SpringHill Suites by Marriott Houston Baytown

Hotels
•
SpringHill Suites
9 (451 reviews)
5169 Interstate 10 East , Baytown , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Good breakfast offerings
Cons:
Minor wear and tear
Pool chlorine levels
Could improve mattress firmness

Categories

Cleanliness
8.39
Most reviews highlight cleanliness, although some mention minor wear and tear.
Service
9.36
The staff received positive comments for being friendly and helpful.
Location
9.4
Conveniently located, allowing easy access to the highway and local attractions.
Room Quality
8.85
Rooms are generally described as beautiful and comfortable, but some found beds too soft.
Amenities
8.88
Indoor pool and breakfast items mentioned positively, though there were some complaints about pool cleanliness.
Value for Money
9.34
Generally regarded as a good investment for the quality of stay.
Food and Beverage
8.39
Breakfast was positively noted, though some felt rushed.
Overall Experience
9.36
Many guests had great stays and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:19

Property Description

Modern Amenities and Comfort
The air-conditioned studios at SpringHill Suites Houston Baytown offer free Wi-Fi, flat-screen TVs, and modern bathrooms with hairdryers for your comfort and convenience.

Convenient Facilities
Enjoy free parking, a 24-hour reception desk, and daily housekeeping services including laundry and dry cleaning. Our staff is always available to assist you and ensure a hassle-free stay.

Ideal Location for Exploring
Located near popular attractions like the San Jacinto Shopping Center, San Jacinto Methodist Hospital, and Goose Creek Country Club, our hotel is the perfect base for your Baytown adventures. Book now for a memorable stay at SpringHill Suites Houston Baytown.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 451 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
A
Amanda • family_with_children • us
10
Pros:

nice room and great breakfast

Cons:

one of our sink handles was broken and it seemed like the AC would never cool down,

2026-07-22 • via Nuitee
B
Brent • solo_traveller • nz
10
Comfortable convenient stay
Pros:

Friendly staff. Awesome breakfast. Great room.
11am check out.

2026-07-22 • via Nuitee
D
Derrick • solo_traveller • us
10
2026-07-10 • via Nuitee
E
Eddye • couple • us
8
Pros:

Left before breakfast.

Cons:

The bed was not firm enough & the floodlight outside our
window was so bright,we could not adjust the curtains to keep
the light out. Didn't sleep very well with the light in the room.

2026-07-01 • via Nuitee
S
Sardar • family_with_children • us
3
Not at all recommended. Very rude staff
Pros:

Only the breakfast was good

Cons:

We stayed here as a family of five and unfortunately had a very disappointing experience.

We booked a room with two queen beds and a trundle sofa for five guests. Our first room (220) had serious maintenance issues. The cold water tap only produced extremely hot, almost boiling water, the bathroom sink stopper was broken, and the basin would not drain.

We informed the front desk before leaving for Galveston. We were told that a note would be left for the next staff member and that our room would be changed when we returned. However, when we came back around midnight, the front desk staff was rude and took a long time to arrange another room. We expected everything to have been prepared in advance so we could simply move our belongings.

The second room (320) was unacceptable because it still had maintenance equipment inside. We were then moved to room 213, where the toilet flush was not working. After moving all of our luggage again, we had to switch to a fourth room (205). Although the flush worked there, it still wasn't functioning properly.

To make matters worse, despite booking for five people, the room only had bedding for four. When I called the front desk, I was told to come downstairs to collect the extra bedding myself. Instead of providing a proper comforter or blanket, I was handed a thin sheet. When I politely requested a thicker blanket, I was told, "This is all we have."

There were plenty of empty rooms, including the rooms we had just vacated, which had extra quilts, but there was no effort to help us. The lack of customer service, poor attitude, and repeated room changes made what should have been a relaxing stay extremely stressful, especially while traveling with small children.

I understand that maintenance issues can happen, but the way they were handled was disappointing. We spent our night moving between four different rooms instead of resting.

2026-06-29 • via Nuitee
D
Daniel • extended_group • us
9
2026-06-28 • via Nuitee
G
Gladys • family_with_children • us
10
I will definitely be booking again.
Pros:

Very clean and modern.

Cons:

Took a while for the room to cool down and for a room that sleeps 6 I would have loved an extra bathroom

2026-06-20 • via Nuitee
B
Brad • extended_group • us
9
2026-06-19 • via Nuitee
S
Sandra • solo_traveller • us
10
Pros:

Everything was wonderful!! Except the pool water was cloudy.

2026-06-15 • via Nuitee
D
Darlene • family_with_children • us
7
Not happy
Pros:

Was decently clean, breakfast was ok

Cons:

Was charged for incidentals and still hasn't been taken off and then another 40 dollars the day I left. No reason for it and plan if its not removed I'll seek a lawyer

2026-06-14 • via Nuitee
P
Paulino • solo_traveller • us
1
Pros:

There is false advertisement online it's says there is a jacuzzi but there was none on the property. The pool was filthy and merkey dark color the fountain did not work. The toilet in the room was broken. And house keeping never came and our sheets where dirty. They also said the restaurant and bar was open on weekends and it was closed.

2026-06-10 • via Nuitee
A
Alyssia • couple • us
10
2026-06-08 • via Nuitee
B
brown • couple • us
10
Pros:

Location, indoor pool

2026-05-28 • via Nuitee
A
Amanda • family_with_children • us
10
I Loved Everything about my stay No problem
Pros:

Very nice and Clean

Cons:

Everything

2026-05-25 • via Nuitee
S
Spell • family_with_children • us
10
Pros:

Breakfast was delicious and so were the options.

Cons:

Wish there would have been a hook or two in the bathrooms for hanging wet items.

2026-05-20 • via Nuitee
K
Kayla • family_with_children • us
10
2026-05-18 • via Nuitee
M
Mrseljuri • family_with_children • us
10
Pros:

Hotel was clean, staff was friendly, pool worked. Breakfast was pretty good. Overall we had a great trip and would stay again.

Cons:

N/A

2026-05-12 • via Nuitee
P
PERALES • solo_traveller • us
10
Pros:

Security monitoring the parking lot! Front desk and loss security guy were very helpful and kind.

2026-05-11 • via Nuitee
L
Lucy • family_with_children • us
10
2026-05-11 • via Nuitee
S
Stephan • solo_traveller • de
10
Pros:

Großzügige Raumgestaltung, freundliches Personal, gutes Frühstück

2026-05-05 • via Nuitee