The Great Hotel

Hotels
8 (801 reviews)
163a Jalan Kuala Kangsar Ipoh grove , Ipoh , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Ironing service
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Privacy
Self check-in
Responsive customer service
Good location
Clean and comfortable rooms
Cons:
Not senior citizen friendly
Stained pillowcase
No window in some rooms
Limited shower pressure
Mold in bathroom

Categories

Cleanliness
7.39
Some reviews mentioned cleanliness issues, such as a stained pillowcase and mold in the bathroom.
Service
8.86
Responsive customer service and quick responses noted as positive.
Location
8.4
Strategic location in the town, easy access to restaurants and shops.
Room Quality
7.85
Generally good room quality with comfort noted, but lack of windows in some rooms.
Amenities
7.88
Basic amenities available, but some guests wished for better explanations.
Value for Money
7.84
Price considered reasonable, though there were some minor complaints.
Food and Beverage
7.89
Food services not heavily mentioned; assumed standard for hotel quality.
Overall Experience
7.86
Overall satisfaction expressed with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 01:02

Property Description

Convenient Location
Located just a short distance from popular shopping malls and attractions, our hotel in Ipoh offers easy access to all the city has to offer.

Comfortable Accommodation
Experience a comfortable stay in our rooms with free WiFi and convenient amenities, perfect for both leisure and business travelers.

Nearby Attractions
Explore nearby attractions such as the Lost World of Tambun and Sultan Azlan Shah Airport, adding an extra touch of excitement to your stay.

Contact us now to book your stay at our conveniently located and comfortable hotel in Ipoh!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 801 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
H
Hannan • couple • my
7
Pros:

It's clean and comfortable for two people. Bonus points because they have a water dispenser. Easy to refill drinks. The self check in method is also very convenient.

2026-02-14 • via Nuitee
S
Shakinah • couple • my
10
2026-02-09 • via Nuitee
M
Murphy • family_with_children • my
4
2026-02-09 • via Nuitee
I
Izzarfahmy Idrus • couple • my
9
2026-01-31 • via Nuitee
F
Fariha • solo_traveller • my
8
Pros:

Bersih.. cadar baru.. tuala baru.. selesa

2026-01-31 • via Nuitee
R
Razali • couple • my
7
Close with food restorant
Pros:

Self check in/out

Cons:

Strategic location

2026-01-27 • via Nuitee
K
kok guang • family_with_children • my
8
2026-01-25 • via Nuitee
N
noraini • couple • jp
6
2026-01-20 • via Nuitee
M
Mariah • extended_group • my
9
It was a very pleasant stay. No sights of insects or uncleanliness at all. Would recommend!!
Pros:

The private bathroom was very clean and comfortable. The Coway machine is always full with water. Needs to share iron, but it's okay. Fridge is also clean.

Cons:

I think the hotel needs to provide bathsoap at least. And more hangers! Other than that, all is fine.

2026-01-19 • via Nuitee
R
Radha • couple • my
10
2026-01-19 • via Nuitee
Q
Qi • family_with_children • my
8
2026-01-19 • via Nuitee
X
XINYI • couple • sg
1
extremely dirty | do not stay here
Pros:

the staff was responsive on whatsapp

Cons:

the place was very dirty. the shower towels provided were yellow and had short and curly hair on it. the bedside power plug does not work. the bathroom drainage was slow such that we were always afraid of flooding the bathroom. there were cracks everywhere on the wall. it was also EXTREMELY NOISY as it was by the highway and everyone was speeding past 12am. please do not stay here!

2026-01-19 • via Nuitee
P
poo tin • couple • my
6
很干净又舒服还不错
2026-01-19 • via Nuitee
B
BOON CHINK • extended_group • my
10
Pros:

干净，水大，离市区近

2026-01-19 • via Nuitee
H
hui ying • couple • my
9
Pros:

quite comfortable

2026-01-14 • via Nuitee
I
Ikram • couple • my
10
2026-01-14 • via Nuitee
F
Faris • solo_traveller • my
10
Mudah , selesa , puas hati
Pros:

Khidmat pelanggan yang memang sangat membantu dan sentiasa update kepada customer. Arahan untuk self check-in sangat jelas dan mudah. Mesra pelanggan walaupun cuma melalui Whatssap. Offer untuk kemas bilik hanya perlu nyatakan jam berapa . Keselamatan terjamin .. parking luas..bilik kemas bersih dan selesa.. kelengkapan bilik mandi juga disediakan.. sangat berpuas hati ! Akan repeat lagi nanti!

Cons:

Overall the stay was pleasant. Just a small suggestion: the bathroom drainage could be improved as water tends to pool after showering.

2026-01-13 • via Nuitee
Y
Yannis • couple • my
3
2026-01-07 • via Nuitee
E
EMI • solo_traveller • my
10
Easy and excellent place
Pros:

Parking and room excellent

Cons:

Stair

2026-01-07 • via Nuitee
A
arifah • extended_group • my
10
2026-01-06 • via Nuitee