Custom House Hotel

Hotels
9 (1125 reviews)
Bowling Harbour Road , Bowling , gb

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Pets allowed
Pet basket
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
First aid kit available
Shared stationery like menus, pens are removed
Process in place to check health of guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfy rooms
Cons:
Poor room size in some cases
Complex access codes

Categories

Cleanliness
8.89
The hotel was reported as very clean by several guests.
Service
9.36
The staff was described as friendly and welcoming often.
Location
9.4
Guests praised the fantastic location and easy access to various attractions.
Room Quality
8.35
Several guests found the rooms lovely, but some reported issues with room size and comfort.
Amenities
8.88
Standard amenities, with additional comments about breakfast offerings.
Value for Money
8.84
Overall positive sentiments about the price relative to the experience.
Food and Beverage
8.89
Breakfast options were plentiful and tasty, according to reviews.
Overall Experience
9.36
Many guests expressed a desire to return, indicating a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:39

Property Description

Charming Garden and Terrace
Custom House Hotel in Bowling offers a charming garden and a relaxing terrace for guests to unwind and enjoy the serene surroundings.

Convenient Location
Situated just a short distance from popular attractions like Glasgow Botanic Gardens, University of Glasgow, and Riverside Museum of Transport and Technology, the hotel provides easy access to the best of the city.

Modern Comfort
Each unit in the hotel features a flat-screen TV, ensuring guests can enjoy their favorite shows and movies during their stay.

Ready to experience a delightful stay at Custom House Hotel? Book now and make unforgettable memories during your visit to Bowling.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1125 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
S
Stephan • solo_traveller • de
8
Pros:

Etwas schwierig zu finden, aber die Lage ist etwas suchen definitiv wert...nettes kleines Hotel ...Würde jederzeit wiederkommen...

2026-05-15 • via Nuitee
L
Le Bouter • couple • fr
8
Très bon bon séjour pour une étape.
Pros:

Emplacement idéal pour une étape. Endroit très calme. Nous avons apprécié que tout était à disposition pour avoir un petit déjeuner.
Établissement qui accepte les chiens est un plus.

Cons:

Rien

2026-05-15 • via Nuitee
A
Air • solo_traveller • gb
9
Pros:

Very comfortable rooms, nicely decorated throughout the property

Kitchen living room with coffee , bread and milk is a great addition which is the real selling point. I will definitely return

Cons:

Carpets in need of clean or replacing. Heavily stained

2026-05-15 • via Nuitee
B
Bianca • extended_group • de
10
Pros:

We had a wonderful stay at the Custom House Hotel. The communication and key handover were very smooth and completely uncomplicated, which made our arrival very easy and pleasant.
The accommodation itself was beautifully decorated in a charming maritime style, creating a very special and cozy atmosphere. We especially appreciated that we could help ourselves in the kitchen and use the coffee machine – it made for a perfect and relaxing start to each day.
A real highlight was our picnic at the harbour the evening before, where we enjoyed a stunning sunset – it truly made our stay unforgettable.
The location is also very convenient, as Glasgow can be easily reached by train, making it a great base for exploring the area.
Overall, we had a fantastic experience and would highly recommend staying here!

2026-05-13 • via Nuitee
F
Frank • couple • nl
10
2026-05-12 • via Nuitee
A
Amy • solo_traveller • gb
10
2026-05-10 • via Nuitee
S
Susan • couple • gb
10
Perfectly at home here.
Pros:

Great location with secure parking. Beautiful old building, immaculately restored and maintained. Wonderful views. Loved the decor and the architecture. The communal kitchen is a real asset.

Cons:

Nothing!

2026-05-10 • via Nuitee
S
Stewart • extended_group • gb
10
2026-05-10 • via Nuitee
J
John • solo_traveller • gb
10
Unique accomodation in great location.
Pros:

The accomodation was unique in a wonderful location.The bedroom was tastefully decorated and the shared kitchen was in a lovely lounge.
The house keeper was friendly and welcoming.
Being dog friendly was perfect!

Cons:

Nothing to dislike

2026-05-09 • via Nuitee
D
DAVID • solo_traveller • gb
10
Pros:

Beautiful location

Cons:

Nothing

2026-05-09 • via Nuitee
L
Lucy • couple • gb
10
Beautiful place to stop on the way up north
Pros:

Lovely accommodation and great location

2026-05-08 • via Nuitee
L
Lucy • couple • gb
10
Historically interesting and comfortable
Pros:

Beautifully decorated and comfortable

2026-05-08 • via Nuitee
I
Iain • couple • gb
10
Pure Dead Gallus! (Smashing)!.
Pros:

Everything

Cons:

Nothing

2026-05-07 • via Nuitee
J
John • couple • gb
8
2026-05-05 • via Nuitee
J
John • solo_traveller • gb
8
Lovely weekend escape
Pros:

Lovely location with well maintained rooms

Cons:

I found one of the doors quite difficult to open which caused me minor worry however the door at the front worked like a charm

2026-05-04 • via Nuitee
M
Maria • solo_traveller • se
10
2026-05-02 • via Nuitee
E
Emma • solo_traveller • gb
10
Pros:

Our room 4 was lovely . The views were e cellent and the size or the room was excellent.

2026-05-01 • via Nuitee
M
Maria • solo_traveller • gb
8
Pros:

The location of this property was lovely (once we found it). Set in the canal area of Forth and Clyde which had wonderful views over the locks and out over the River Clyde. Extremely peaceful in the evening as the gates closed to all but residents. The room itself was of a good size, very well presented and the bed great. Bathroom also well done out. Overall certainly one of the most original places we've stayed and one of the prettiest.

Cons:

Although it seems to be normal these days to.have no staff on site, it's still a bit disconcerting as you have rely on texts/emails if problems arise. Details of check-in procedure only available on the day and we were coming from an area with poor Internet access which caused a bit of a hiccup.
There are limited options to eat nearby if you don't want to drive with the exception of a nearby cafe which closes at 4pm.

2026-05-01 • via Nuitee
J
Jamie • couple • gb
10
Lovely stay in a quiet area with beautiful views.
Pros:

Fantastic room and open kitchen area for breakfast which is available all day. We thoroughly enjoyed our stay.

2026-04-28 • via Nuitee
A
Amanda • couple • gb
10
2026-04-27 • via Nuitee