Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Great service
Cons:
Cleanliness issues
Breakfast not provided as expected

Categories

Cleanliness
7.89
There were some cleanliness issues mentioned, such as stains on bed sheets.
Service
9.36
Staff were described positively, providing kind and efficient service.
Location
9.4
The location is highlighted as excellent and very strategic.
Room Quality
8.35
Rooms were reported as comfortable and clean, but not top-tier.
Amenities
7.38
Lacked some basic amenities like toothbrushes and shower caps.
Value for Money
8.84
Good value based on the price paid versus overall experience.
Food and Beverage
7.89
Breakfast service was not as promised which caused disappointment.
Overall Experience
8.86
Overall satisfaction was high despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:53

Property Description

Luxurious Accommodation
Nam Hotel, a 4-star property in Prizren, offers air-conditioned rooms with modern amenities like flat-screen TVs and private bathrooms. Some rooms even feature a balcony with stunning city views.

Convenient Services
Guests can enjoy concierge services, free WiFi, and room service at Nam Hotel. The 24-hour front desk ensures all needs are met promptly, while the shared lounge provides a cozy space to unwind.

Prime Location
Situated just 500 meters from Albanian League of Prizren Museum, Nam Hotel is close to popular attractions like Sinan Pasha Mosque and Kalaja Fortress Prizren. With Pristina International Airport only 80 km away, this hotel is perfect for travelers.

Experience comfort and convenience at Nam Hotel - book your stay now for a memorable trip!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 93 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 7.38
Value for Money: 8.84
Food and Beverage: 7.89
Overall Experience: 8.86
T
tijana extended_group ch
7
Im Herzen von Prizren
Pros:

Die Unterkunft war mitten in der Stadt und das personal war sehr herzlich und zuvorkommend.

Cons:

Das Hotel ist sehr neu es hat noch pasr verbesserungs möglichkeiten. Die duschen waren nicht dicht das wasser ist untern ausgelaufen. Die spiegel im badezimmer könnten besser beleutet sein vorallem für uns frauen wen wir uns ready machen. Ansonsten war es super

2026-06-08 via Nuitee
R
Rebekka family_with_children ch
7
Excellent location, very clean, and the staff were great, depending on who was working at the time.
Pros:

The hotel is located right in the city center and parking is available. The room was clean, and the staff were very friendly, depending on who was on duty.

Cons:

Unfortunately, our room was only cleaned when we specifically requested it. We also had to leave our key at the reception, and it seemed that anyone could enter and leave the building without restriction.

2026-06-08 via Nuitee
H
Hakkı couple tr
10
Mükemmel tekrar gitsek aynı yerde kalırız
Pros:

Temiz de bakımlıydı resepsiyon çok ilgiliydi konumu süper teşekkür ediyoruz

Cons:

Beğenmediğimiz bir şey yok

2026-06-07 via Nuitee
R
Roberto solo_traveller co
9
Excelente hotel.
Pros:

Excelente ubicación. Habitación muy confortable.

Cons:

No hicieron aseo a la habitación.

2026-06-06 via Nuitee
S
Stefan solo_traveller nl
8
Pros:

Staff was super friendly ans helpful. We loved the view on the square from the superior double room. The bed was super comfortable.

Cons:

Breakfast was at another hotel and quite average. The water pressure of the showet wasn't great.

2026-05-27 via Nuitee
S
Saad couple sa
1
سيئ للغاية
Pros:

موظفة واحده فقط خدومه

Cons:

‏My experience at this hotel was extremely disappointing and unacceptable.

‏There was a serious violation of my privacy when hotel staff entered my room without knocking or permission while I was inside resting. This is a fundamental breach of safety and should never happen under any circumstances.

‏Additionally, the air conditioning was not working properly throughout my entire stay. Despite being promised that the issue would be resolved, no effective action was taken, and I was left in an uncomfortable room.

‏What made the situation worse was the lack of basic safety measures such as an internal lock or safety chain, which made me feel unsafe inside the room.

‏Furthermore, the condition of the room amenities was poor. Basic items such as bath towels were worn out, rough, and clearly overused from excessive washing, which reflects a low standard of maintenance.

‏The explanations provided by the hotel were inconsistent and unconvincing, which reflects poor management and lack of professionalism.

‏Considering the amount paid, the service and overall experience were far below acceptable standards.

‏I would not recommend this hotel to anyone, and I strongly advise the management to take immediate action to address these serious issues.

تجربتي في هذا الفندق كانت مخيبة جدًا للآمال وغير مقبولة.

حدث انتهاك خطير لخصوصيتي عندما قام موظفو الفندق بالدخول إلى غرفتي دون طرق الباب أو الحصول على إذن، بينما كنت متواجدًا بداخلها. وهذا يُعد خرقًا أساسيًا للأمان ولا يجب أن يحدث تحت أي ظرف.

بالإضافة إلى ذلك، لم يكن التكييف يعمل بشكل صحيح طوال فترة إقامتي. وعلى الرغم من وعودهم بحل المشكلة، لم يتم اتخاذ أي إجراء فعّال، وبقيت في غرفة غير مريحة.

وما زاد الأمر سوءًا هو عدم وجود وسائل أمان أساسية مثل القفل الداخلي أو السلسلة، مما جعلني أشعر بعدم الأمان داخل الغرفة.

علاوة على ذلك، كانت حالة مستلزمات الغرفة سيئة. حيث إن بعض الأدوات الأساسية مثل مناشف الاستحمام كانت مستهلكة وخشنة بشكل واضح نتيجة كثرة الغسيل والاستخدام، مما يعكس ضعف مستوى العناية والصيانة.

2026-04-09 via Nuitee
N
Nur Cansu couple tr
10
2026-04-03 via Nuitee
M
Musab family_with_children tr
9
2026-03-22 via Nuitee
A
antuana family_with_children al
10
2026-03-03 via Nuitee
S
Senad couple gb
10
2026-02-12 via Nuitee
M
MARINA couple gr
10
2026-02-12 via Nuitee
F
Feriada family_with_children al
10
2026-02-11 via Nuitee
P
Pablo couple es
8
Muy correcto
Pros:

Ubicación
Confort
Precio

Cons:

No hay personal disponible, la recepción siempre está vacía

2026-02-10 via Nuitee
H
Hanan family_with_children sa
8
2026-01-19 via Nuitee
V
Vijosa solo_traveller xk
10
My stay was wonderful, everything was perfect and I look forward to coming back
Pros:

The hotel exceeded all my expectations. everything was spotless, quiet and very comfortable. What I liked most was the warm atmosphere, the attention to detail and the kindness of the staff, which made me feel truly welcome.

2026-01-19 via Nuitee
C
Casey solo_traveller us
10
2026-01-16 via Nuitee
C
Christina family_with_children de
10
Pros:

Super freundliches und hilfsbereites Personal, das Hotel befindet sich mitten in der Altstadt von prizren. Zimmer sehr sauber und modern. Immer wieder gerne

2026-01-04 via Nuitee
E
erald couple al
4
2026-01-03 via Nuitee
G
Gjuljan family_with_children al
6
2025-12-13 via Nuitee
E
Ervisa family_with_children al
10
2025-12-08 via Nuitee