Crab Hall

Hotels
8.5 (108 reviews)
4 Bagdale , Whitby , gb

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Dated rooms
High prices
Cleanliness issues

Categories

Cleanliness
7.96
Some reviews mention the need for cleaner floors and the overall dated condition of some rooms.
Service
9.43
Multiple reviews praise the friendly and helpful service from staff.
Location
9.47
Many guests highlight the great location and convenience of parking.
Room Quality
7.42
Some guests comment on the condition of rooms being dated and not luxurious.
Amenities
8.45
General amenities are decent, but some guests found the drinks to be expensive.
Value for Money
7.41
Several guests mentioned the high price for what they received, indicating they expected more.
Food and Beverage
8.96
Breakfast received positive comments, although some guests suggested improvements.
Overall Experience
8.93
Overall, guests enjoyed their stay but had various concerns that tempered their enthusiasm.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:19

Property Description

Convenient Location
Located within 1 km of Whitby Beach and close to Peasholm Park and The Spa Scarborough, Crab Hall offers easy access to popular attractions in the area.

Comfortable Accommodation
Each room at Crab Hall is equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens for a comfortable stay.

Delicious Breakfast Options
Start your day with a satisfying breakfast at Crab Hall, with buffet, Full English/Irish, and vegetarian options available to suit every palate.

To book your stay at Crab Hall and enjoy these exciting features, visit our website now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 108 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 8.96
Overall Experience: 8.93
N
Neil couple gb
10
2026-03-22 via Nuitee
G
Graham family_with_children gb
8
2026-03-14 via Nuitee
S
Shaun couple gb
10
2026-03-12 via Nuitee
S
Stephen couple gb
10
Would love to stay here again
Pros:

Food was lovely

Cons:

It was all good

2026-03-09 via Nuitee
M
Mark couple gb
7
Would happily use again but only with more sensible pricing.
Pros:

Staff very polite and helpful, great location with their own parking. Good breakfast. Clean and comfortable.

Cons:

Although the room was clean and comfortable I wouldn’t rate it as worth £200 per night ( £180 with booking com discount) have stayed in much nicer for less. Crab Hall is a separate building with an interior totally different to the pictures of Bagdale hall which are on the website

2026-03-08 via Nuitee
P
Paul couple gb
9
2026-03-02 via Nuitee
P
PAUL couple gb
7
No significant issues but disappointing for the price.
Pros:

All of the staff were lovely; friendly, helpful and efficient. The room and bed were large, and the location is excellent.

Cons:

We were disappointed to find our room in an adjacent annex. The room decoration was basic and overall everything seemed tired, and the supplies- toiletries- were very limited.

2026-03-01 via Nuitee
L
Lisa solo_traveller gb
8
Pleasant stay
Pros:

Friendly staff
Food was lovely

Cons:

Female toilet in main bar/dining area is located upstairs and walking with knee brace and a stick made it difficult. My hub had to keep watch whilst I used the gents loo.

2026-02-23 via Nuitee
C
Cheryl couple gb
9
Great stay, beautiful building.
Pros:

Breakfast was great. Plenty of choice and the staff were very welcoming to all guests that entered the breakfast room. I love this room (we've been before) as it's so calming.

2026-02-23 via Nuitee
M
Michelle couple gb
10
2026-01-26 via Nuitee
L
Lynn couple gb
10
Stunning
Pros:

Friendly staff, lovely clean and comfortable location , its a lovey rustic place, stunning

2026-01-25 via Nuitee
S
Steve couple gb
5
Disappointed by the room
Pros:

Breakfast and staff were lovely. Bagdale Hall where breakfast was served was full of character

Cons:

No signage for Crab Hall from the road so difficult to find. Entrance to Crab Hall was an annex from the carpark which was tatty. Room was nothing like the pictures certainly not deluxe as advertised or paid for. Room was clean but was very tatty, tired and unwelcoming.

2026-01-19 via Nuitee
R
Rachel couple gb
10
Pros:

The breakfast was delicious and the service was exceptional !

2026-01-19 via Nuitee
J
joanne couple ca
8
Pleasant. Room clean and spacious. Breakfast good but not offered milk alternative or butter alternative
Pros:

Location was excellent

Cons:

Too early for check out especially on a Sunday. Not informed that it was 3 flights of stairs up to room

2026-01-19 via Nuitee
I
Ian couple gb
8
No real complaints other than creaking bed but it was just a bog standard room that could of been am
Pros:

The actual main building where the restaurant and bar is was fantastic, the staff were brilliant and no complaints. The bedroom in the separate crab hall annex was just ok. It was a four poster bed but it had all the drapes removed and the room just looked Spartan. The bed creaked every time you moved in it.
The room could of been top class just with a little effort.

Cons:

As mentioned above

2026-01-15 via Nuitee
G
Geoffrey couple gb
8
2026-01-06 via Nuitee
R
Robert couple gb
9
New Year stay in Whitby
Pros:

Massive room with corner bath and big TV bed

2026-01-02 via Nuitee
W
Wendy couple gb
7
Perfect location, lovely breakfast but not the luxurious room I was hoping for
Pros:

Great location, comfortable room, not a four poster sadly, breakfast was lovely.

Cons:

Rather expensive for one night, not the luxury I was hoping for but nice

2025-12-01 via Nuitee
J
Joshua couple gb
8
2025-11-25 via Nuitee
J
JANE couple gb
10
Pros:

Lovely warm and comfortable hotel. Staff were very friendly

Cons:

Drinks in hotel were quite expensive

2025-11-10 via Nuitee