore the wonders of the Mystic Aquarium, indulge in retail therapy at Clinton Crossing Premium Outlets, or enjoy a round of golf at Norwich Golf Course. With so much to see and do within 30 miles, boredom is never an option.

Full-Service Amenities
Enjoy complimentary perks such as free high-speed Internet, weekday newspapers, and local calls. For business needs, take advantage of our copy and fax services, as well as our spacious Rose Ballroom for events and meetings.

Ready to experience comfort and convenience near the casinos? Book your stay at Comfort Suites Near Casinos Norwich-Uncasville today.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 965 reviews
Cleanliness: 7.26
Service: 8.23
Location: 8.27
Room Quality: 6.72
Amenities: 6.75
Value for Money: 7.21
Food and Beverage: 6.26
Overall Experience: 7.73
E
edwinsr62 solo_traveller us
10
Pros:

Clean,good price, good location, frendly personal

2026-08-08 via Nuitee
R
robert solo_traveller us
4
2026-08-08 via Nuitee
F
Fabiano couple us
1
2026-08-07 via Nuitee
E
Erin couple us
3
Spend the money to stay at holiday inn or the Hampton.
Pros:

Right off the highway

Cons:

Photos online are heavily photo shopped! Rooms need to be redone; tons of patchwork and cracks all over the walls and ceiling in the bathrooms, sloppy one coat paint job on the walls and can see through it. Room doors have large gaps on the bottom and the top and light from the hall shines through at night. The flooring looked new but the room had soft spots and you dipped down when walking. The hallways are modern and up to date but then you walk into the most important part the room and it is not. Our room was close to 80 degrees when we walked in and needed to request another room because the AC would not kick over. We booked and were assigned a room with two queen beds… they were NOT QUEENS and were full size which was terrible because I was sharing a bed with my two toddlers. Got absolutely no sleep due to the bed size.

2026-08-03 via Nuitee
A
Anthony couple us
2
I would not recommend this hotel for anybody unless they’re under 25
Pros:

First of all the room was not carpeted. It felt like a whorehouse. Indian was very rude. Smell of old bleach, water, bedsheets, old bathroom towels, old decor, stale.

Cons:

Not a goddamn thing

2026-07-22 via Nuitee
M
Morzean solo_traveller us
7
2026-07-21 via Nuitee
A
Angelo solo_traveller us
9
Excellent stay
Pros:

Front Desk clerk very helpful. Room was huge, and clean. Great shower pressure

2026-07-21 via Nuitee
C
Canterbury couple us
10
2026-07-21 via Nuitee
B
bei couple us
9
2026-07-17 via Nuitee
E
Eldridge family_with_children us
1
Horrible i will be calling corporate for full refund
Cons:

The first night there were a large group of guest staying in multiple rooms and they were arguing from 11 pm till 5 am it kept the kids and I up all night the second night a family woth kids was loud and shouting slamming doors in the halls we didn't sleep again

2026-07-14 via Nuitee
P
Pérez family_with_children us
10
2026-07-08 via Nuitee
R
Robert couple us
1
Will NEVER STAY HERE AGAIN
Pros:

Nothing

Cons:

Everything

2026-07-07 via Nuitee
A
Antionette solo_traveller us
1
Cons:

We stayed in room 328 it was at the end of the hallway by the exit door. Are room lock didn't work , so we were unable to secure our door properly. The door on the 1st floor at the end of the hallway had no lock on it at all.Anyone could walk into the hotel.Come up the exit stairs to any level of a hotel. I asked to speak to a manager Each day I was there. I was told no manager was on-site.The whole weekend. I ask for the manager's business card with the name on it and phone number. They had no business cards with the manager's name or phone number.They wrote it down on a piece of paper for me. I stayed from july 3rd to july 5th. On the fourth of july , I heard a lot of ambulances and fire trucks pulling up to the hotel. Myself in a couple of\n Other guests go down the elevator to the lobby to see what's going on.\n And as we got off the elevator they were bringing a man out of one of the rooms on the 1st floor he had overdosed. As we got into the lobby in the eating area, another man was sitting there on a computer and he happened to say to all of us.This happens every weekend. My reply was what????? I cannot sleep in this hotel every time I heard a noise. I thought someone was coming in our door. I travel five hours to be in that area and had no rest. I would love to have all my money back for this past weekend.It was terrible and I suggest that your company does not represent that hotel ever again.It's horrible. You just\nNeed to send someone there to see for yourself. I even took pictures of the doors with the missing locks unlocked the incident that happened that night with the ambulance and the fire trucks.

2026-07-06 via Nuitee
J
Jhonas solo_traveller us
7
2026-07-05 via Nuitee
G
Geovanna couple us
6
2026-07-05 via Nuitee
B
Brown solo_traveller us
8
2026-07-02 via Nuitee
S
Stacey family_with_children us
9
2026-06-28 via Nuitee
G
Grover couple us
10
great
Pros:

everything

Cons:

nothing

2026-06-28 via Nuitee
A
Andrei solo_traveller by
8
2026-06-22 via Nuitee
J
Juan couple us
7
2026-06-21 via Nuitee