Fairfield by Marriott Kunming Xinying

Hotels
Fairfield Inn
9.2 (44 reviews)
No. 182 Xinying Road, Xinying New Town, Panlong District , Kunming , cn

Children allowed

Review Highlights

Pros:
Great location with food options
Room quality and breakfast were praised
Cons:
Staff communication issues
Noise from outside and smoke smell in some rooms

Categories

Cleanliness
8.41
There was a smoke smell in the room and noise from the neighborhood. The windows could not be closed.
Service
9.38
The staff was very nice and helped with inquiries, but there were concerns about their English communication.
Location
9.92
Good location with nearby dining options, but difficult to find on Google Maps.
Room Quality
9.37
Rooms were bright and airy with good amenities, but some rooms had smoke smells.
Amenities
8.9
Modern facilities, but there were mixed experiences like no bellboy service.
Value for Money
8.86
Standard quality for this hotel tier.
Food and Beverage
9.41
Breakfast had a nice selection and a live cooking station.
Overall Experience
9.38
Overall good experience despite some communication and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:33

Property Description

Prime Location: Fairfield by Marriott Kunming Xinying is conveniently located near major transportation hubs, making it easy to explore the city.

Modern Amenities: Enjoy a comfortable stay with modern amenities and well-appointed rooms at Fairfield by Marriott Kunming Xinying.

Nearby Attractions: Explore popular landmarks like Kunming Hall and World Horti-Expo Garden just a few kilometers away from the hotel.

To book your stay at Fairfield by Marriott Kunming Xinying and experience the best of Kunming, make your reservation now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 44 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.92
Room Quality: 9.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 9.41
Overall Experience: 9.38
A
Amirul couple gb
10
A very pleasant stay
Pros:

The staffs were all accomodative and although most of the communication are done in Chinese, we use our phones to converse. They were all very kind and the room was very beautiful. I enjoy everything about it and the location is sublime. So many good foods and outlets and not overly crowded. Highly recommended.

Cons:

Nothing, superb. Hands-down, best customer service ever.

2026-01-01 via Nuitee
C
Chui May couple au
8
Confortable stay in a great location
Pros:

Great location easily accessible by Didi, surrounded by shopping malls next door, lots of restaurants and eateries, modern and spacious rooms. Friendly helpful staff.

2025-12-29 via Nuitee
G
Ge solo_traveller cn
10
很舒适酒店装修很新颖
Pros:

位置和周边餐饮很好

Cons:

没有

2025-11-03 via Nuitee
C
Caroline couple us
10
Pros:

The room was wonderful and breakfast was fantastic!

2025-10-14 via Nuitee
L
Lisa couple it
9
Empfehlenswerte Unterkunft
Pros:

Sehr ansprechende Unterkunft in bahnhofsnähe mit grandioser Aussicht über die Stadt. Ich würde auf jeden Fall wieder kommen!

Cons:

Leider ist das Hotel nicht korrekt auf Google-Maps zu finden. Da es sich ab dem 23. Stock und höher befindet, ist man auf die zwei Aufzüge angewiesen, auf welche man oft relativ lange warten musste.

2025-08-10 via Nuitee
K
KAM HOO couple my
9
2025-07-10 via Nuitee
Y
Ying Xiang couple sg
10
Definitely would stay at again
Pros:

The room was bright and airy (windows could be opened). The bathroom design was great (non-couples might find it a bit too intimate but there are sliding doors that you can use to partition it) and there was a ledge you could sit on while showering. Water pressure and temperature were excellent. This is also more of a city thing, rather than hotel thing, but it was the only place where we could flush toilet paper down, which was convenient. The places we stayed in at Dali, Lijiang and Shangri-La didn't have as good a flush system and we were instructed to throw our toilet paper into a bin, instead. Although the corridors smelled faintly of smoke, we were glad that our room did not smell of smoke at all. The staff was really nice and even helped us to make a phone call to enquire with Jiuxiang Caves if we could store our luggage there, because we couldn't make calls with our overseas numbers. There was a nice selection for breakfast (from 6.30am to 10.30am if I remember correctly, which starts earlier than other places we stayed at), and a live cooking station too. There is a huge mall connected to the hotel, where you can get your milk tea/coffee fix.

Cons:

We could hear the whistle from the traffic police from the road on the 28th floor we were on, but this was easily solved by closing our window.

2025-07-07 via Nuitee
E
EE family_with_children gb
7
Don’t speak English and don’t reply to most messages!
Pros:

Facilities in the rooms we had are modern and comfortable. Caters mainly for locals! Staff not good at responding through booking.com messaging .. not even through email!!! Don’t speak English! Look at photos below for sliding door! Hotel by Marriott Group?!

Cons:

Staff don’t speak English. Doesn’t reply accurately to questions plus doesn’t respond at all most to messages, which caused us a lot of anxiety. Our previous hotel in Yangshuo had to phone them to help us liaise our needs to them!!! Hotel by Marriott Group?! Means Nothing here in China.

2025-07-06 via Nuitee
D
Dave young couple sg
9
Superb
Cons:

Noisy neighbourhood. Window cannot be closed.

2025-06-18 via Nuitee
K
Kam young couple my
8
Very good
Pros:

Location

Cons:

No bellboy to carry luggages.

2025-06-12 via Nuitee
A
Angeline group sg
9
Great service, located above a mall with lots of food options.
Pros:

Modern, room size U.S. good Location and Service

Cons:

There’s smoke smell in the room! They had to put a purifier in the room

2025-06-11 via Nuitee
L
Li young couple au
8
It is a nice hotel and good location with shops and restaurants metro around.
Pros:

It is a nice hotel and breakfast was good.

Cons:

The system was not designed to be helpful for the customer. We wanted to overstay one more day and the reception staff could not just extend it for us. We were told that the rates would be higher than we booked it online by ourselves.

2025-06-06 via Nuitee
A
Angeline group sg
9
Love my stay. View at the check in lobby (23 floor) was wow! Breakfast was good, with various options.
Pros:

New, location and lots of food and spa options

Cons:

Pillows! Too flat. Should off latex pillows

2025-06-02 via Nuitee
F
Frolicker family with young children sg
10
Comfortable
Pros:

It's located above a mall, and another mall is just minutes walk away. I never took the subway, but if you need to, it's also just minutes away. Room is what you'll expect of a Marriott standard - clean, modern, comfortable. View from the room is very nice too. Breakfast in the morning is good too.

Cons:

Only 2 lifts serve the hotel from level 23-29 (level 23 is the hotel reception), and can take some waiting especially in the morning hours.

2025-05-22 via Nuitee
P
Priyank review category business travellers us
9
Superb
2025-05-21 via Nuitee
A
Amanda group au
10
Enjoyable Stay
Pros:

The room was nice, met our expectations and we also enjoyed the breakfast buffet. The location was good, a lot of food available and shopping next store was fun to explore.

2025-05-12 via Nuitee
M
Maggie young couple sg
8
Very good
2025-04-27 via Nuitee
A
Alvin with friends au
10
Felt luxurious
Pros:

Great location, right next to a shopping centre and plenty of food and drinks (milk tea).

Very clean, affordable, and service was great.

2025-04-26 via Nuitee
M
Mui young couple sg
9
Superb
Pros:

Good location alot of food

Cons:

Hotel need a staff to carry laugage

2025-04-20 via Nuitee
A
Alicia young couple my
9
Superb
2025-03-23 via Nuitee