Residence Le Carat

Hotels
7.1 (14 reviews)
Opposé a la salle des fêtes d'Akwa, Douala , Douala , cm

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Central location
Kind and helpful staff
Cons:
Presence of bugs
Poor room quality and conditions

Categories

Cleanliness
5.34
Presence of small bugs in the apartment.
Service
8.31
The young lady at the reception was very kind and helpful.
Location
8.35
Central location.
Room Quality
4.3
Low-grade building quality, minimal comfort, and poorly designed bathrooms.
Amenities
8.33
Standard quality for this hotel tier.
Value for Money
7.29
Standard quality for this hotel tier.
Food and Beverage
7.44
Standard quality for this hotel tier.
Overall Experience
7.41
Average of various experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:52

Property Description

Luxurious Accommodation with Spectacular City Views

Modern Amenities for Your Comfort
Indulge in a fully equipped kitchen, safety deposit box, flat-screen TV, and more in every unit. Enjoy the convenience of a private bathroom with complimentary toiletries and relax in the spacious seating area with a sofa.

Exquisite Dining Experience
Savor delectable African cuisine at our family-friendly restaurant, offering a delightful selection of dinner options, cocktails, and high tea.

Convenient Location with Exceptional Service
Located near major attractions like Akwa Stadium and Bonanjo Park, Residence Le Carat provides a 24-hour front desk, private parking, and free WiFi for a seamless stay. Book now for an unforgettable experience in Douala.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 14 reviews
Cleanliness: 5.34
Service: 8.31
Location: 8.35
Room Quality: 4.3
Amenities: 8.33
Value for Money: 7.29
Food and Beverage: 7.44
Overall Experience: 7.41
J
Jean Paul family_with_children fr
8
Pros:

Emplacement idéal pour les RDV d'affaires dans la ville de Douala.
Parking privé gratuit et sécurisé

2026-02-12 via Nuitee
G
Godfred Awa Eddy extended_group ci
3
Very uncomfortable conditions of stay with the wifi hardly even working.
Pros:

The quality of the building is low grade, minimal comfort, badly designed bathrooms that are tiny with the sink just hanging over the toilet and a very leaky untidy and smelly showers in both tools. The pillows on the beds are too hard and the sitting room is about the best place in the whole apartment. The Young Lady at the réception was very kind and person able, though.

Cons:

Toilettes and shower conditions along with the very noisy airconditioner vent right in the corridor just outside the door of the apartments.

2026-01-19 via Nuitee
A
Agnès Raïssa Teddy family_with_children cm
7
2026-01-19 via Nuitee
B
Bikoali family_with_children td
3
Disappointed
Pros:

Food is available and value for money is a plus. However I ordered some drinks and a bottle i received wasn't sealed and the concierge disregarded my feedback.

Cons:

My booking request on booking.com wasn't taken into consideration. The staff told they couldn't find it asking me to wait. Didn't consider the confirmation I got for the late check out. "THEY DIDN'T KNOW WHO I TALKED TO ON BOOKING.COM.
So I was obliged to check out hours before my flight.
Housekeeper entering in my appartement while I'm showering because the door can't be locked meanwhile i already informed I wasn't ready to let them in.
There's no hanging board to avoid such inconvenience of unwanted entrance.

My apartment was locked by the concierge because I was not briefed on a mandatory caution that isn't mentioned on Booking.com .
I wasn't allowed to entered the apartment until I paid for the caution.
This must be stated clearly on the plateform not once the luggage are already in the apartment for over 24h.
No extension cable in the apartment i had to carry the microwave to plug it.
No towel in my apartment and I am informed I should have had it when I'm checked out.
Staff not listening and interrupting client when you talk. That's not well mannered.

2025-12-21 via Nuitee
L
LouisMk solo_traveller fr
8
Pros:

La localisation centrale, le personnel à l'écoute, le confort des appartements.

Cons:

Présence de petites bestioles dans l'appartement.

2025-11-02 via Nuitee
A
Armand Fridolain extended_group cm
8
Good
Pros:

Ease of access, and booking.

Cons:

Caution that is not fast expediated to cash back.

2025-08-13 via Nuitee
S
Sylvain young couple cm
8
Very good
2025-02-13 via Nuitee
A
Armand young couple cm
8
Very good
Pros:

Tidiness and Access

Cons:

Noise from heater drainage in Bedroom toilet
Smell from syphon in toilet

2025-01-24 via Nuitee
A
Albert family with young children ua
8
Very good
2023-10-12 via Nuitee
D
Doriane review category business travellers cm
8
Very good
Cons:

Caution remboursable

2023-08-21 via Nuitee
I
Israël family with young children cm
1
confortable and pleasant
Pros:

I can say that it was clean and well operational.

Cons:

They had new chairs they had just bought and unfortunately for me I was the to be the first person to test their capacity on receiving human guests. So While my sister was taking pictures of me as we where going for a wedding ceremony, sitting on one of these chairs of infortune one it’s iron leg happened to get bent.So I was forced to get my caution fee retained so this worried me a lot. One of the employees really made me feel bad the way he misinterpreted what I told him to his hierarchy. A very wicked person

2023-07-02 via Nuitee
G
Goni review category business travellers cf
6
Pleasant
2023-06-02 via Nuitee
E
Emmanuel solo traveller us
10
Exceptional
2023-05-11 via Nuitee
E
Emmanuel solo traveller us
9
Superb
2023-01-19 via Nuitee
E
Emmanuel solo traveller us
9
Superb
2023-01-19 via Nuitee