DoubleTree by Hilton Dartford Bridge

Hotels
•
Doubletree by Hilton
7.7 (1490 reviews)
Masthead Close, Crossways Business Park , Dartford , gb

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice swimming pool
Cons:
Room heating issues
Limited dining options
Additional parking fees

Categories

Cleanliness
7.16
Rooms were noted as clean, but pool and facilities were mentioned as not the cleanest.
Service
9.13
Staff were described as very helpful, friendly, and professional.
Location
8.67
Hotel location noted as good with a nice atmosphere.
Room Quality
6.62
Heating issues mentioned in multiple reviews and room felt cold.
Amenities
8.15
Facilities like gym and sauna were appreciated but noted to be tired.
Value for Money
6.61
Parking fee not disclosed during booking and limited dining options affected perceived value.
Food and Beverage
7.66
Breakfast was good, but menu options were limited and food was sometimes cold.
Overall Experience
7.63
Had redeeming qualities but overall affected by room issues and service lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:50

Property Description

Luxurious Accommodations
Experience comfort and style in our newly refurbished, air-conditioned rooms equipped with modern amenities, including a work desk and a TV with pay-per-view channels. Enjoy 24-hour room service for your convenience.

Dining with a View
Indulge in international cuisine at QE2 Restaurant while taking in breathtaking views of the Dartford Bridge. Unwind at the QE2 Bar with a wide selection of wines, beers, and spirits, or relax at the QE2 Lounge with specialty coffees and snacks.

Wellness and Leisure
Relax and rejuvenate with a range of beauty treatments at our health club, or unwind in the indoor pool, gym, spa bath, sauna, and steam room. Stay active at the fully equipped fitness centre or take a dip in the 15m swimming pool.

Book now for a luxurious stay at DoubleTree by Hilton Dartford Bridge, just a short drive from premier shopping destinations and convenient access to Eurostar services.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 9 per day.

Location

Guest Reviews

7.7
Based on 1490 reviews
Cleanliness: 7.16
Service: 9.13
Location: 8.67
Room Quality: 6.62
Amenities: 8.15
Value for Money: 6.61
Food and Beverage: 7.66
Overall Experience: 7.63
B
Barbara • family_with_children • gb
8
Pleasant
Pros:

Spacious room, pleasant complimentary toiletries, decent tea bags, neutral furnishings.

Cons:

Ambient lighting a bit extreme - consider dimmer switches perhaps? Parking fee was excessive, but the hotel needs staff, and costs keep rising.

2026-03-21 • via Nuitee
L
Lucy • solo_traveller • gb
8
Pros:

Room very comfortable, spacious and clean

Cons:

No coffee in room, only a couple of tea bags, only 1 towel

2026-03-19 • via Nuitee
F
francis • family_with_children • gb
10
2026-03-19 • via Nuitee
G
Grzegorz • family_with_children • gb
10
Good stay
Pros:

Close to my work

Cons:

Parking charge

2026-03-18 • via Nuitee
E
Emelia • couple • gb
10
Pros:

Spacious room

Cons:

There was a window from the gym to the pool with people watching

2026-03-16 • via Nuitee
S
Sodiq • couple • gb
10
2026-03-16 • via Nuitee
I
Inga • family_with_children • gb
10
2026-03-16 • via Nuitee
M
matilda • couple • gb
10
2026-03-15 • via Nuitee
J
Julia • family_with_children • gb
9
Fantastic, can’t wait to come back!
Pros:

Room was a good size, clean and very comfortable. Staff were friendly and helpful. Food was nice, pool was great.

2026-03-15 • via Nuitee
R
roper • couple • gb
3
2026-03-15 • via Nuitee
J
John • solo_traveller • gb
5
Okay, for a travelling overnight, you have to pay for Parking now, which is extra
2026-03-13 • via Nuitee
J
John • solo_traveller • gb
6
Ok for short stays but you have to pay for parking
2026-03-13 • via Nuitee
T
T. P01 • family_with_children • gb
9
2026-03-12 • via Nuitee
I
IRENA • couple • es
9
Excellent
Pros:

Spacious bedroom, spa facilities and pool

Cons:

Your brekkie garbanzo stew had no African spices

2026-03-12 • via Nuitee
T
Tom • solo_traveller • gb
2
Poor and disappointing.
Cons:

Poor service. Was told to wait 10 mins for check in as house keeping was behind… was forgotten about for over an hour until I prompted someone to help me. No apology. No hotel info provided. Awful.

2026-03-12 • via Nuitee
A
Amardeep • couple • gb
9
2026-03-11 • via Nuitee
S
Shereka • extended_group • gb
3
Cons:

My stay was terrible. Upon check-in, the reception staff greeted us, and we were told the hours for breakfast. We handed over my birthday cake and went to the room to put down our bags and prepare for swimming. In the room, we noticed that the towels were used and dirty. This is unacceptable. The reception staff called house keeping to have it changed. We swam came back to reception and asked if we could have our cake brought to the restaurant for 6pm, they said absolutely fine. At no point were we told the restaurant is closed and we should eat at the bar. It is my 40th birthday, we were dressed in lovely evening with no coats as were had booked dinner so therefore would be inside. We had to leave the premises and try to find last minute restaurant which was an hour away with no coats and young toddler. We paid for no an additional congestion charge and 6 crossings of Dartford Bridge crossings which should have only been 2 crossings. Additional cost for the evening meal in the restaurant an additional £100 or so pounds, we didn't get back in to the room till after 11.40pm due to distance and therefore was forced to cut my cake inside the room. It was stressful and a waste of time. If I have know the restaurant was not in operation I would have booked another hotel where everything was included. I a. Asking for a full refund of my stay.

2026-03-11 • via Nuitee
B
Bisola • extended_group • gb
10
Pros:

Staff were extremely helpful, room was clean, pillows and duvet were like sleeping on cloud 9, so good I had to get in touch with their bedding supplier 😅

Swimming pool, health and wellness centre was my favourite, my family enjoyed our stay, woukd highly recommend

Cons:

Loved everything

2026-03-09 • via Nuitee
C
Carly • couple • gb
10
2026-03-08 • via Nuitee
T
Terry • couple • gb
8
2026-03-08 • via Nuitee