Hotel Sur

Hotels
7.7 (388 reviews)
Paseo Marítimo, 25 , Cala Bona , es

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noisy environment
High prices for beverages
Small room size

Categories

Cleanliness
7.9
Cleanliness was generally positively noted, although some mentioned noise interference.
Service
8.56
Staff were noted as friendly and helpful throughout many reviews.
Location
8.91
Great locations were consistently praised across multiple reviews.
Room Quality
7.15
Rooms had mixed reviews regarding size and comfort with some negatives.
Amenities
7.39
Amenities noted as acceptable but not extensive, with some complaints about noise.
Value for Money
6.85
Mixed sentiments about pricing with some complaints regarding costs.
Food and Beverage
7.19
Food service and hours received criticism, impacting overall satisfaction.
Overall Experience
7.67
The overall impression was decent with some strong aspects and notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:09

Property Description

Beachfront Location: Hotel Sur offers 1-star accommodation in Cala Bona with stunning views of the beachfront, providing a perfect setting for a relaxing getaway.

Amenities Galore: Enjoy access to a fitness centre, shared lounge, and terrace. Indulge in Mediterranean cuisine at the on-site restaurant or unwind with a drink at the bar. The hotel also offers a 24-hour front desk, airport transfers, concierge service, and free WiFi throughout.

Family-Friendly Fun: Kids will love the children's playground, while guests can stay active with table tennis or explore the area with bike and car hire services available.

Experience the beauty of Cala Bona at Hotel Sur. Book now for an unforgettable beachside retreat.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 388 reviews
Cleanliness: 7.9
Service: 8.56
Location: 8.91
Room Quality: 7.15
Amenities: 7.39
Value for Money: 6.85
Food and Beverage: 7.19
Overall Experience: 7.67
B
Bjarne • couple • dk
8
2026-08-15 • via Nuitee
E
Eszter • family_with_children • hu
8
2026-08-15 • via Nuitee
V
Verena • solo_traveller • de
8
Cute little hotel by the beach.
Pros:

Very nice small hotel at the beach. Rooms are modern and pool is nice as well.

Cons:

It’s quite far from the airport but there is a direct bus.

2026-08-15 • via Nuitee
S
Salgado • extended_group • es
10
maravilloso
Pros:

todo

Cons:

me gusto todo

2026-08-14 • via Nuitee
G
Gaspar • extended_group • pt
7
Incrível
Cons:

A hora do jantar terminar às 20:30h

2026-08-14 • via Nuitee
Ľuduľa • solo_traveller • sk
8
2026-08-13 • via Nuitee
W
Wemerson • couple • pt
9
2026-08-13 • via Nuitee
I
Issa • solo_traveller • de
5
Pros:

The location was amazing, and there was a party almost every day. The room itself was quite quiet, relatively clean, with good air conditioning and a clean bathroom.

Cons:

There is an extra charge for almost everything. The safe requires an extra payment just to get the key, which immediately makes you feel that the hotel expects theft if you don’t pay for it. This concern about the safe was constantly on our minds and made us feel unsafe.
Because of this, we never requested full room cleaning, we didn’t want anyone entering the room while we were out. We only asked the cleaning lady for personal cleaning supplies and fresh towels. The problem was that she spoke only Spanish and didn’t understand English or German, which made communication difficult.
On arrival at night, the only staff member working gave us the wrong room. After we had already unpacked everything, he asked us to move to another room.
I had booked a double room, but it was too small. It wasn’t a real double bed, just two separate single beds pushed together. During the night the mattresses kept shifting and I had to keep adjusting them.
There was a power outage during the night and we woke up sweating because the air conditioning suddenly switched off. Once the water was also cut off. In general the water pressure is very weak, you often need to flush the toilet twice to clear everything properly.

2026-08-13 • via Nuitee
T
Toniiii3 • solo_traveller • es
10
Pros:

Ubicacion

2026-08-11 • via Nuitee
A
Alvarez • family_with_children • es
8
Pros:

La ubicación. Y la calidad relación/precio

Cons:

La almohada y las cenas.

2026-08-11 • via Nuitee
E
EIDER VICENTE VAZQUEZ • solo_traveller • es
2
2026-08-11 • via Nuitee
M
Małgorzata • extended_group • pl
10
Bardzo dobre miejsce na Majorce - idealne na krótki odpoczynek.
Pros:

Bardzo dobra lokalizacja, urozmaicone śniadania i kolacje, blisko spokojnej plaży

Cons:

wszystko ok

2026-08-10 • via Nuitee
U
Ulises • solo_traveller • es
7
2026-08-10 • via Nuitee
N
Nadege • family_with_children • fr
9
Je recommanderai cet hôtel
Pros:

Le personnel était très accueillant, bienveillant, sympathique. Le buffet du petit déjeuner était très bien. L'hôtel est bien situé avec la plage à proximité et un grand parking à environ 500m.

2026-08-09 • via Nuitee
F
Filip • solo_traveller • rs
8
2026-08-09 • via Nuitee
S
Sözen • family_with_children • tr
1
2026-08-09 • via Nuitee
L
Lipsyjo • solo_traveller • ie
8
Pros:

Great location very close to the waterfront. Lovely pool area. Friendly staff. Very clean rooms with great A/C which was badly needed for my recent stay. Good breakfast. Nice bar for a drink or snacks, nightly entertainment. Overall a great stay and would be happy to book again.

2026-08-09 • via Nuitee
A
Alejandro • solo_traveller • es
2
Pros:

La ubicacion

Cons:

La comida muy pesima

2026-08-09 • via Nuitee
M
Martinez • couple • es
10
2026-08-09 • via Nuitee
A
Alaitz • solo_traveller • es
9
Trato familiar
Pros:

Trato familiar y cercano. Limpio y buena ubicación. Buena relación en calidad- precio.

2026-08-09 • via Nuitee