Gilson Hanoi Hotel

Hotels
8.7 (124 reviews)
96 Phố Sơn Tây , Hanoi , vn

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Helpful staff
Good value for money
Clean hotel
Convenient location
Cons:
Noisy environment
Small washroom
Breakfast issues
Limited amenities

Categories

Cleanliness
8.3
Several reviews mentioned cleanliness positively, but also noted some minor issues.
Service
9.8
The staff were exceptionally helpful and provided outstanding hospitality, frequently mentioned in positive contexts.
Location
8.8
Multiple reviews noted a good location, with convenient access to key attractions.
Room Quality
8.3
Comments indicate some minor dissatisfaction with room size and amenities but generally acceptable.
Amenities
8.8
Amenities were mentioned positively, with compliments to breakfast and some additional services.
Value for Money
8.8
The hotel is regarded as a good value considering the price.
Food and Beverage
7.8
Some issues with breakfast readiness and hygiene were noted, but a variety of options were available.
Overall Experience
9
Despite some hiccups, guests generally enjoyed their stay due to the staff's efforts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:47

Property Description

Convenient Location
Located in the Ba Dinh district, Gilson Hanoi Hotel is surrounded by must-visit attractions such as Vietnam Fine Arts Museum and Hanoi Temple of Literature.

Comfortable Rooms
The air-conditioned rooms feature modern amenities like free WiFi, a private bathroom, flat-screen TV, and a minibar.

Excellent Services
Enjoy a buffet breakfast and assistance from the friendly staff fluent in English and Vietnamese at the 24-hour front desk.

To experience comfort and convenience in Hanoi, book your stay at Gilson Hanoi Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 124 reviews
Cleanliness: 8.3
Service: 9.8
Location: 8.8
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 9
A
Aaron Rapheal Naidoo • family_with_children • za
10
2026-03-20 • via Nuitee
L
Lourene • couple • au
10
Pros:

Eu fiquei só por uma noite, as instalações sao ótimas e tem um bom custo benefício

Cons:

Nada

2026-03-18 • via Nuitee
J
Jonathan • couple • fr
3
Pros:

Rien

Cons:

Le petit déjeuner la chambre le personnel

2026-03-17 • via Nuitee
K
Kristijonas • family_with_children • lt
10
Pros:

Good quality, comfortable stay, helpful staff

Cons:

Nothing

2026-03-16 • via Nuitee
K
Katrina • solo_traveller • gb
8
2026-03-14 • via Nuitee
E
Eva • extended_group • si
6
Great
2026-03-13 • via Nuitee
V
Vanke78 • family_with_children • ar
9
Pros:

La ubicación, el personal y las comodidades de la habitación

Cons:

El desayuno fue pésimo, para eso no ofrezcan nada. Lugar pequeño, mal atendido y con poca variedad

2026-03-12 • via Nuitee
T
Truong • family_with_children • us
8
2026-03-12 • via Nuitee
B
Balázs • extended_group • hu
8
2026-03-10 • via Nuitee
K
Kim • family_with_children • vn
10
Pros:

Le personnel à la réception est bienveillante et elle reste à l'écoute de sa clientèle pour rendre service.

Cons:

Rien

2026-03-07 • via Nuitee
B
Bruno • couple • fr
9
2026-03-06 • via Nuitee
S
Savannah • couple • nl
8
Nice stay. Very friendly and helpful staff
Pros:

Breakfast very Nice. Staff very friendly and helpful. They made the stay even better. Room had everything you needed, even Netflix.

2026-03-05 • via Nuitee
M
martina • couple • it
10
Ottima esperienza
Pros:

Struttura nuova e molto pulita. Personale disponibile e gentile. Posizione perfetta, lontana dal caos ma pur sempre vicinissima al centro.

2026-03-05 • via Nuitee
M
Mia • couple • gb
10
Pros:

Clean and comfortable room, really enjoyed our stay here. Staff were also very helpful

2026-03-04 • via Nuitee
G
Gaja • couple • si
10
2026-03-04 • via Nuitee
S
Sára Boglárka • solo_traveller • hu
10
2026-03-03 • via Nuitee
Z
ZHENG • family_with_children • cn
5
Pros:

地理位置不错，整体干净

Cons:

给了我七楼的房间，楼上是厨房，整个清早开始到中午就特别吵，根本无法休息。另外房间特别小，只有走路的狭小空间。

2026-03-02 • via Nuitee
S
Stephanie • couple • au
10
2026-03-01 • via Nuitee
T
Thuc • family_with_children • vn
8
Pros:

Vị trí gần lăng bác.
Nhân viên lễ tân và bảo vệ rất nhiệt tình.

Cons:

Đường 1 chiều.
Điều hòa rất bẩn và có nhiều tiếng ồn rất khó chịu. Có phản ánh với lễ tân.

2026-03-01 • via Nuitee
T
Thanh • family_with_children • vn
10
2026-03-01 • via Nuitee