Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Fire extinguishers
Smoke alarms
Key access
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Some cleanliness issues
No breakfast available

Categories

Cleanliness
8.6
Some guests noted cleanliness issues, such as water stains in the bathroom.
Service
9.98
Guests consistently praised the polite and welcoming staff, especially Ben.
Location
9.61
Many reviews highlighted the hotel’s great location near Nijo-Jo Castle.
Room Quality
9.06
Rooms were mentioned as spacious and beautifully designed, though lighting was sometimes a concern.
Amenities
9.59
Complimentary welcome drinks and electric bicycles were appreciated.
Value for Money
8.55
Some reviews mentioned the value, though the view advertised was misleading.
Food and Beverage
8.6
No breakfast was available, which was a downside for some guests.
Overall Experience
9.57
Overall, guests expressed satisfaction with their stays and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:28

Property Description

Luxurious Accommodation
HOTEL CANATA KYOTO offers 4-star air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with modern amenities including a flat-screen TV with satellite channels and a kettle.

Convenient Location
Located in the Nakagyo Ward district, the hotel is within walking distance of popular attractions such as Nijo Castle and Kyoto International Manga Museum. Guests can easily explore the city and immerse themselves in the local culture.

Relaxing Amenities
Guests can unwind on the hotel's terrace or enjoy a drink at the bar. The 24-hour front desk and luggage storage provide added convenience for travelers. Experience comfort and convenience at HOTEL CANATA KYOTO.

Book now for a memorable stay in Kyoto!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for ¥3,300 per person per night when using an available cot.
    People 6 years old and over stay for ¥5,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 134 reviews
Cleanliness: 8.6
Service: 9.98
Location: 9.61
Room Quality: 9.06
Amenities: 9.59
Value for Money: 8.55
Food and Beverage: 8.6
Overall Experience: 9.57
R
Richard couple gb
9
Excellent all round
Pros:

Excellent location

Cons:

All good

2026-03-23 via Nuitee
M
Margaret couple au
10
A jewel of a find in central Kyoto.
Pros:

Loved the calming, boutique feel of the hotel right in Central Kyoto but away from the cut and thrust of downtown which can be overwhelming. Super conveniently located opposite Nijo Castle and near fabulous local shops, cafes and eateries. Staff are delightful and helpful and the whole experience felt very thoughtful.

Cons:

The only thing is that the rooms were quite dark and I wish there had been some small plates.

2026-03-19 via Nuitee
Z
Zoe couple gb
9
Lovely hotel, would recommend and great location
Pros:

Lovely staff, bags were brought to room and lovely bed & shower.

Cons:

Sounds petty but lighting and lack of natural light, everything else was great

2026-03-18 via Nuitee
Y
YUMI solo_traveller jp
10
満足です。
Pros:

スタッフの対応が良かった。

2026-03-02 via Nuitee
S
shizue solo_traveller jp
10
2026-02-26 via Nuitee
J
Jordan couple au
10
2026-02-26 via Nuitee
E
Esben family_with_children jp
10
2026-02-12 via Nuitee
C
Chelsea family_with_children gb
9
2026-01-28 via Nuitee
B
Bentsen couple au
10
Excellent value for money. High end feel without a ridiculous price tag!
Pros:

Excellent location and value for money. Great rooms with wonderful service. Has a really nice bar and a stunning view of the castle. Good access to public transport

Cons:

Would be nice to have a laundry service (there a laundromat 5 min walk away but when it’s snowing/ raining, hard to get large amounts of clothes across) - I’m sure people would be willing to pay (at this price point if it’s a fair price!)

Rooms need a little bit more lighting. An extra two down lights, one on side of the bed, would be perfect. (Can be a bit dim at times)

Shower curtain can make the shower feel a bit cramped as they don’t go flat when extended.

Overall though highly recommend!

2026-01-21 via Nuitee
C
Charlotte couple au
9
2026-01-15 via Nuitee
T
Theresa couple us
10
Beautiful place close to the castle but easily connected to other parts of Kyoto via metro.
Pros:

These facilities offered a lot of space in a big city and gave us the opportunity to be able to rest from lots of traveling around. The shower/tub combo was very spa like and made it especially easy to relax after a long day. Additionally appreciated how close this place was to the metro.

2026-01-12 via Nuitee
I
Isabelle couple au
10
A comfortable, clean, and well-located hotel that made our stay in Kyoto easy and enjoyable.
Pros:

The hotel was clean, modern, and very comfortable. The location was convenient for sightseeing, and the staff were friendly and helpful. The room was quiet and well-designed, making it a relaxing place to come back to after a long day. The room we were in had a nice high ceiling as well which added to the large feel of the room, something we weren’t expecting.

Cons:

N/A

2025-12-29 via Nuitee
J
Joana couple pt
10
Hotel maravilhoso
Pros:

Hotel lindo, muito cómodo, com staff atencioso. Adorámos tudo! A cama era super confortável e havia espaço suficiente no quarto. A zona é tranquila e tem ótimos acessos.

Cons:

Não escolhemos quarto com vista para o castelo, portanto a nossa janela estava tapada. Mas entrava na mesma luz natural.

2025-12-10 via Nuitee
A
Alisa couple fi
10
2025-12-09 via Nuitee
B
beatrice couple it
9
2025-11-26 via Nuitee
C
Craig couple gb
10
2025-11-26 via Nuitee
T
Thanos couple gr
10
Lovely hotel in great location!
Pros:

The location, right across the castle and a bit far from the central station (we prefer it this way, as it’s less crowded).
The room was very nice, with beautiful design, always clean and with a comfortable bed.
The staff very polite and Ben always happy to assist. We also enjoyed the complimentary welcome drink!
Would definitely recommend!

Cons:

Nothing.
We really enjoyed our stay.

2025-11-23 via Nuitee
P
PETER couple gb
9
2025-11-23 via Nuitee
J
Jonathan couple gb
10
Pros:

Just faultless from top to bottom! The staff are so welcoming and kind. The room was beautiful and immaculate, with great amenities! The location is also very brilliant. Arigato!

2025-11-17 via Nuitee
C
Camille couple fr
10
Pros:

L’hôtel était parfait ! Magnifique et ressemblant aux photos ! Un vrai bonheur de séjourner dans cet hôtel !

2025-11-14 via Nuitee