Hotel Casa Poblana

Hotels
9.1 (84 reviews)
Street: Avenida 1 entre 6 y 8, Magisterial, 77933 Bacalar, Q.R Magisterial, Town: Bacalar , Bacalar , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Express check-in/check-out
Private check-in/check-out
Shuttle service (additional charge)
Shared kitchen
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and charming
Cons:
Shared kitchen upkeep
Possibility of hot water shortages when fully booked

Categories

Cleanliness
9.28
The hotel is described as very clean and well-maintained.
Service
9.55
Staff is very friendly and attentive, creating a welcoming atmosphere.
Location
9.29
The hotel is in a quiet area with easy access to local attractions.
Room Quality
8.74
Nice rooms, though some are a bit dated per guest feedback.
Amenities
8.57
Kitchen and free water offered, but facilities can vary.
Value for Money
9.23
Guests feel they received good value given the location and service.
Food and Beverage
8.78
No specific comments on food; standard quality for this hotel tier.
Overall Experience
9.35
Guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:47

Property Description

Charming Oasis in Bacalar

Garden Views and Terrace
Hotel Casa Poblana offers a tranquil escape with its lush garden views and inviting terrace, perfect for relaxing and unwinding after a day of exploration.

Comfortable Rooms with Modern Amenities
Each air-conditioned room at Hotel Casa Poblana boasts a patio, flat-screen TV, and complimentary toiletries, ensuring a comfortable stay for every guest.

Convenient Location for Adventure
Situated in Bacalar, guests can easily explore the area and partake in activities like skiing. For added convenience, the hotel provides a paid airport shuttle service to Chetumal International Airport.

Ready to experience the charm of Hotel Casa Poblana? Book your stay now for a memorable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.1
Based on 84 reviews
Cleanliness: 9.28
Service: 9.55
Location: 9.29
Room Quality: 8.74
Amenities: 8.57
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 9.35
F
Fleckinger couple fr
10
2026-02-09 via Nuitee
X
XOCHITL couple mx
10
Limpio, seguro y acogedor
Pros:

Un hotel pequeño muy lindo, limpio, el personal es muy amable y te hacen sentir como en casa. por supuesto que regresaré, la zona es tranquila y de fácil acceso a la laguna

Cons:

Tiene una cocina compartida la cual como usuarios es importante cuidarla y respetar el reglamento para una buena experiencia.

2026-01-20 via Nuitee
D
Doris solo_traveller at
8
Comfortable small place with kind owners.
Pros:

Air condition, private bathroom, TV in the room. Felt very safe. Very clean. Shower worked great. Drinking water available. Kitchen to cook your own food. Very nice and kind owners. I could leave my bag for a couple of hours. Its located about 25 min walk to the cenote cocalitos (public access to lagoon). Thank you!

Cons:

It was a bit far from the bus stop and the center. Value for money - ok.

2026-01-17 via Nuitee
M
Martina family_with_children de
10
2026-01-08 via Nuitee
P
Patrick family_with_children at
1
2025-12-31 via Nuitee
R
Rook couple nl
9
2025-12-28 via Nuitee
J
Jordan couple us
9
A very welcoming family owned hotel.
Pros:

Very good location, very quiet

Cons:

If the rooms are fully booked, they can run out of hot water.

2025-12-19 via Nuitee
R
Ruben extended_group us
10
Muy placentero.
Pros:

Is located in the heart of Bacalar

Cons:

Very clean and close to downtown Bacalar

2025-12-03 via Nuitee
M
marie france extended_group fr
8
Près du centre
Pros:

La proximité du centre

Cons:

C’est assez ancien donc pas au standard habituel ( pas de lit King size, pas de streaming) mais suffisant pour 1 nuit ou 2. Attention on vous demandera probablement de payer en cash

2025-11-20 via Nuitee
N
Nuno couple pt
10
2025-11-16 via Nuitee
D
Davide family_with_children it
8
2025-09-17 via Nuitee
F
FRANCK family_with_children fr
10
Pros:

Ce petit hôtel à beaucoup de charme dans ce jardin fleuri pas très loin du centre du village et de la plage publique. Les hôtes sont attentifs et les chambres agréables

2025-09-07 via Nuitee
E
Edina family_with_children ch
9
Pros:

Wir haben eine Woche im Hotel Casa Poblana verbracht und es hat uns sehr gefallen. Unsere Zimmer waren im ersten Stock und man konnte sogar ein wenig die Lagune sehen. Es war toll, dass wir die Küche benutzen konnten. Es war alles sehr sauber und die Besitzerin und der Besitzer waren sehr freundlich und hilfsbereit. Ganz in der Nähe (5 Minuten zu Fuss) ist das diving centre, wo auch Yoga angeboten wird.

Cons:

Es ist ein wenig weiter weg vom Zentrum, trotzdem zu Fuss machbar.

2025-08-19 via Nuitee
E
Edward couple bz
10
2025-08-01 via Nuitee
C
Catharina couple at
10
Wunderbar
Pros:

Die Gastgeberin bietet keinen Self-Check-in, hat dafür aber bis halb 1 morgens auf uns gewartet. Sie hat sich generell ganz lieb um uns gekümmert. Es gibt eine Küche und Gratis-Wasser. Die Zimmer sind außergewöhnlich sauber und die Terrasse lädt zum Verweilen ein.

Cons:

Mehrere Stufen, aber darüber hat uns die Gastgeberin extra informiert und mir auch Fotos gezeigt, damit ich entscheiden kann, ob es trotzdem klappt.

2025-07-22 via Nuitee
P
Pavel young couple be
2
Very poor
Pros:

The location

Cons:

The owner is very unfriendly and acts as if he is doing you a favour by allowing you to pay for a stay.
The cardboard walls are also very entertaining, you don’t even need a tv because you can listen in to what the neighbours are watching.
Lastly, no English, which is fine, during our stay in Mexico we had plenty of hosts who didn’t speak but we could communicate via google translate, gestures, anything, and this guy just didn’t care to bother. Very unpleasant experience unfortunately :(

2025-05-21 via Nuitee
M
Marco family with young children it
9
Superb
2025-03-28 via Nuitee
M
Maksym solo traveller ca
8
A place to spend a few nights. The information matches the description.
Pros:

It is a clean and reasonable place to stay not so far from the city center.
Everything corresponds to the description and expectations.

2025-03-20 via Nuitee
M
Maja young couple de
10
Exceptional
Pros:

We loved our stay there. The apartments on the top have a terrace from which you can see the lagoon. Our room was very spacious and clean. The kitchen was big and had everything we needed. Free water was provided. The hosts were super nice and welcoming. We also loved spending time with their pets (one dog and one cat). Would recommend staying there.

2025-02-21 via Nuitee
M
Maja young couple de
10
Exceptional
Pros:

The place is lovely. The rooms on the top floor have a terrace from where you can see the lagoon. The kitchen has everything you need and free water was provided. The hosts are super nice and welcoming. We loved hanging out with their animals as well (one dog and a cat). We can really recommend this house.

2025-02-21 via Nuitee