Golden Horse Hotel

Hotels
5.1 (112 reviews)
1A & 3A, Jalan Keembong 22 Taman Johor Jaya, Johor Bahru, Johor , Johor Bahru , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Express check-in/check-out
Ironing service
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Location is near to the city.
Cons:
Poor cleanliness
Service issues
Room condition not as advertised

Categories

Cleanliness
3.06
床单肮脏 厕所不干净.
Service
6.53
The receptionist ignored my booking which reflects poor service.
Location
7.07
Berdekatan bandar, which is a positive aspect.
Room Quality
4.02
The room advertised is different from the real condition.
Amenities
6.05
Standard quality for this hotel tier, not mentioned specifically.
Value for Money
4.51
The mismatch in expectations impacts perceived value.
Food and Beverage
5.06
Standard quality for this hotel tier, not mentioned specifically.
Overall Experience
4.53
The experience was disappointing due to service and room condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 06:56

Property Description

Convenient Location: Situated close to major attractions like Singapore Zoo and Night Safari.

Comfortable Rooms: Air-conditioned rooms with free WiFi and private bathrooms for a relaxing stay.

Nearby Shopping and Dining: Just a short distance from Lucky Plaza and 313@Somerset for convenient shopping and dining options.

Ready to experience a comfortable stay in Johor Bahru? Book your room at Golden Horse Hotel today.

Important information:

Currently, we accept only Vaccinated guests into our property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.1
Based on 112 reviews
Cleanliness: 3.06
Service: 6.53
Location: 7.07
Room Quality: 4.02
Amenities: 6.05
Value for Money: 4.51
Food and Beverage: 5.06
Overall Experience: 4.53
W
Wan Muhammad Hazeeq • solo_traveller • my
10
2026-02-14 • via Nuitee
S
sithembile • couple • za
1
Pros:

Nothing

Cons:

The fact that they ignored me if I communicate with them

2025-11-26 • via Nuitee
C
Chin Sian • family_with_children • my
3
Pros:

NA

Cons:

The picture of the room advertised is different with the real condition.

2025-10-25 • via Nuitee
L
Leon Nardo • family_with_children • my
3
2025-10-21 • via Nuitee
S
Syuk • couple • my
8
Baik
Pros:

Berdekatan bandar

Cons:

Tidak lengkap dengan kerosakan televisyen

2025-09-20 • via Nuitee
D
Diana • family_with_children • my
1
Cons:

Actually i not stay there because don't have any vacant rooms. I already pay with booking.com. the receptionist at the hotel keeps saying that there is no booking under my name. So i did an email about this but don't have a response. I called the person in charge and they gave the hotel number. But still don't give any solution to settle the problem.

2025-09-19 • via Nuitee
C
chai cheng • family_with_children • my
1
Cons:

床单肮脏 厕所不干净 冷气一下冷一热 服务不好

2025-08-24 • via Nuitee
S
Sook Moi • family_with_children • my
1
Very disappointed 😢
Pros:

Nothing I like,the picture is not same as what I stay😩

Cons:

The place look like 80s……….

2025-07-03 • via Nuitee
Y
Yui • review category business travellers • my
4
Disappointing
Pros:

It’s good value for money.

Cons:

The man at the counter turned on music at night, and my room happened to be right in front of the counter. Ask the man politely that I need to rest. But he got angry and said he already lower down the volume why I still can hear it? The room is not sound proof and he refused to turn off the music.

2025-03-05 • via Nuitee
M
Maree • family with young children • au
5
Passable
Pros:

Reasonable value for money.

Cons:

Very far from any kind of public transport.
Not suitable for back packer

2025-02-10 • via Nuitee
长谚 • solo traveller • my
1
Bad
2024-12-30 • via Nuitee
Z
Zaquan • review category business travellers • my
7
Good
2024-12-28 • via Nuitee
A
Anis • family with young children • my
7
Good
2024-11-10 • via Nuitee
S
Sahrom • solo traveller • my
1
Bad
Pros:

Air-conditioning leaked. No mirror. Lighting very dim

Cons:

Air-conditioning leaked. No mirror. Lighting very dim

2024-11-08 • via Nuitee
N
Nizam • review category business travellers • my
9
Superb
2024-11-08 • via Nuitee
A
Arshad • solo traveller • my
8
Very good
2024-11-07 • via Nuitee
W
Wan • family with young children • my
5
Passable
2024-10-12 • via Nuitee
N
Nimalan • family with young children • my
6
Pleasant
2024-10-02 • via Nuitee
Z
Zen • solo traveller • sg
6
Only good for a night’s sleep but will be waken up by early traffic and business below…
Pros:

The price is 1 of the cheapest.

Cons:

The noise below the hotel could be heard very clearly - disturbing sleep.

2024-09-30 • via Nuitee
C
Chai • young couple • my
3
Poor
2024-09-19 • via Nuitee