Doubletree by Hilton London

Hotels
Doubletree by Hilton
7.6 (594 reviews)
300 King Street , London , ca

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Friendly staff
Comfortable beds
Good service
Cons:
Dirty facilities
Outdated rooms
Noisy surroundings
Poor breakfast options
Expensive parking

Categories

Cleanliness
7.35
The rooms were reported as clean but some reviews pointed out issues with dirtiness and outdated facilities.
Service
8.35
Service was generally praised, with particular mention of friendly staff and good service despite busy conditions.
Location
8.35
The location was convenient for downtown access, though some guests noted noise issues.
Room Quality
7.35
Rooms were described as clean but dated, with complaints about outdated decor and noisy heating.
Amenities
7.85
Amenities were adequate but some guests felt the hotel was in need of updates.
Value for Money
6.85
Several reviews mentioned that the price did not justify the quality of the stay.
Food and Beverage
6.85
Breakfast options were regarded as poor, affecting the overall dining experience.
Overall Experience
7.85
Overall a mixed experience, with many positives but also significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:11

Property Description

Luxurious Amenities
Featuring an indoor swimming pool and free WiFi, The DoubleTree by Hilton London offers a blend of comfort and convenience for its guests. The onsite Starbucks adds to the charm, providing a perfect spot to unwind.

Elegant Rooms
Each room at the hotel is thoughtfully designed, equipped with modern amenities such as a flat-screen TV, desk, and coffee maker. The touch of luxury extends to the bathroom with complimentary toiletries and a hair dryer, while select rooms offer picturesque views of the forest city.

Dining and Fitness
Guests can indulge in delectable meals at Blake's, the on-site restaurant, or opt for room service for a private dining experience. For fitness enthusiasts, the 24-hour fitness centre is ideal for a workout session. Additionally, the spacious meeting and banquet space caters to various events and gatherings.

Experience luxury and convenience at DoubleTree by Hilton London - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 24 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 594 reviews
Cleanliness: 7.35
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 7.85
Value for Money: 6.85
Food and Beverage: 6.85
Overall Experience: 7.85
M
Michelle couple ca
8
2026-02-13 via Nuitee
J
Jo-Ann couple ca
5
Good
Pros:

Pool area and gym area was nice . Towels provided

Cons:

Rooms could use an update. Carpet in rooms were old.

2026-02-12 via Nuitee
E
Emma couple ca
8
2026-02-09 via Nuitee
D
David Byrne. solo_traveller ie
10
Pros:

Staff have a lovely human touch.

Cons:

Nothing

2026-01-31 via Nuitee
E
Elsa family_with_children ca
8
Pros:

The room is big, bed is comfortable, parking is okey, and the restaurant is perfect too bad it was closed when we get there in the afternoon so we had to go and fine a place to dine in the middle of the middle of cold winter

2026-01-31 via Nuitee
Z
Zexi solo_traveller ca
8
2026-01-29 via Nuitee
R
Ran solo_traveller ca
8
Good
Pros:

Check in is fast

Cons:

The pillow is very soft

2026-01-29 via Nuitee
A
Ashlee couple ca
10
2026-01-29 via Nuitee
S
SHANNON family_with_children ca
3
Won’t stay again. Too much money for nothing great.
Pros:

Clean rooms, but dated decor.

Cons:

Location-very loud with the ambulance and fire station so close. Walls are very thin and we heard our neighbours clearly. Having to park in a public lot is ridiculous. Never been to a hotel without parking and charging for parking valet style.

2026-01-20 via Nuitee
M
Maria family_with_children ca
9
Excellent value for the price
Pros:

Very close to train station

Cons:

The bedrooms are a little bit outdated

2026-01-19 via Nuitee
D
Dana family_with_children ca
10
Was a one night stay. Easy check in. Easy check out. Friendly staff. Nice and clean
Pros:

Location to Canada life centre

Cons:

Was all good

2026-01-19 via Nuitee
D
Dalit family_with_children il
10
2026-01-19 via Nuitee
A
Amin extended_group ca
9
Verty comfortable stay in London!
Pros:

Everthing about this hotel was very good including the staff, location and fitness centre. The only area I felt disappointed in was the room. It seemed very dated with the furniture, carpet, HVAC and washroom all needing a face lift. Other than that, great weekend stay at the hotel!

Cons:

The room seemed very dated with the furniture, carpet, HVAC and washroom all needing a facelift. Other than that, the room was fine.

2026-01-19 via Nuitee
D
David couple ca
8
Was okay.
Pros:

Room and location were good. Would have like a self park parking lot.

Cons:

Having to use valet parking.

2026-01-19 via Nuitee
C
Cindy family_with_children ca
6
Dated rooms, dirty tile and grout in bathrooms, but central location. Not sure I'd stay here again.
Pros:

Location of the hotel is very central. The room was very spacious.

Cons:

The rooms are very dated. The Mr. Coffee maker is from the '80s. It's as if the rooms haven't been updated since then. The bathroom counter is so low and I'm 5'6" height. I can't imagine someone taller to use the sink and counter. The staff also need to clean the grout on the tile... it's very dirty.

2026-01-19 via Nuitee
R
Ricardo couple ca
3
Room needs an upgrade. I felt like I was in some raunchy hotel
Pros:

The room stunk. Very musty. We had to wash all our clothes. When we got home.
Shower knob was broken.
Carpets smelt damp

2026-01-19 via Nuitee
S
Sliwa extended_group ca
10
2026-01-19 via Nuitee
Y
YUKI family_with_children jp
8
2026-01-04 via Nuitee
M
Mingwei family_with_children ca
1
Pros:

convenient location

Cons:

dirty and old

2026-01-02 via Nuitee
C
Corrina extended_group us
10
Very nice stay
Pros:

clean and comfortable

Cons:

trying to communicate before our check in was difficult

2025-12-29 via Nuitee