Dockside Aparthotel, Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.4 (2250 reviews)
19 Keel Wharf , Liverpool , gb

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Children allowed

Facilities

Family rooms
Staff adhere to local safety protocols
First aid kit available
Access to health care professionals
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Helpful staff
Good location
Beautiful views
Cons:
Dirty rooms
Poor breakfast
High prices

Categories

Cleanliness
7.55
Multiple mentions of dirty utensils and strong smell of sewage indicate poor cleanliness.
Service
10
Helpful staff were frequently noted, indicating good service.
Location
10
Positive comments on location and views are prevalent.
Room Quality
8.02
Concerns about the room condition, including wrong apartments and discomforts.
Amenities
8.56
Basic amenities were available, but several complaints regarding the breakfast.
Value for Money
7.51
Complaints about high prices and misleading information suggest poor value.
Food and Beverage
6.54
Significant dissatisfaction with breakfast quality and availability.
Overall Experience
9
Overall experience was mixed due to various factors influencing guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:28

Property Description

Convenient Location
Dockside Aparthotel is ideally situated in Liverpool, offering easy access to popular attractions like ACC Liverpool and Albert Dock.

Comfortable Accommodation
Guests can enjoy spacious units with modern amenities such as flat-screen TVs, work desks, and comfortable seating areas.

Exceptional Service
Benefit from a 24-hour front desk, continental breakfast, and free WiFi during your stay at this 4-star aparthotel.

Book your stay at Dockside Aparthotel and experience the best of Liverpool hospitality!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 2250 reviews
Cleanliness: 7.55
Service: 10
Location: 10
Room Quality: 8.02
Amenities: 8.56
Value for Money: 7.51
Food and Beverage: 6.54
Overall Experience: 9
D
David • couple • gb
10
2026-06-06 • via Nuitee
S
Smith • extended_group • gb
8
2026-06-06 • via Nuitee
D
Donna • couple • gb
9
2026-06-05 • via Nuitee
D
Dominic • solo_traveller • gb
7
2026-06-04 • via Nuitee
H
Hauwa • solo_traveller • gb
10
Pros:

The location

Cons:

Nothing

2026-06-04 • via Nuitee
J
Janet • couple • gb
9
2026-06-04 • via Nuitee
Z
Zoe • family_with_children • gb
10
Would stay again on my next visit to Liverpool
Pros:

Location and apartments were spot on. Large and homely, right next to the arena. Couldn’t have got better. Staff were polite and welcoming and at a great price !

Cons:

N.A

2026-06-02 • via Nuitee
E
Entwistle • couple • gb
10
2026-06-02 • via Nuitee
C
chris • couple • gb
10
Staff members excel in customer service
Pros:

Location fantastic

2026-06-02 • via Nuitee
C
Carla • solo_traveller • gb
10
2026-06-02 • via Nuitee
D
David • family_with_children • gb
8
Lovely rooms, basic but useful
Pros:

Close to centre, easy access

Cons:

Issues with lift and mobility. Site not good for disabled people

2026-06-01 • via Nuitee
H
Harry • extended_group • gb
10
Excellent overnight stay with great company
Pros:

Spacious very clean great view

Cons:

N/a

2026-06-01 • via Nuitee
L
Lucie • solo_traveller • gb
7
Good location, modern apartment with good sized rooms.
Pros:

Location and good size.

Cons:

No air con and we stayed on a very hot day.

2026-06-01 • via Nuitee
F
Freya • solo_traveller • gb
8
2026-06-01 • via Nuitee
D
Daoruang • couple • no
4
2026-06-01 • via Nuitee
D
denyse • solo_traveller • gb
10
Pros:

I stay here for work each week cost permitting there my favourite 🤩

Cons:

Nothing

2026-05-31 • via Nuitee
E
Elizabeth • solo_traveller • gb
8
Pros:

View over the dock was great. The apartment had a spacious bathroom. Good location. Very clean. For the price, very good value for money

2026-05-31 • via Nuitee
S
Sabrina • extended_group • ie
10
2026-05-31 • via Nuitee
F
FRANCIS • couple • gb
9
2026-05-31 • via Nuitee
C
Charlotte • extended_group • gb
10
2026-05-31 • via Nuitee