The Berkeley Hotel Pratunam

Hotels
8.7 (8961 reviews)
559 Ratchaprarop Road , Bangkok , TH
+66 2 309 9999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Noise issues
Limited breakfast choice
Crowds during breakfast

Categories

Cleanliness
8.16
Some comments suggest cleanliness issues, including minor maintenance issues.
Service
9.13
Many reviews praise the friendly and helpful staff, contributing positively to the experience.
Location
9.67
Multiple reviews highlight the excellent location for shopping and accessibility.
Room Quality
8.12
Mixed feedback regarding room luxury; some found it below expectations for a 5-star hotel.
Amenities
8.65
Amenities such as breakfast buffet and pool are generally well-reviewed.
Value for Money
8.61
Value perceived as decent, but some reviews suggest it falls short of expectations for pricing.
Food and Beverage
8.66
Breakfast received mixed feedback; some found choices limited but quality was appreciated.
Overall Experience
8.63
Overall positive experience despite some negatives; strong points are location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:31

Property Description

Luxurious Accommodation
Experience 5-star luxury at The Berkeley Hotel Pratunam - SHA Extra Plus in Bangkok. Indulge in air-conditioned rooms with modern amenities and elegant decor, ensuring a comfortable stay.

Diverse Dining Options
Satisfy your cravings with a variety of cuisines at the hotel's restaurant, offering American, Cantonese, and Chinese dishes. Halal options are also available upon request, catering to all guests' preferences.

Convenient Location
Situated just 600 metres from Gaysorn Village Shopping Mall, this hotel is surrounded by popular attractions like Amarin Plaza and Central World. With free WiFi, airport transfers, and a fitness centre, The Berkeley Hotel Pratunam - SHA Extra Plus is the perfect choice for your Bangkok getaway.

Important information:

• The Berkey Hotel Pratunam is a 100% smoke-free property. This policy applies to all guest rooms and common areas to ensure a cleaner, healthier, and more comfortable environment for all our guests. For your convenience, a designated smoking area is available for those who wish to smoke.
• A security deposit of THB 1,000 per room per night is required upon check-in for charges or damages during the stay and will be refunded upon departure.
• Infant age between 0 - 4 years old will receive complimentary stay when sharing the existing bed with parents inclusive of breakfast when book room with breakfast basis..
• Children aged 0–11 years stay free when sharing an existing bed, However, breakfast will be charged at 250 THB per child for 5-11 years old child upon check-in directly with hotel. Please note that 250 THB child breakfast is not included in the price paid to Booking.com
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 8961 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
A
Ahmed • extended_group • mv
9
It was my 06th time in BH, and everything was up the level I expected...thanks to the entire team.
Pros:

All ok..

Cons:

I paid for a double room but got a itwin, later on request, I was changed to a double after 2 nights..but it was ok..

2026-09-19 • via Nuitee
M
Maryana • family_with_children • il
10
2026-09-19 • via Nuitee
أبوقصي • solo_traveller • sa
8
2026-09-19 • via Nuitee
A
Avivit • solo_traveller • il
6
2026-09-19 • via Nuitee
B
Ben bamani • solo_traveller • il
10
Pros:

מקום מדהים

Cons:

המעבר בין הביניינים

2026-09-19 • via Nuitee
V
Vicky • couple • nz
9
2026-09-19 • via Nuitee
D
Davidovich • family_with_children • il
10
2026-09-19 • via Nuitee
M
Meital • solo_traveller • il
9
2026-09-19 • via Nuitee
M
Mohammed • solo_traveller • om
8
Pros:

Perfect Location , staff were very good

Cons:

Only when moving from southern Tower to northern Tower you need to change the lift and walk a bit

2026-09-19 • via Nuitee
M
Maria ysabel • couple • ph
9
2026-09-19 • via Nuitee
D
danciger • solo_traveller • il
9
2026-09-19 • via Nuitee
S
simshon • couple • il
7
צריך לצין שיש 2 צדדים למלון להגיע למעלית השניה לבנין השני זה לא נוח
Pros:

חדר נחמד

Cons:

חדר אוכל עלוב יש הרבה אוכל לא טעים הלחם והעוגות ממש גרוע יבש לא טעים

2026-09-19 • via Nuitee
A
Adams97 • solo_traveller • il
9
2026-09-18 • via Nuitee
A
Adams97 • solo_traveller • il
9
2026-09-18 • via Nuitee
M
Maali • extended_group • kw
10
Comfortable & pleasant
Pros:

Latterly everything

Cons:

Nothing

2026-09-18 • via Nuitee
C
Catriona • solo_traveller • gb
10
Pros:

Everything!

Cons:

Bar staff upstairs by pool slow and inattentive

2026-09-18 • via Nuitee
S
Salama • couple • om
10
Pros:

Amazing location all shopping center near by, the hotel clean comfortable and kind staff

2026-09-18 • via Nuitee
Z
zainab • extended_group • bh
7
Pros:

اسكن في هذا الفندق من 4 او 5 سنوات
لاحظت فرق في بعض الأمور

الفندق يتكون من مبنيين
المبنى الرئيسي تروح له مباشره من. مصعد واحد ما يحتاج تبديل مصاعد
بس لاحظت الغرب صارت مو تمام في المبنى الرئيسي
الاضاءه مظلمة داخل الغرف
الوسع بالنسبه للغرف الثنائية فالمبنى القديم أنا أشوفه أوسع مع ان المفروض كلهم نفس المساحة بس يمكن لان المساحة في الرئيسي تروح على الحمام
الحمام فيه بانيو في الرئيسي

جربنا الغرفه العائلية والثنائيّة في المبنى الرئيسي
الاطلاله جميله في الغرفه العائليه
مناسبه ل4 أشخاص
عيبها الاضاءه بصراحة مظلمة والظلام مزعج
الثنائيّة مثل ما قلت حسيتها أضيق لان المساحه رايحة فالحمام

المبنى القديم
عيبه : لازم تركب مصعد من المبنى. الرئيسي وتروح عن طريق من. للمبنى 2 ثم تركب مصعد ثاني
الغرفه الثلاثية واسعة أوسع حتى من الغرفه العائلية
الاضاءه ممتازه ( كانت ظلام مثل المبنى الرئيسي السنوات الماضية وهذا تغيير إيجابي )
الغرفه العائلية فيها سرير كبير وكرسي كنبه أم نفرين وسرير طابقين
السرير الطابقين حجمه واسع أبو نفر ونصف
بعد حسيت الغرفه العائليه اكبر لان المساحة رايحة في الغرفه والحمام بدون بانيو

الفندق قريب من كل شي
تحته سوق ليلي يبدي 5 إلى 11 او 12 بعض الأحيان
متصل بسوق بالديون يسمر 8 ونصف وفيه ستاربكس وتحته مطعم هندي

آخر سنتين لاحظت في حملات هندية تستأجر الفندق فيصير وايد زحمه
طعم الأكل في مطعم الفندق كان احلى الحين ما يعجبني يحتاج تحسين
الخدمة سريعه بالرغم من كبر حجم. الفندق
الكرسي كان مكسور في احد الغرف لي سكناها ! لما قعدنا عليه طحنا فالأرض

Cons:

الاضاءه في المبنى الجديد

2026-09-18 • via Nuitee
S
Sonali • couple • in
7
2026-09-18 • via Nuitee
H
hamad • family_with_children • ae
9
2026-09-17 • via Nuitee