TownePlace Suites by Marriott Holland

Hotels
•
TownePlace Suites by Marriott
9.2 (157 reviews)
12132 James Street , Holland , us

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Children allowed

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good amenities
Cons:
Sub-par breakfast
Issues with cleanliness in some reviews

Categories

Cleanliness
8.34
Overall cleanliness was mentioned positively, though some reviews noted areas for improvement.
Service
9.81
Friendly and helpful staff, with a particular mention of a staff member who provided excellent assistance.
Location
9.35
Conveniently located near shopping, dining, and attractions, making it easy to access the area.
Room Quality
9.3
Rooms were generally described as clean, spacious, and comfortable.
Amenities
9.33
Good array of amenities including pools, hot tubs, and fire pits.
Value for Money
9.29
Many guests found the hotel to deliver good value for their price.
Food and Beverage
8.84
Breakfast offerings were decent but had some mixed reviews.
Overall Experience
9.31
Generally very positive experiences, with many mentioning they would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:51

Property Description

Modern and Comfortable Accommodations
Experience a stay like no other in our stylish and comfortable rooms, designed to meet all your needs and ensure a relaxing stay.

Convenient Location Near Key Attractions
Our hotel's prime location puts you just a short distance away from popular attractions such as DeVos Place, Grand Rapids Art Museum, and Grand Valley State University.

Easy Access to Major Universities and Airports
With close proximity to Calvin College, Aquinas College, and Muskegon County Airport, our hotel is the perfect choice for travelers visiting loved ones or flying in for business.

Book your stay at TownePlace Suites by Marriott Holland today for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 157 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 9.33
Value for Money: 9.29
Food and Beverage: 8.84
Overall Experience: 9.31
A
Andrew • family_with_children • us
10
Pros:

By far the best hotel we stayed at on our trip. Excellent rooms, games for borrowing, distance to downtown and neighboring towns, and a breakfast that can’t be beat. This will be a repeat visit for us every year!

2026-07-24 • via Nuitee
M
Meier • solo_traveller • us
10
2026-07-15 • via Nuitee
T
Traci • family_with_children • us
9
Pros:

Breakfast lady was awesome. Helping everyone and telling jokes.

Cons:

Limited parking.
Check in attendant wasshort and kind of a smart ass to questions asked. But then later helped with fishing places.

2026-07-13 • via Nuitee
R
Rhonda • solo_traveller • us
5
Pros:

Pictures were deceiving, sofa bed had no linens,we had to move furniture around to make it fit had to climb over it from the other bed to get to restroom ,they had no linens in the room for sofabed so I went to front desk they had no fitted sheet.I was sent pdf receipt for 431$ and was charged 641$ with no refund for the difference and was charged extra 40 deposit that was never refunded

Cons:

See above

2026-07-13 • via Nuitee
C
Carole • couple • us
10
Pros:

Fantastic breakfast!

2026-07-07 • via Nuitee
M
Muhammad • extended_group • us
6
Just good
Pros:

Clean

Cons:

No bed sheets or pillows for sofa bed.
We had to ask for them
Breakfast wasn’t good and stopped filling coffee before time was over

2026-07-06 • via Nuitee
K
KATHRYN • couple • us
9
Nice place
Pros:

good breakfast. good location for what we were there for. friendly staff

Cons:

NA

2026-07-04 • via Nuitee
K
Ketra • couple • us
10
Would book again!
Pros:

Very warm and friendly staff - especially Tana, Jamie and Erin. Treated us like family. Great landscaping and indoor/outdoor seating. Must be a newer establishment. There were several new amenities we had not experienced before. Great breakfast!

Cons:

Slow shower drain.

2026-07-03 • via Nuitee
V
Vickie • couple • us
10
great stay. would stay here again.
Pros:

staff were very friendly and helpful. room was very nice and had all the amenities needed.

2026-07-01 • via Nuitee
E
Elizabeth • family_with_children • us
10
2026-06-27 • via Nuitee
M
Michelle • couple • us
6
2026-06-22 • via Nuitee
V
Vadim • family_with_children • cy
10
Pros:

Nice bed, clean

2026-06-15 • via Nuitee
L
Lauren • couple • us
9
Pros:

Everything mostly

Cons:

Need a bathroom fan

2026-06-14 • via Nuitee
K
KATHRYN • family_with_children • us
8
Perfect for what we were there for
Pros:

We were greeted by an extremely pleasant woman, ready and willing to help. Breakfast was good!! Hotel was clean. Good location for what we were there for

Cons:

NA

2026-06-09 • via Nuitee
H
Harry • extended_group • de
8
2026-06-05 • via Nuitee
C
Carolina • family_with_children • us
8
2026-06-01 • via Nuitee
A
anselm rainer johannes • couple • br
9
normal good
Cons:

the free internet
is dificult

2026-05-29 • via Nuitee
K
Kristina • family_with_children • us
10
Very clean hotel ran by very friendly staff who take pride in what they do.
Pros:

It was centrally located in the hotel and had a fair assortment of things to choose from which is nice when you are traveling with picky kids and stressed-out parents!!!

Cons:

Parking was the only thing I had an issue with. It was frustrating because we had to park in the lot next door due to trucks with trailers being able to park longways and take up like 6 spaces which didn't leave to many for others.

2026-05-29 • via Nuitee
F
Francisco • extended_group • us
10
Awesome
Pros:

Super clean and confort

2026-05-26 • via Nuitee
L
Leah • solo_traveller • us
8
2026-05-20 • via Nuitee