Hotel Torre Guelfa Palazzo Acciaiuoli

Hotels
8.4 (1629 reviews)
Borgo SS. Apostoli, 8 , Florence , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking can be challenging
Some cleanliness issues

Categories

Cleanliness
7.51
One review mentioned the room was slightly dirty.
Service
8.98
Multiple reviews praised the polite and helpful staff.
Location
9.02
Many reviews highlighted the excellent central location.
Room Quality
7.97
Some rooms had issues with temperature and comfort.
Amenities
8.4
Amenities were generally well received, with some mentions of the rooftop.
Value for Money
8.36
Standard quality for this hotel tier.
Food and Beverage
8.51
Breakfast was specifically mentioned as excellent.
Overall Experience
8.48
Overall positive experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:21

Property Description

Historic Elegance and Modern Comfort
Located just 100 metres from Ponte Vecchio and the Uffizi Gallery, Hotel Torre Guelfa Palazzo Acciaiuoli offers a delightful stay in a 13th-century building.

Antique Furnishings and Tower Views
The hotel seamlessly blends old-world charm with modern amenities, featuring antique furniture and boasting the tallest tower in Florence. Enjoy a unique view over the city and hills from the tower.

Relaxing Terrace and Free Wi-Fi
Unwind on the terrace with a glass of wine, taking in the picturesque surroundings after a day exploring Florence. Stay connected with complimentary Wi-Fi throughout the property.

Experience the charm of historic Florence at Hotel Torre Guelfa Palazzo Acciaiuoli. Book your stay now for an unforgettable Italian getaway.

Important information:

Please note that check-in is from 08:00 until 20:00 for the rooms in the annex. Some of them are accessible only via 15 steps.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.4
Based on 1629 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.51
Overall Experience: 8.48
G
Grzegorz family_with_children us
10
2026-03-28 via Nuitee
R
Rachel Qing solo_traveller us
10
Beautiful property and kind staff.
Pros:

Lovely staff, wish I could thank them again for a welcoming stay. They feel like they have worked there a long time and very kind. Very quaint and traditional property. Made me feel like I am truly in Italy. The decorations are indeed traditional, but I think that gave it a lot of character. The tower rooftop is wonderful.

2026-03-28 via Nuitee
T
Therese family_with_children fr
6
Pros:

Location

Cons:

Bathroom room 305

2026-03-27 via Nuitee
R
Robin couple us
9
2026-03-26 via Nuitee
G
Galina solo_traveller gb
8
2026-03-24 via Nuitee
J
Joao couple br
10
Pros:

Acomodaçao bem decorada, banheiro bom com box e cama bem espaçosa

2026-03-24 via Nuitee
S
Sarah couple ch
9
Pros:

Die Lage ist super! In ein paar Schritten in man bei der Ponte Vecchio und auch sonst direkt im Zentrum/ Altstadt. Alles ist einfach per Fuss erreichbar. Das Frühstück war frisch und die Kaffee(Getränke) Auswahl ist hervorrgend.

2026-03-23 via Nuitee
M
Marzia couple it
8
2026-03-22 via Nuitee
F
fredy couple ch
9
Zentral und mit dem typischen morbiden Charme eines ehrwürdigen Palazzos
Pros:

Lage ist perfekt: inmitten aller Sehenswürdigkeiten im Zetrum von Florenz (in 1-2 Minuten ist der Ponte Vecchio und der Palazzo Vecchio zu erreichen.
Turm(Bar) vom Hotel/Plazzo ist ein "muss".

Cons:

Dusche war etwas Eng; so eng, dass es keinen Seifenhalter hatte und es eine akrobatische Leistung war, das Duschmittel aufzuheben. Ansonsten Tiptop.

2026-03-22 via Nuitee
M
Martin couple gb
10
2026-03-22 via Nuitee
C
Carmen extended_group us
10
Location, location!
Pros:

The location is perfect. The view from the tower was amazing! It was a plus to have drinks looking the city and the Duomo from above. We had clean towels every day. It is a very nice hotel.

Cons:

The toilet flushing wasn’t working very well.

2026-03-21 via Nuitee
couple it
8
2026-03-20 via Nuitee
A
Aditi solo_traveller us
10
Pros:

This is a beautiful hotel conveniently located near the major attractions of Florence. The breakfast was outstanding— with many choices. All the staff were so kind and helpful. Loved my room. Was so quiet.

Cons:

Everything was wonderful

2026-03-20 via Nuitee
G
Giorgi family_with_children ge
9
2026-03-19 via Nuitee
A
Anna-Mariia solo_traveller nl
10
2026-03-18 via Nuitee
C
Christine family_with_children ch
10
2026-03-18 via Nuitee
A
Andrea family_with_children it
7
2026-03-17 via Nuitee
M
Maridol couple cl
10
Pros:

Nos encantó

Cons:

Todo estuvo genial

2026-03-17 via Nuitee
A
Agata family_with_children pl
10
Pros:

Great breakfast and especially warm welcome from Mrs. Vivianne who was very kind and professional. Very nice view from the terrace and excellent localization 2 mis walk from Ponte Vecchio.

2026-03-16 via Nuitee
M
Michela couple it
10
2026-03-16 via Nuitee