City View at The Gramercy Residences

Hotels
7.5 (15 reviews)
Unit 2611, Gramercy Residences, Salamanca St. Poblacion , Makati , ph

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Sauna
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Upgraded suite provided
Quick response to reservation issue
Cons:
Room cancellation
Power outage
Dirty corridors

Categories

Cleanliness
3.58
Significant issues reported, including cat urine in the corridor.
Service
8.55
Provided an upgrade and handled the room cancellation.
Location
8.59
The location of the alternate building was still within a few minutes' distance.
Room Quality
6.54
Downgraded to a subpar room experience.
Amenities
8.57
Amenities were standard but not specifically mentioned.
Value for Money
8.03
Value seemed lacking due to the overall experience.
Food and Beverage
8.08
No specific comments on food and beverage.
Overall Experience
8.05
Disappointed due to multiple issues with room and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:29

Property Description

Rooftop Pool for City Views
Enjoy stunning city views while taking a refreshing dip in the rooftop pool at Gramercy Residences Makati Hidden Gem.

Wellness Oasis
Indulge in relaxation with a sauna, spa facilities, and yoga classes offered at the aparthotel.

Convenient Location
Situated in Makati district, with major malls like Power Plant Mall and Glorietta Mall nearby, and just 7 km from Ninoy Aquino International Airport.

Book your stay now at Gramercy Residences Makati Hidden Gem for a luxurious and convenient experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PHP 500 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for ₱ 500 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 15 reviews
Cleanliness: 3.58
Service: 8.55
Location: 8.59
Room Quality: 6.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
J
Juliet couple au
5
Cons:

We were moved to another apartment building. We had to wait an hour before receptionist arrived.

2026-01-31 via Nuitee
I
Ingebrikt young couple no
1
Bad
Pros:

They canceled our room because of a water leak. Gave us an upgrade suite in a shitty building a few minutes away. Five minutes after going to the suite, the power went out. Then they downgraded us to a okey room, but I felt I didn’t get the hotel experience, and had to walk in a building with cat piss all over the corridor.. will not book another time

2025-06-12 via Nuitee
L
Luis solo traveller pe
7
Good
Pros:

ALthought its a little small , its perfect for one person. Decoration very nice and location is excellent.

Cons:

A little small.

2024-11-22 via Nuitee
G
Garrett young couple us
5
Passable
Pros:

Location and comfortable room.

Cons:

No Wi-Fi and TV did not work at all. Telling us they would pay us back some amount for not giving what they advertised but still didn't. Unfortunately we still had to buy load for phone service. Had to wait in lobby for 4 hours until employee told us our room wasn't ready and had to go to a different location till ours was.

2024-10-24 via Nuitee
A
Abdullah young couple kw
8
Very good
Cons:

The cleaning services were not good or non-existent and the space was very narrow.

2024-08-11 via Nuitee
B
Baskinigor solo traveller il
10
Exceptional
Pros:

Very nice place

2024-07-03 via Nuitee
D
Daniel solo traveller sg
9
Superb
2024-07-02 via Nuitee
R
Romeo young couple ae
5
Near the center and very safe. But facilities and staff needs aclot of improvement!
Pros:

Proximity to the center

Cons:

No added-value

2024-06-29 via Nuitee
N
Norman young couple au
9
Norman Escudier.
Pros:

It was a great location, with beautiful sunsets over Manila Bay, also easy access to Century Mall.

Cons:

The unit was a bit small, and it could do with a new firmer mattress.

2024-05-24 via Nuitee
R
Ryan young couple us
7
Wouldn’t stay again.
Pros:

The apartment is definitely unique and the view is great from the room. The pool is nice, the WiFi worked great, and the bed was comfortable.

Cons:

There was an awful smell coming from under the sink. We let the cleaning staff know so hopefully the issue resolves. The staff were 30 minutes late for check in so we had to wait for a key, the check in process isn’t smooth here. The sign inside the room says we could use the building amenities on floor 35, however this is not the case and is reserved for unit owners only, as confirmed by the concierge desk.

2024-02-27 via Nuitee
P
Paul review category business travellers us
6
Nice , but I don't think I would choose it again.
Pros:

The location was convenient to a local mall with grocery store . The pool area was very nice. The gym was good enough for what I needed , treadmills, stationary bikes, smith machine, dumbbells , stretching room , nice view of Makati city. The spa and massage area was excellent. The staff were very experienced therapy masseurs.

Cons:

The building itself was very nice. Lots of security, pleasant staff. What I didn't like with my unit, (as an Air BNB), there were very few amenities. Thank good ness there was Japan World in the nearby mall. I purchased a few inexpensive items to make it more convenient for me , such as a soap dish with suction cup for the shower, dish wash detergent, hand soap for the bathroom sink. The room was not cleaned everyday. I had an appointment on Saturday for cleaners to come and it was a no-show. WiFi was only available in your room. If you went to the gym or downstairs lobby you needed a password. The gym only gave out WiFi passwords to permanent residents.

2024-02-26 via Nuitee
H
Huy young couple nc
10
I will definitely come back.
Pros:

The beauty of the room. The TV screen. The swimming pool. The gym. The security. The number of elevators. The area. The microwave. The kindness of the staff.

Cons:

I was a little bit stressed when i had to call but no one answered me. Luckily i could chat via booking.com chat to the staff members. And then everything was perfect.

2024-02-08 via Nuitee
K
Kathryn young couple us
10
Exceptional
2023-12-24 via Nuitee
N
Nick solo traveller nl
8
Very good
Pros:

Super clean and staff was very helpful

2023-10-28 via Nuitee
R
Rafael young couple ph
10
The place unbelievable amazing ❤️❤️❤️
Pros:

The place unbelievable amazing

Cons:

Non

2023-08-26 via Nuitee