Hotel Torre Guelfa Palazzo Acciaiuoli

Hotels
8.4 (1649 reviews)
Borgo SS. Apostoli, 8 , Florence , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking can be challenging
Some cleanliness issues

Categories

Cleanliness
7.51
One review mentioned the room was slightly dirty.
Service
8.98
Multiple reviews praised the polite and helpful staff.
Location
9.02
Many reviews highlighted the excellent central location.
Room Quality
7.97
Some rooms had issues with temperature and comfort.
Amenities
8.4
Amenities were generally well received, with some mentions of the rooftop.
Value for Money
8.36
Standard quality for this hotel tier.
Food and Beverage
8.51
Breakfast was specifically mentioned as excellent.
Overall Experience
8.48
Overall positive experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:21

Property Description

Historic Elegance and Modern Comfort
Located just 100 metres from Ponte Vecchio and the Uffizi Gallery, Hotel Torre Guelfa Palazzo Acciaiuoli offers a delightful stay in a 13th-century building.

Antique Furnishings and Tower Views
The hotel seamlessly blends old-world charm with modern amenities, featuring antique furniture and boasting the tallest tower in Florence. Enjoy a unique view over the city and hills from the tower.

Relaxing Terrace and Free Wi-Fi
Unwind on the terrace with a glass of wine, taking in the picturesque surroundings after a day exploring Florence. Stay connected with complimentary Wi-Fi throughout the property.

Experience the charm of historic Florence at Hotel Torre Guelfa Palazzo Acciaiuoli. Book your stay now for an unforgettable Italian getaway.

Important information:

Please note that check-in is from 08:00 until 20:00 for the rooms in the annex. Some of them are accessible only via 15 steps.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.4
Based on 1649 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.51
Overall Experience: 8.48
A
Annette solo_traveller gb
10
Thank you Hotel Torre Guelfa. I really enjoyed my stay
Pros:

When I arrived I walked up to the panoramic tower and enjoyed a glass of wine with other guests. The views over Florence were breathtaking. The hotel is perfectly located for exploring Florence on foot. I was delighted to receive a free copy of a novel set in Florence, written by the hotel’s owner. What a beautiful touch…. and I’m enjoying the book!The breakfast was perfect. A vast range of fruit and some very high quality pastries

2026-04-18 via Nuitee
N
Nicole couple us
10
Comfortable and clean. Great location.
Pros:

Location, history

Cons:

Breakfast could have more options

2026-04-18 via Nuitee
M
Marie family_with_children fr
7
Parking compliqué à trouver , personnel adorable et gentil , super tour dans le restaurant avec superbe vue , très propr
Pros:

La gentillesse du personnel et proche du cœur de la ville

Cons:

Le bruit qui réveille à 5h du matin 😭😭😭😭

2026-04-16 via Nuitee
L
Luca solo_traveller au
8
2026-04-14 via Nuitee
J
Jennifer family_with_children us
9
Magical and convenient
Pros:

The location of the hotel was in a beautiful little street only a 2 min walk to the river and sights. The views from the bell tower were magical and the complimentary breakfast was exceptional, and included delicious items for our dietary restrictions. Overall a special way to stay in Florence.

Cons:

The only thing we didn't like was not an issue with the hotel but with parts of Florence in general--the smell of sewers drifted in the room off and on and was off-putting, but did not effect our stay overall.

2026-04-13 via Nuitee
K
Kenzi solo_traveller fr
8
Hôtel très charmant et très bien localisé
Pros:

L’emplacement à 5min du Ponte Vecchio et 10  min du Duomo génial

Le rooftop en haut de la tour est génial, avec une vue superbe

Chambre très charmante avec un style rustique super

Cons:

Hôtel un peu cher, le Check out un peu tôt

2026-04-13 via Nuitee
G
Giovanni family_with_children ch
8
2026-04-13 via Nuitee
A
Anja couple de
9
2026-04-12 via Nuitee
T
Tadeu family_with_children br
10
2026-04-12 via Nuitee
B
Bekim family_with_children ch
9
Es hat uns sehr gefallen würden wir wieder kommen
Pros:

Sehr gutes Frühstück
Lage sehr zentral
Große Zimmer und sauber
Würde wieder kommen

Cons:

Leider ist etwas laut in Mitternacht
Fenster sind nicht so dicht

2026-04-11 via Nuitee
K
Karl couple at
9
Unbedingt empfehlenswert für Kurzaufenthalte.
Pros:

Sehr gutes Frühstück, freundliches Personal. Phantastische Lage im Zentrum, besondere Atmosphäre in einem alten Palazzo mit einem mittelalterlichen Turm, von dessen Aussichtsterrasse mit Barbetrieb man unmittelbar auf die historische Altstadt blickt.

Cons:

Wenig Ablagemöglichkeiten im Zimmer

2026-04-11 via Nuitee
G
Gillian family_with_children gb
9
An excellent old renaissance style hotel in an excellent location.
Pros:

An old renaissance style hotel in the centre of Florence.
Very clean, large rooms, the ceilings were around 14ft high!
Staff were very pleasant and welcoming.
Breakfast good.
Location excellent, minutes walk from all of the must see attractions.
A walk up to the hotel rooftop terrace via the tower offers incredible 360 views of the city

Cons:

Nothing

2026-04-10 via Nuitee
G
Gabriela family_with_children nl
8
Pros:

Location was superb.

Cons:

The facilities are very runned down, not updated.

2026-04-09 via Nuitee
F
Ferruccio family_with_children it
8
ESPERIENZA MOLTO POSITIVA
Pros:

Hotel situato all'interno di un antico palazzo con tutti i pro e contro del caso.
Posizione eccellente, walking distance da tutte le principali attrazioni e dalla stazione FS.
Colazione molto buona.

Cons:

Solo qualche piccola caduta di stile, qualche nota stonata qua e là che nuoce al fascino dell'insieme.

2026-04-08 via Nuitee
P
Pasquale couple it
9
Pros:

la colazione abbondante e varia è stata una piacevole sorpresa
la visita alla Torre più alta di Firenze, parte integrante dell'albergo, è stata molto suggestiva
il libro gentilmente offerto come omaggio dal proprietario dell'albergo, ci ha fatto ancor più venir voglia di tornare

Cons:

l'assenza di un dispositivo di regolazione della temperatura della camera essendo stata la nostra permanenza in giorni particolarmente e inaspettatamente freddi

2026-04-07 via Nuitee
G
Grigorios couple ch
6
2026-04-07 via Nuitee
T
Tanya couple ca
7
Pros:

Location

Cons:

The room is small and doesn't have a plug for you to plug in the kettle

2026-04-07 via Nuitee
A
Agnieszka family_with_children pl
10
Wyśmienity ❤️👌👌
Pros:

Wspaniała obsługa w recepcji oraz na śniadaniu
Bardzo dobra lokalizacja hotelu
Bardzo dobrze zorganizowane parkowanie auta

Cons:

Wszystko było ok

2026-04-06 via Nuitee
D
Daniel couple us
10
A brief but very good stay
Pros:

A great location with a very good staff.

2026-04-05 via Nuitee
A
Antony couple gb
5
2026-04-02 via Nuitee