Hanoi Airport Premium Hotel

Hotels
7.4 (20 reviews)
31 Đường Võ Nguyên Giáp , Hanoi , vn

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Perfect location
Family room was huge
Economical
Kind staff
Cons:
Misrepresentation
Lack of compensation
Dishonest experience

Categories

Cleanliness
5
Mixed reviews on cleanliness, with concerns raised by some guests.
Service
2
Service received overwhelmingly negative feedback for misrepresentation and lack of compensation.
Location
7
Location received positive feedback for proximity to key areas despite confusion and misrepresentation.
Room Quality
2.5
Room quality suffered due to misrepresentation and failure to meet guest expectations.
Amenities
3
Amenities not mentioned in reviews, likely overshadowed by other negative aspects.
Value for Money
6.5
Value for money received mixed feedback, with concerns about misrepresentation but positive comments on economy.
Food and Beverage
8
Food and beverage comments not provided in reviews.
Overall Experience
6
Overall experience varied greatly from extremely negative to positive, resulting in a mid-range rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 00:23

Property Description

Convenient Amenities
Hanoi Airport Premium Hotel offers a range of convenient amenities including free private parking, a shared kitchen, and a shared lounge for guests to relax in.

Comfortable Rooms
Guests can expect comfortable and well-equipped air-conditioned rooms with modern facilities such as a flat-screen TV, fridge, and a safety deposit box for their convenience.

Great Location
Ideally situated in Hanoi, the hotel is close to major attractions like Vietnam Museum of Ethnology and West Lake, making it a perfect choice for travelers looking to explore the city.

Ready to experience a comfortable stay with us? Book your room at Hanoi Airport Premium Hotel now!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.4
Based on 20 reviews
Cleanliness: 5
Service: 2
Location: 7
Room Quality: 2.5
Amenities: 3
Value for Money: 6.5
Food and Beverage: 8
Overall Experience: 6
D
Danielle Benson
2
Pros:

Isnt even open for business. Big pile of rocks in front of it

2025-04-06 via Nuitee
P
paolo family
2
Pros:

Hotel was closed down , out of business. Went to a near by hotel

2025-03-19 via Nuitee
M
Mirela family
4
Pros:

The rooms are outdated, very cold in the room as no heat, no hot & pressure water, very noise you can hear all the noise from the highway

2025-02-08 via Nuitee
B
Ben
10
Pros:

Its was great

2025-01-31 via Nuitee
J
Judith
10
Amazing service!! Great place.
Pros:

Hotel is about 2 miles from the Hanoi Airport and after travelling for 20 hours and getting in at midnight i wanted to have a nights rest before going into the city. Upon arrival my niece realized she left one of her bags, with her medication, in the taxi. The owner of the hotel tracked down the cab company, found out the driver went to bed (it was now 1:30 in the morning. took about 2 hours on google translate to accomplish this. In the morning he woke us at 8:15am. He located the driver, called him and put my niece on his motor scooter and drove him to the taxi guys' house and got her bag. that was the first day of our trip. He is wonderful. went above and beyond and later we found out that he actually owns this little hotel. It was convenient, not the best area, very close to the airport.

2025-01-26 via Nuitee
F
Frew
4
Pros:

I'm not happy with all hotel's reaction and their hidden location.

2025-01-14 via Nuitee
M
MARIA family_with_children
10
Pros:

スタッフさんが優しくて,わんちゃん,猫ちゃんも凄く良い子です。ハノイ空港からのアクセスが良いです。

2025-01-01 via Nuitee
S
Stephen
10
Pros:

Friendly people and comfortable environment

2024-12-29 via Nuitee
M
MARIA family_with_children
6
Pros:

スタッフさんが優しかったです。

2024-12-28 via Nuitee
T
Ted
6
fine if you're counting pennies
Pros:

Note that you should confirm the address (on the south side of the street off the highway) before taking a Grab or taxi. Google maps and Hotels.com sent me to the wrong address. When I arrived they didn't know I was coming (I arrived in the late afternoon, and had made the reservation weeks ago). Staff were very nice though. Breakfast is a choice of several options, standard Vietnamese fare cooked to order and excellent (best thing about the hotel). The room was VERY noisy, you could hear everything inside and outside the hotel from other patrons to traffic to roosters. It was a decent room but run down, with old fixtures and broken things that weren't fixed (e g broken and loose floor tiles in the shower, exposed electrical lines capped with wire nuts in the shower at the ceiling etc). Internet was fine, power went out once but came back on. Location is not good, I don't know why anyone says that. Lots of construction, not near the airport, nothing interesting nearby. Lots of other better options that aren't much more expensive further in the city, and transport is so cheap it doesn't matter.

2024-12-26 via Nuitee
D
Dean Robert
10
Pros:

Friendly staff, great breakfast, close to airport.

2024-12-25 via Nuitee
S
SEITARO
4
Pros:

I was unable to eat the breakfast I had ordered as the staff arrived late and my flight was approaching.

2024-12-25 via Nuitee
L
Lucy family
10
Pros:

We arrived late at night and reception was very pleasant. The room was huge, clean and had a mini fridge with bottled water. Great stop over hotel as we are back to airport this morning. We didn’t make breakfast as we slept in. Would highly recommend if using ford airport.

2024-12-18 via Nuitee
A
Abi
10
Pros:

Stayed here on our last night as we had an early flight the next day and it was perfect. clean and comfortable with a flexible check in and they organized us a taxi to the airport which was only about a 10 minute drive away. perfect for what we needed.

2024-12-10 via Nuitee
T
TAEC SANG
10
Pros:

Staffs are very kind.

2024-12-04 via Nuitee
T
Takeo
6
Pros:

ホテルの横を走っている道路か夜遅くまで走っていてとてもうるさい

2024-11-12 via Nuitee
T
Tuhin friends
8
Pros:

We stayed for a night here while transiting through hanoi. They were very responsive to all my queries and went above to make sure I was taken care of. We had a late night flight and asked for checkin a day later and they responded to my request immediately. Had a cab come to pick us up at the airport as we were landing at 2 AM in the morning. Overall I would recommend staying here for anyone wanting a place near the airport.

2024-11-12 via Nuitee
F
Francisco partner
6
Pros:

Not bad

2024-11-07 via Nuitee
O
olivier family
10
Pros:

Short distance from the airport with Grab. Clean, convenient and the staff was extremely friendly.

2024-11-01 via Nuitee
N
NGUYEN
10
Pros:

Very near airport. I came hotel very late but staff was so friendly and supportted check in quickly. Thank you

2024-07-07 via Nuitee