Heaven Suite Hotel

Hotels
8.6 (153 reviews)
Konaklar Mahallesi Gülçin Sokak No:3 , Trabzon , tr

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Cons:
Small rooms
Limited amenities

Categories

Cleanliness
8.43
The location is clean, but some rooms were noted to be small and cramped.
Service
9.4
The staff received several compliments for their helpfulness and cooperation.
Location
9.44
The hotel is conveniently located near the airport and other facilities.
Room Quality
7.39
Rooms are reported to be very small, with issues related to furniture arrangement.
Amenities
8.42
Basic amenities are provided, but some guests mentioned a lack of flexibility and options.
Value for Money
8.88
Perceived value is decent considering the service and location despite room size issues.
Food and Beverage
7.93
Limited food options available post breakfast hours were noted.
Overall Experience
8.9
Mixed feelings with strong service but substantial concerns about room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:07

Property Description

Luxurious Accommodation
Experience comfort and convenience in our air-conditioned rooms with modern amenities, including free WiFi and private bathrooms.

Delicious Breakfast Options
Start your day right with a hearty breakfast offering continental, Asian, and halal options to suit every palate.

Convenient Location
Located just 1 km from Trabzon Airport, our hotel offers easy access to nearby attractions such as Atatürk Pavilion and Sumela Monastery.

Ready to elevate your stay in Trabzon? Book your room at Heaven Suite Hotel now for a memorable experience!

Check-in and check-out hours:

Location

Guest Reviews

8.6
Based on 153 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.44
Room Quality: 7.39
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 7.93
Overall Experience: 8.9
S
sameh • family_with_children • eg
8
قيمه مقابل سعر
Pros:

قربه من المطار وقربه من المطاعم

Cons:

صغر حجم الغرف
تم حجز 2 غرفه معرصاله بشرفه لكن عند التستلام لم يكن متوفر ما تم حجزه

2026-01-19 • via Nuitee
A
AMENA • couple • sa
7
مكان لابأس به
Pros:

قربه من المطار تعاون المؤظف معنا حيث طلبنا ان يطلب لنا عشاء وقام بذلك و حمل لنا الحقائب شكراً لتعاونه

Cons:

ضيق الغرف كانت جداً ضيقه

2025-10-19 • via Nuitee
A
abdullah alhadeed • extended_group • jo
8
2025-09-18 • via Nuitee
M
MARWAN • extended_group • sa
10
2025-09-08 • via Nuitee
R
Raghad • extended_group • sa
10
ممتاز
Pros:

مكان ممتاز جداً والذي يعمل خلوق

Cons:

لاشي

2025-08-26 • via Nuitee
A
Abdullah • extended_group • sa
10
Pros:

الاستقبال والخدمة والموقع والتعامل الطيب

2025-08-25 • via Nuitee
A
Algohani • family_with_children • sa
7
Good stay
Pros:

The staff was outstanding with help and guidance. The Location is great and near all facilities

Cons:

No specific parking
No place for the big luggage and you will use the stairs, The staff are helping in this but it's mandatory for more flexibility

2025-08-24 • via Nuitee
S
SHAHAD • family_with_children • sa
5
جيد لا بأس به
Pros:

الموقع قريب من المطار ونظيف

Cons:

حجزنا غرفة عائلية ديلوكس فيها بلكونه واعطونا الغرفة بدون بلكونه وكلمناهم للتغيير وقالو من باجر وبعدها قالو العصر ولم يستجيبون للتغيير
ولا يوجد مواقف للسيارات

2025-08-23 • via Nuitee
M
Mohammed • family_with_children • sa
5
2025-08-23 • via Nuitee
D
Djeridi • family_with_children • fr
8
Un bon hôtel, surtout quand on souhaite être près de l’aéroport
Pros:

L’hôtel se situe à deux minutes en voiture de l’aéroport de Trabzon et dans les suites familiales, il y a deux salles de bain pour quatre personnes ce qui est très confortable

Cons:

Les chambres sont assez petites.

2025-08-22 • via Nuitee
A
Abdulrahman • extended_group • sa
10
2025-08-21 • via Nuitee
H
Hajir • family_with_children • au
8
2025-08-18 • via Nuitee
A
ABDULRAHMAN • family_with_children • sa
10
2025-08-18 • via Nuitee
S
SAMI • family_with_children • sa
10
2025-08-15 • via Nuitee
خالد • couple • sa
5
Pros:

موظفين الاستقبال رائعين جدا وخدومين

Cons:

استغرب من تصنيف الفندق ب اربع نجوم !!!!!!!
اقمت فيه ثلاثه ايام
الغرفه كانت سويت .غرفة نوم وجلسه
المكان صغير جداً
غرفة النوم والجلسة ودورة المياه كلها ضيقه
السرير ماعندك كومدينه تحط أغراضك عليها انا سحبت كرسي التسريحه عشان احط جوالي عليها
شطاف الحمام بدون راس
فيش الكهرباء تطلع الشاحن يطلع معك الفيش من الجدار
بالنسبه لخدمات الغرف مافيه شي يعني صفر
تخيل بعد الساعه 10 صباحا لا يوجد حتى شاي أو قهوه
الإستقبال تحت تنزل له بدرج ولا يوجد مصعد
موظفين الإستقبال يطلعون بأنفسهم يشيلون معك الشناط
بصراحه وبدون تحيز انا اشوف الحسنات الوحيده لهذا الفندق
الموقع
يوجد مواقف حوله وعند الحديقه الي جنبه
حسين
طه
اسامه
موظفين الإستقبال أكثر من رائعين لكن ما بيديهم شيء

2025-08-13 • via Nuitee
B
Bashar • family with young children • om
9
Superb
2025-07-20 • via Nuitee
E
Ebrahim • family with young children • at
8
Very good
2025-06-20 • via Nuitee
A
Ahmad • family with young children • ae
9
Superb
2025-06-17 • via Nuitee
H
Houd • family with young children • om
10
It was a memorable stay filled with warmth, comfort, and great hospitality.
Pros:

Very clean and I would really thanks the recaption guy ( Hussain ) for his lovely behavior and welcome

Cons:

Nothing

2025-06-16 • via Nuitee
T
Taha • family with young children • iq
10
Exceptional
2025-06-13 • via Nuitee