Altstadt Hotel Krone Luzern

Hotels
8.5 (2188 reviews)
Weinmarkt , Luzern , ch

Pets allowed

Facilities

Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Excellent location
Cons:
Issues with cleanliness
Expensive breakfast

Categories

Cleanliness
8
Generally clean but issues with shower curtains mentioned.
Service
9
Staff were consistently praised for being friendly and helpful.
Location
9
Multiple reviews highlight the excellent central location.
Room Quality
8.5
Rooms are described as comfortable and well-maintained.
Amenities
8.5
Amenities like breakfast and valet service are notably mentioned.
Value for Money
8.5
Value is viewed positively with some comments on breakfast pricing.
Food and Beverage
8
Good breakfast but some complaints about its cost and variety.
Overall Experience
8.5
Overall satisfaction with a few minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:38

Property Description

Central Location in Lucerne's Old Town
Altstadt Hotel Krone Luzern is located in the vibrant Weinmarkt Square, offering easy access to the charm of Lucerne's Old Town.

Comfortable Rooms with Modern Amenities
Each room at Hotel Krone features a Delizio coffee maker, a minibar, satellite TV, and a spacious bathroom, ensuring a comfortable stay for every guest.

Convenient Access to Key Attractions
With the KKL Culture and Congress Centre and the main train station just a 7-minute drive away, guests can easily explore the city. Valet parking is also available for added convenience.

Book your stay at Altstadt Hotel Krone Luzern now to experience the perfect blend of comfort and convenience in Lucerne's Old Town.

Important information:

The property is located in a car-free zone. Guests can access the hotel on the day of arrival and departure to drop off and pick up their luggage. Please note that the indicated parking fee applies for valet parking.

Please note that check-in after 23:00 is at Hotel des Balances, which is directly opposite Altstadt Hotel Krone Luzern.

Please note that the property has no rooms adapted for guests with disabilities.

Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations.

When booking 6 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 32 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 2188 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
S
Sergio solo_traveller ch
8
Pros:

The location is great and staff helpful.

Cons:

I have been a few times there and there seems to be a new check in system with some delays (minor).

2026-02-14 via Nuitee
D
Debora solo_traveller it
9
2026-02-10 via Nuitee
V
Viorica solo_traveller ro
8
2026-02-10 via Nuitee
I
Irma Paula solo_traveller br
10
2026-02-08 via Nuitee
A
Andrea family_with_children uy
5
Buena ubicación, colchones muy mejorables
Pros:

Muy buena ubicacion

Cons:

El colchón de la cama estaba mal, la segunda noche tenía ya mucho dolor de espalda, están como vencidos, no dan buen sostén ni confortable

2026-02-08 via Nuitee
L
Lynette solo_traveller au
10
I highly recommend this gorgeous hotel!
Pros:

Brilliant location, cosy, warm, beautiful room and the very friendly, helpful lady on the front desk :)

2026-01-30 via Nuitee
L
Laurent solo_traveller ch
8
2026-01-29 via Nuitee
E
Eric couple ch
10
2026-01-27 via Nuitee
G
Garry couple gb
6
Central location made it easy to frequent local bars and restaurants
Pros:

Location

Cons:

Our room was overlooked by a school building less than 10m away. Kept curtains drawn for the majority of time.

2026-01-27 via Nuitee
W
Wouter couple be
8
2026-01-25 via Nuitee
F
Fabio solo_traveller it
8
2026-01-24 via Nuitee
T
Thuan extended_group au
9
Amazing wonderful
Pros:

Location location location

Cons:

Small lift

2026-01-22 via Nuitee
A
antonio couple ph
8
Pros:

Staff

Cons:

Cobblestone distance from train stn

2026-01-21 via Nuitee
M
Marta extended_group pe
9
muy simpatico
Pros:

lindo hotel linda ubicación

Cons:

desayuno era caro y no muy variado
pedimos 1 noche mas y no había espacio

2026-01-20 via Nuitee
M
michael couple us
7
I'd come back.
Pros:

Staff were super.

Cons:

shower curtain didn't work very effectively.

2026-01-20 via Nuitee
E
Ester family_with_children us
7
Great location. It could use more fans.
Pros:

Janine was GREAT. She was friendly and always checked if we wanted anything.

Cons:

The room was a bit hot. The fan helped but it was not enough. Also, slippers for in room would be great.

2026-01-19 via Nuitee
U
Uwe solo_traveller ch
8
2026-01-19 via Nuitee
D
Dong Ju solo_traveller kr
10
추천하고 싶은 호텔입니다.
Pros:

역에서 도보로 이동 가능하고 구시가지 중심에 있어 카펠교를 비롯한 주요 관광포인트를 방문하기도 매우 편리합니다. 조식은 다양하지는 않지만 퀄리티가 매우 좋습니다. 특히 조식시간이 12시까지 넉넉해서 매우 만족스러웠습니다. 직원들도 매우 적극적이고 친절하구요. 방 사이즈는 작지만 가격을 생각할때 매우 합리적이었다고 생각합니다. 다른 여행객들에게도 추천하고 싶은 숙소입니다.

Cons:

에어컨이 없습니다(대신 선풍기 비치) 한여름에 방문하시는 분들은 참고하셔야할 것 같습니다. (저는 6월초순에 방문해서 매우 쾌적했습니다.)

2026-01-19 via Nuitee
P
PAUL couple us
8
Great
Pros:

Large room, good rate from booking. Com

2026-01-19 via Nuitee
M
marinela extended_group us
5
Everything else was ok
Cons:

No air conditioner it’s was really hot and only one fan did not cut it

2026-01-19 via Nuitee