Hotel Crystal City

Hotels
7 (14 reviews)
Jalan Air Putih A-233, 1st Floor , Kuantan , my

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Fire extinguishers
First aid kit available
Invoice provided
CCTV outside property
Television in common areas
See all facilities

Review Highlights

Pros:
spacious room

Categories

Cleanliness
6.89
Specific sentiment from text indicates there were no mentions of cleanliness.
Service
7.36
Standard quality for this hotel tier.
Location
7.4
Standard quality for this hotel tier.
Room Quality
6.85
Spacious room mentioned positively.
Amenities
6.88
Standard quality for this hotel tier.
Value for Money
6.84
Standard quality for this hotel tier.
Food and Beverage
6.89
Standard quality for this hotel tier.
Overall Experience
6.86
General sentiment from overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:16

Property Description

Hotel Crystal City in Kuantan offers comfortable 2-star accommodation with convenient access to key attractions. Air-Conditioned Rooms with Free WiFi ensure a pleasant stay for guests. Round-the-clock Assistance by multilingual staff adds to the overall convenience. Explore nearby landmarks like Heroes Museum and Taman Gelora easily from the hotel. Experience a hassle-free stay and book your room at Hotel Crystal City now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7
Based on 14 reviews
Cleanliness: 6.89
Service: 7.36
Location: 7.4
Room Quality: 6.85
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 6.89
Overall Experience: 6.86
S
Syukri extended_group my
8
2026-01-20 via Nuitee
S
Shamizah family_with_children my
10
Pros:

spacious room

2025-09-29 via Nuitee
B
Bin family with young children my
10
Exceptional
2025-06-29 via Nuitee
N
Norsuhaila family with young children my
6
Pleasant
2025-06-07 via Nuitee
M
Mohd family with young children my
7
Good
2025-06-03 via Nuitee
D
Dhia young couple my
3
Poor
Pros:

Toilet Kotor

2025-01-30 via Nuitee
N
Nur family with young children my
7
Good
2025-01-30 via Nuitee
M
Mohd family with young children my
8
Very good
2024-09-17 via Nuitee
Z
Zaidon family with young children my
2
Very important room aircond very bad must be good conditionis .
Cons:

The Aircond very bad condition .. Aircond not service.many dust and not cool.

2024-09-17 via Nuitee
A
Abdul family with young children my
7
Good
2024-09-16 via Nuitee
G
Gunasegaran young couple my
10
Exceptional
2024-08-29 via Nuitee
L
Lo review category business travellers my
1
Bad
Pros:

nothing

2024-08-04 via Nuitee
W
Wan review category business travellers my
1
Uncomfortqble
Pros:

Good service

Cons:

Room is stuffy and smelly

2024-07-22 via Nuitee
A
Amirul family with young children my
8
Very good
2024-07-13 via Nuitee