Hotel Plaza Amalia

Hotels
8.2 (88 reviews)
Av. 1a Nte. Ote. 453, Col, San Marcos , Tuxtla Gutiérrez , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Luggage storage
Private parking
See all facilities

Review Highlights

Pros:
Good location
Attentive service
Affordable pricing
Cons:
Cleanliness issues
Room discomfort
Limited amenities

Categories

Cleanliness
7.59
Several reviews mentioned cleanliness issues, and the overall sentiment indicates a need for better maintenance.
Service
9.06
Positive feedback regarding the attentiveness and helpfulness of the staff.
Location
9.1
Commonly praised as excellent and convenient for visiting the city.
Room Quality
7.05
In general, complaints about room comfort and maintenance were noted, particularly about small beds and odors.
Amenities
8.08
Decent amenities available but could be improved, especially with cable TV functionality.
Value for Money
8.54
Affordability is highlighted as a positive aspect, with many considering it a good deal.
Food and Beverage
8.09
Not much mention of food; hence, standard quality for this hotel tier is assumed.
Overall Experience
8.06
Overall sentiment is positive but with notable concerns that need addressing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:26

Property Description

Convenient Location
Hotel Plaza Amalia is strategically located just a stone's throw away from San Marcos Cathedral and only a short drive to Sumidero Canyon, making it the perfect base for exploring Tuxtla Gutiérrez.

Comfortable Accommodation
Relax in our air-conditioned rooms equipped with modern amenities such as a flat-screen TV, free WiFi, and a private bathroom. The 24-hour front desk is always available to cater to your needs.

Free Parking and Sun Terrace
Enjoy the convenience of complimentary private parking and soak up the sun on our charming sun terrace. Book your stay at Hotel Plaza Amalia for a memorable experience in Tuxtla Gutiérrez.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 88 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.06
H
HUGO ALBERTO • solo_traveller • mx
10
Pros:

Muy buena atención del recepcionista.

2026-06-16 • via Nuitee
C
Chi • solo_traveller • mx
9
2026-06-12 • via Nuitee
G
GERMÁN • solo_traveller • mx
10
Pros:

La ubicación excelente

Cons:

Es difícil controlar la tv, todo lo demás bien

2026-05-28 • via Nuitee
A
Alvarez Gomez • solo_traveller • mx
8
2026-05-27 • via Nuitee
L
lopez mendez • solo_traveller • mx
9
Pros:

Instalaciones cómodas, grandes y limpias

2026-04-30 • via Nuitee
L
lopez mendez • extended_group • mx
8
Pros:

no incluye desayuno, el personal de orienta donde ir

Cons:

le presentación del personal y el lobby no tiene aire acondicionado, demasiado calor, la ropa de limpia y blanca pero ya muy percutida.

2026-04-27 • via Nuitee
S
Sergio • solo_traveller • mx
9
Recomendable.
Pros:

Todo bien. Eol personal muy amable.

Cons:

Todo bien.

2026-04-19 • via Nuitee
M
Manuel • solo_traveller • mx
8
2026-04-15 • via Nuitee
T
thierry • extended_group • be
7
Pros:

Kamers waren in orde

Cons:

Parkeerplaats smal en stond er een auto achtet ons. Personeel een beetje slonzig en spraken moeilijk verstaanbaar Spaans

2026-04-15 • via Nuitee
O
Obregon • family_with_children • mx
10
me encantó
Pros:

me gustó por la cercanía a la plaza central de Tuxtla, ahí cerca puedes encontrar de todo , artesanías, comida y hasta ropa por si se te olvidó algo .

Cons:

NO APLICA

2026-04-07 • via Nuitee
• family_with_children • mx
8
2026-04-07 • via Nuitee
K
karina • family_with_children • mx
8
2026-03-30 • via Nuitee
J
jean luc • family_with_children • fr
6
2026-03-27 • via Nuitee
C
CharlyRomCis • family_with_children • mx
7
DUDARÍA en regresar
Pros:

Ubicación

Cons:

Paredes descuidas, no tienen mantenimiento y da muy mala imagen. La regadera tira muchísima agua en todo el baño.

2026-03-22 • via Nuitee
R
Rodriguez • family_with_children • mx
7
2026-03-22 • via Nuitee
A
Abril De Belen • family_with_children • mx
10
2026-03-02 • via Nuitee
C
Claudia Beatriz • family_with_children • mx
10
2026-02-23 • via Nuitee
C
Córdova • family_with_children • mx
1
Cons:

A la mera hora salieron con que la habitación no estaba disponible

2026-01-30 • via Nuitee
V
VALENCIA • family_with_children • mx
10
Recomendable
Pros:

LA UBICACIÓN, PRECIO Y SERVICIO

Cons:

FALTA COMODIDAD EN LOS COLCHONES

2026-01-26 • via Nuitee
D
David Eduardo • family_with_children • mx
10
Pros:

Todo está excelente, la ubicación, la atención del personal, la limpieza y la comodidad, lo recomiendo

2026-01-19 • via Nuitee