TownePlace Suites by Marriott Holland

Hotels
•
TownePlace Suites by Marriott
9.2 (162 reviews)
12132 James Street , Holland , US

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Children allowed

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good amenities
Cons:
Sub-par breakfast
Issues with cleanliness in some reviews

Categories

Cleanliness
8.34
Overall cleanliness was mentioned positively, though some reviews noted areas for improvement.
Service
9.81
Friendly and helpful staff, with a particular mention of a staff member who provided excellent assistance.
Location
9.35
Conveniently located near shopping, dining, and attractions, making it easy to access the area.
Room Quality
9.3
Rooms were generally described as clean, spacious, and comfortable.
Amenities
9.33
Good array of amenities including pools, hot tubs, and fire pits.
Value for Money
9.29
Many guests found the hotel to deliver good value for their price.
Food and Beverage
8.84
Breakfast offerings were decent but had some mixed reviews.
Overall Experience
9.31
Generally very positive experiences, with many mentioning they would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:51

Property Description

Modern and Comfortable Accommodations
Experience a stay like no other in our stylish and comfortable rooms, designed to meet all your needs and ensure a relaxing stay.

Convenient Location Near Key Attractions
Our hotel's prime location puts you just a short distance away from popular attractions such as DeVos Place, Grand Rapids Art Museum, and Grand Valley State University.

Easy Access to Major Universities and Airports
With close proximity to Calvin College, Aquinas College, and Muskegon County Airport, our hotel is the perfect choice for travelers visiting loved ones or flying in for business.

Book your stay at TownePlace Suites by Marriott Holland today for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 162 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 9.33
Value for Money: 9.29
Food and Beverage: 8.84
Overall Experience: 9.31
A
Amy • couple • us
8
2026-11-07 • via Nuitee
H
Hans • solo_traveller • us
8
2026-10-12 • via Nuitee
M
marisa • solo_traveller • it
9
Pros:

La posizione tranquilla e comoda per arrivare in centro

Cons:

La pulizia del bagno e la polvere sui comodini

2026-09-13 • via Nuitee
S
Swain • solo_traveller • us
8
Great Find!
Pros:

We were pleasantly surprised to find these suites with a small kitchenette and full-sized fridge, dishwasher and kitchen supplies for a reasonable price. A decent breakfast, friendly and helpful staff, and nice clean rooms. We booked another room in another city the next night. Thank you Marriott TownPlace Suites!

Cons:

Only discomfort was the toilet seat was smaller than the toilet base and was broken on one side so sitting on it was tricky.

2026-09-11 • via Nuitee
T
Theresa • extended_group • us
7
The place was sufficient for our short stay but would not go back
Pros:

Close to attractions & restaurants. The lobby has a nice lounge to hang out with family at night watching TV & game cards

Cons:

We have a king bed +sofabed unit. The sofabed is useless. It has no cushion at all. My teenager is not able to sleep in it coz all it has are springboards. Erin, at the front desk gave us like 5 blankets after check-in to see if we can use em for mattress cushion but that sofa bed will traumatize your poor back to life

2026-09-09 • via Nuitee
K
Keith • solo_traveller • us
9
Pros:

Clean rooms and common areas

2026-09-07 • via Nuitee
D
DeLanie • couple • us
10
2026-09-01 • via Nuitee
J
Jeffrey • couple • us
8
Very nice but was not that clean
Pros:

Me and my wife loved everything about the property very nice place to stay.

Cons:

The cleanliness there was hair in the shower and on the floor when we got there. And there was no housekeeping cleaning our room it just stayed the same.

2026-08-31 • via Nuitee
H
Heidi • extended_group • us
10
2026-08-31 • via Nuitee
H
Hannah • couple • us
10
We had a wonderful weekend visiting Holland for the first time and loved our roomy suite.
Pros:

Loved the suite.

Cons:

Front desk staff was just so so, but fine.

2026-08-29 • via Nuitee
Z
Zips • couple • de
8
Pros:

Gutes Frühstück. Ansich gute Ausstattung des Apartments.

Cons:

Es hat ein zweiter Stuhl am Esstisch gefehlt.

2026-08-23 • via Nuitee
M
Michael • extended_group • us
10
Pros:

Easy to bike to.

2026-08-13 • via Nuitee
K
Kim • family_with_children • us
8
2026-08-06 • via Nuitee
K
Krystal • family_with_children • us
9
Great place to stay.
Pros:

It was very clean, friendly staff, and affordable.

Cons:

The pillows and bed were not the most comfortable, but it was very clean.

2026-08-05 • via Nuitee
J
Jennifer • couple • us
9
Very well run hotel. I would stay again.
Pros:

The hotel was clean and comfortable and had a great breakfast.

Cons:

Our room was near the elevator so there was commotion outside the door at times.

2026-08-04 • via Nuitee
P
Pamela • solo_traveller • us
7
Good location, but pricy for the weekend.
Pros:

Clean and updated.

Cons:

We were supposed to have a king size bed and was a queen bed in room. There was no bedding in the room for the pull out bed. When the pull out bed was opened, there was no space to walk around the bed. I had to climb over the bed to get to the bathroom.
Rates were very high.

2026-08-04 • via Nuitee
A
Andrew • family_with_children • us
10
Pros:

By far the best hotel we stayed at on our trip. Excellent rooms, games for borrowing, distance to downtown and neighboring towns, and a breakfast that can’t be beat. This will be a repeat visit for us every year!

2026-07-24 • via Nuitee
M
Meier • solo_traveller • us
10
2026-07-15 • via Nuitee
T
Traci • family_with_children • us
9
Pros:

Breakfast lady was awesome. Helping everyone and telling jokes.

Cons:

Limited parking.
Check in attendant wasshort and kind of a smart ass to questions asked. But then later helped with fishing places.

2026-07-13 • via Nuitee
R
Rhonda • solo_traveller • us
5
Pros:

Pictures were deceiving, sofa bed had no linens,we had to move furniture around to make it fit had to climb over it from the other bed to get to restroom ,they had no linens in the room for sofabed so I went to front desk they had no fitted sheet.I was sent pdf receipt for 431$ and was charged 641$ with no refund for the difference and was charged extra 40 deposit that was never refunded

Cons:

See above

2026-07-13 • via Nuitee