Hotel Crystal City

Hotels
7 (17 reviews)
Jalan Air Putih A-233, 1st Floor , Kuantan , my

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Fire extinguishers
First aid kit available
Invoice provided
CCTV outside property
Television in common areas
See all facilities

Review Highlights

Pros:
spacious room

Categories

Cleanliness
6.89
Specific sentiment from text indicates there were no mentions of cleanliness.
Service
7.36
Standard quality for this hotel tier.
Location
7.4
Standard quality for this hotel tier.
Room Quality
6.85
Spacious room mentioned positively.
Amenities
6.88
Standard quality for this hotel tier.
Value for Money
6.84
Standard quality for this hotel tier.
Food and Beverage
6.89
Standard quality for this hotel tier.
Overall Experience
6.86
General sentiment from overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:16

Property Description

Hotel Crystal City in Kuantan offers comfortable 2-star accommodation with convenient access to key attractions. Air-Conditioned Rooms with Free WiFi ensure a pleasant stay for guests. Round-the-clock Assistance by multilingual staff adds to the overall convenience. Explore nearby landmarks like Heroes Museum and Taman Gelora easily from the hotel. Experience a hassle-free stay and book your room at Hotel Crystal City now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 17 reviews
Cleanliness: 6.89
Service: 7.36
Location: 7.4
Room Quality: 6.85
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 6.89
Overall Experience: 6.86
C
Co • solo_traveller • my
1
Pros:

房间有异味，暗沉的房间，有灰尘的床，床单，枕头套和被套都有一块块的脏迹，恐怖😱

2026-06-01 • via Nuitee
M
Mahmad Amin • family_with_children • my
1
Pengalaman yg teruk...bilik berhabuk...aircond tak Sejuk Dan unit kedua aircond rosak...tak boleh di
2026-05-31 • via Nuitee
D
Deanna • family_with_children • my
6
Okay
Pros:

Family suite was spacious, water pressure was good and large bathroom.

Cons:

Someone else had wrongly checked in to our room when we arrived and we were given another room but one of the aircond was not functioning

2026-05-26 • via Nuitee
S
Syukri • extended_group • my
8
2026-01-20 • via Nuitee
S
Shamizah • family_with_children • my
10
Pros:

spacious room

2025-09-29 • via Nuitee
B
Bin • family with young children • my
10
Exceptional
2025-06-29 • via Nuitee
N
Norsuhaila • family with young children • my
6
Pleasant
2025-06-07 • via Nuitee
M
Mohd • family with young children • my
7
Good
2025-06-03 • via Nuitee
N
Nur • family with young children • my
7
Good
2025-01-30 • via Nuitee
D
Dhia • young couple • my
3
Poor
Pros:

Toilet Kotor

2025-01-30 • via Nuitee
M
Mohd • family with young children • my
8
Very good
2024-09-17 • via Nuitee
Z
Zaidon • family with young children • my
2
Very important room aircond very bad must be good conditionis .
Cons:

The Aircond very bad condition .. Aircond not service.many dust and not cool.

2024-09-17 • via Nuitee
A
Abdul • family with young children • my
7
Good
2024-09-16 • via Nuitee
G
Gunasegaran • young couple • my
10
Exceptional
2024-08-29 • via Nuitee
L
Lo • review category business travellers • my
1
Bad
Pros:

nothing

2024-08-04 • via Nuitee
W
Wan • review category business travellers • my
1
Uncomfortqble
Pros:

Good service

Cons:

Room is stuffy and smelly

2024-07-22 • via Nuitee
A
Amirul • family with young children • my
8
Very good
2024-07-13 • via Nuitee