Hotel de Universal

Hotels
8 (15 reviews)
Thamel Marg , Kathmandu , np

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Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent service
Comfortable beds
Delicious food
Stunning rooftop views
Cons:
Limited parking
Expensive breakfast
No spa services
Mixed reviews on cleanliness

Categories

Cleanliness
5.8
Mixed feedback regarding cleanliness, with some guests mentioning cleanliness issues.
Service
8.7
Service was highly praised by guests for being friendly and efficient.
Location
9
The hotel's location received excellent feedback for its proximity to key areas and markets.
Room Quality
8.6
Rooms were described as comfortable and well-equipped by most guests.
Amenities
7.2
Mixed reviews on amenities, with some guests appreciating the facilities while others mentioned shortcomings such as limited parking and no spa services.
Value for Money
7.5
Opinions varied on the value for money, with some guests finding it reasonable given the service and location, while others felt it was on the higher side for the offerings.
Food and Beverage
8.3
Guests generally enjoyed the food and beverage services, highlighting the delicious food and friendly staff.
Overall Experience
8.9
Most guests had a positive overall experience, praising the service, location, and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-26 21:15

Property Description

Convenient Location
Hotel de Universal, located in Kathmandu, offers a prime spot near major attractions like Hanuman Dhoka and Kathmandu Durbar Square, ensuring a memorable stay full of exploration.

Modern Amenities
Experience comfort in every room with flat-screen TVs, free WiFi, and private bathrooms with showers. Some rooms even feature balconies for a touch of luxury during your stay.

Exceptional Services
Enjoy the convenience of room service, a 24-hour front desk, and tour arrangements, making your visit to Kathmandu stress-free and truly enjoyable.

Experience the best of Kathmandu at Hotel de Universal. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 15 reviews
Cleanliness: 5.8
Service: 8.7
Location: 9
Room Quality: 8.6
Amenities: 7.2
Value for Money: 7.5
Food and Beverage: 8.3
Overall Experience: 8.9
Y
Yogev • solo traveller • np
1
Worst hotel I've been in
Cons:

I've been traveling for almost 3 months now, and I can say without a doubt that this was the worst place I've stayed in so far!
The staff were rude, the room was full of cockroaches, the restaurant didn't serve half the menu, and the opening hours were wrong.
My fan didn't work, and I've waited 2 days to get it replaced.
When I sat at the restaurant, they served me water that I didn't order, so I thought it was complimentary, and they've charged me for it at the end..

2025-04-26 • via Nuitee
A
Abdul • family with young children • au
7
Value for money and very good location and friendly staff
Pros:

Location was good, very close to Thamel and many other main market

Cons:

cleanliness could have been better with room amenities filled, but staff were quick to bring when asked

2025-04-10 • via Nuitee
H
Harjinder • young couple • ca
10
Exceptional
Pros:

Very nice hotel in Thamel.Good staff and location.Excellent!

2025-03-27 • via Nuitee
B
Bj • young couple • np
7
Good
2025-02-26 • via Nuitee
S
Suresh • solo traveller • np
10
Best stay at hotel de universal
Pros:

Top notch service. Friendly staff delicious food very comfy beds

2024-12-30 • via Nuitee
S
Sanam • solo traveller • np
10
Great stay with excellent service, clean rooms, and a perfect location. Highly recommended
Pros:

had a wonderful experience staying at this hotel! The room was clean, comfortable, and well-equipped with everything I needed. The staff were friendly, welcoming, and always ready to assist. The location was perfect, close to major attractions. I was pleasantly surprised by the affordable price given the high level of service and quality. Highly recommend for anyone looking for great value and a stress-free stay!

2024-12-29 • via Nuitee
N
Nisan • solo traveller • np
10
Delicious food, clean rooms, stunning rooftop views, excellent service, and outstanding hospitality—
Pros:

I had an absolutely delightful stay! The food was incredibly comfortable and delicious, leaving me craving more. The rooms were spotless and well-maintained, ensuring a relaxing environment. The rooftop restaurant offered breathtaking views, making every meal an experience to remember. The service was fantastic, and the hospitality was top-notch, going above and beyond to ensure my comfort. This place far exceeded my expectations.

2024-12-28 • via Nuitee
K
Karki • solo traveller • np
10
I recently stayed at Hotel de universal. It was amazing. Very comfortable and friendly staffs
Pros:

Comfort and value for money
Delicious foods
Awesome view of Kathmandu from rooftop

2024-12-25 • via Nuitee
L
Laxman • review category business travellers • np
10
Breakfast was excellent , and the location near Thamel was very convenient.
Pros:

breakfast was excellent, with plenty of options to suit different tastes. The location at Thamel was perfect it was close to all the main attractions, restaurants, and shops, making it very convenient for exploring thamel and Basantapur.

2024-12-09 • via Nuitee
A
Adarsha • review category business travellers • np
10
friendly staffs, best rooftop restaurant and bakery cafe, outstanding service, perfect location
Pros:

I had a wonderful stay at Hotel de Universal! The staff was exceptionally friendly and helpful, making me feel right at home. The rooftop view was breathtaking and a great spot to relax. I also loved the convenience of having the hotel’s own restaurant and bakery café, which served delicious food and coffee. The location in the heart of Thamel was perfect, with everything within walking distance. Highly recommend this hotel for anyone visiting the area!

2024-12-03 • via Nuitee
Z
Ziauddin • solo traveller • in
7
Good
2024-10-01 • via Nuitee
M
Mandip • young couple • np
9
Superb
2024-06-01 • via Nuitee
I
Imtiaz • review category business travellers • np
5
Passable
2024-01-24 • via Nuitee
K
Ky • solo traveller • vn
8
The hotel is right in the center of kathmandu, the staff is friendly
2024-01-01 • via Nuitee
M
Maheshkumar • review category business travellers • in
6
Pleasant
2023-12-26 • via Nuitee