The Postmark Hotel

Hotels
8.5 (229 reviews)
180 Main St S , Newmarket , ca

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Parking issues
Confusing lighting system

Categories

Cleanliness
8.21
Rooms are clean and welcoming.
Service
9.18
The staff were very friendly and responsive.
Location
8.72
Great location with easy access to restaurants and coffee shops.
Room Quality
8.17
The rooms are spacious and have character, but improvements needed in lighting.
Amenities
8.7
The amenities provided are satisfactory, though some items were confusing.
Value for Money
8.66
Generally good value, though parking fees were unexpected.
Food and Beverage
7.71
Food quality is great, but service at the rooftop bar needs improvement.
Overall Experience
8.68
Had a wonderful stay overall with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:24

Property Description

Luxurious Accommodation
Experience comfort and style in our well-appointed rooms with modern amenities and elegant decor. Enjoy the convenience of room service and 24-hour front desk assistance for a seamless stay.

Exciting Facilities
Stay energized at our fitness centre, unwind at the terrace, and savor delicious meals at our on-site restaurant. End your day with a refreshing drink at the bar, perfect for socializing or relaxation.

Convenient Location
Explore nearby attractions like Canada's Wonderland and Vaughan Mills Shopping Centre during your stay at The Postmark Hotel. With easy access to key destinations, your adventure awaits at our doorstep.

To book your stay at The Postmark Hotel and indulge in luxury and convenience, contact us today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 229 reviews
Cleanliness: 8.21
Service: 9.18
Location: 8.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 8.68
B
Barb solo_traveller ca
9
I enjoyed my stay and would recommend the Postmark.
Pros:

The Postmark is in an unbeatable location on Main Street--an easy walk to numerous restaurants, shops, and walking trails. The historical touches add charm. I enjoyed visiting the lobby restaurant for breakfast and happy hour.

Cons:

The only negative, for me, was the noisy door between the elevators and the hallway to the guest rooms. It was clearly audible opening and closing.

2026-08-19 via Nuitee
D
Diane solo_traveller us
8
I would stay again.
Pros:

Liked the location and the rooftop bar. Very friendly staff upon check in.

Cons:

Did not have breakfast at hotel. I WAS in search of coffee early but was told it was not available til 7 (i tried the coffeemaker in the room, but filter broke and i had a cup of grounds-which sent me in search of lobby coffee)

2026-08-18 via Nuitee
P
Patrick solo_traveller us
8
2026-08-14 via Nuitee
P
pam solo_traveller ca
10
Felt like home for the week just what i needed while I was in town
Pros:

I had forget my husband's credit card for the booking but they worked with me to make sure I got my room still as I had just travel 2 hours to get here. Front of house was amazing. Thank you

2026-08-13 via Nuitee
P
Peter couple ca
7
2026-08-13 via Nuitee
L
Lesley couple ca
9
A nice surprise to find such a boutique hotel in Newmarket
Pros:

Great location,beautiful interiors and helpful staff. The bed was extremely comfortable

2026-08-10 via Nuitee
L
Ludvik solo_traveller de
7
2026-08-09 via Nuitee
R
Raephiel H solo_traveller ca
9
Good location quit area, local dining
Pros:

Located in centre of Old New Market

2026-08-09 via Nuitee
D
Don couple ca
2
Other than a beautiful lobby and a nice rooftop restaurant absolutely everything else was awful.
Cons:

I could make a list a mile long of a the things that make this place an utter disappointment, but it's simply not worth the time it would take. Other than a beautiful lobby and a nice rooftop restaurant absolutely everything else was awful. We arrived at 4pm and left around 8pm the same evening. We didn't even want to attempt sleeping at this establishment.

2026-08-04 via Nuitee
D
David family_with_children de
7
2026-08-03 via Nuitee
R
Rishad solo_traveller ca
4
Unapproved Room Downgrade, Poor Management, and Privacy Issues
Pros:

Location is great, staffs were friendly

Cons:

I booked this hotel specifically for a room with a terrace. In my booking, I also left a special request for a bathmat and an upper floor if possible.
​Upon arrival, I was placed in a room without a terrace but charged the original rate. The receptionist claimed this was to accommodate my upper-floor request. Ironically, they ignored the simple bathmat request but used the floor preference as an excuse to cancel my guaranteed terrace. A paid amenity should never be swapped for a conditional request without calling the guest first.
​The manager was unavailable to resolve the issue, so I requested a call the next morning. They never reached out. The receptionist offered a $50 CAD gift card, which did not make up for the unapproved downgrade or the lack of communication.
​To make matters worse, room service knocked and opened my door despite a clearly displayed 'Do Not Disturb' sign. Between the unapproved room downgrade, absent management, and the privacy breach, this was a highly unprofessional and unacceptable stay.

2026-07-25 via Nuitee
H
Hannah couple gb
9
Pros:

The staff were incredible! We were staying for a wedding at the end of a trip and they went above and beyond to help us with all our small and strange requests.

2026-07-21 via Nuitee
A
Angela solo_traveller us
5
2026-07-13 via Nuitee
D
David solo_traveller ca
9
Excellent, good value for money
2026-07-08 via Nuitee
R
Richard extended_group hu
9
Pros:

Great rooms size. Excellent Staff!

Cons:

-

2026-06-29 via Nuitee
A
Arjan couple nl
8
2026-06-29 via Nuitee
T
Tina couple ca
4
Beautiful property, clean, comfortable beds, amazing staff, well located. Bring earplugs.
Pros:

The property was very well located, it was clean, and the elevators were very efficient.

Cons:

You could hear EVERYTHING from other rooms, and the hallway. The elevator area was segregated from the room area by a door. This made it very awkward to juggle luggage and try to keep the door open, while you manoeuvred through.

2026-06-22 via Nuitee
V
vivian couple ca
10
2026-06-19 via Nuitee
L
Leon couple ca
8
2026-06-18 via Nuitee
J
Jayden couple ca
8
2026-06-15 via Nuitee