Doubletree by Hilton McAllen

Hotels
•
Doubletree by Hilton
8.8 (251 reviews)
1800 South Second Street , McAllen , us

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.05
Multiple reviews noted issues like dirty sheets and ants, affecting perception.
Service
9.55
Positive feedback on staff friendliness and overall service experience.
Location
9.55
Convenient and praised location from multiple reviews.
Room Quality
8.55
Generally good, but some issues mentioned such as air conditioning and decor.
Amenities
9.05
Indoor pool and facilities were appreciated, though maintenance issues noted.
Value for Money
8.55
Mixed reviews; some felt the price was too high for the services offered.
Food and Beverage
8.05
Breakfast options were disappointing for some guests.
Overall Experience
9.05
General satisfaction with an acknowledgment of areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:22

Property Description

Luxurious Amenities
Doubletree by Hilton McAllen offers a fitness center, bar, restaurant, and sun terrace. Guests can enjoy a buffet breakfast and make use of the hot tub.

Comfortable Rooms
The hotel rooms feature a seating area, flat-screen TV, air conditioning, and a desk. The private bathroom is equipped with free toiletries for added convenience.

Convenience and Accessibility
With a 24-hour front desk, free shuttle service, indoor pool, and business center access, guests can expect a seamless stay at Doubletree by Hilton McAllen.

Book your stay now at Doubletree by Hilton McAllen for a perfect blend of luxury and convenience.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 251 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.05
C
Clement • family_with_children • us
9
Pros:

Clean, spacious and friendly staff

Cons:

None

2026-07-25 • via Nuitee
L
LOPEZ • solo_traveller • cl
10
Pros:

Excelente Hotel , muy bien ubicado en McAllen
El servicio del personal es muy bueno
Desayuno variado
Lo recomiendo al 100 %

2026-07-25 • via Nuitee
A
Amanda • solo_traveller • us
10
It cozy
Pros:

The vibes were chill

Cons:

N/a

2026-07-24 • via Nuitee
J
José Andrés • family_with_children • mx
9
2026-07-22 • via Nuitee
E
Elsa • solo_traveller • mx
9
Pros:

Lo espacioso de la suite.

Cons:

Estaba fuera de funcionamiento un elevador y la regadera se batallo mucho para abrir

2026-07-20 • via Nuitee
C
Carlos Rueda Q • solo_traveller • mx
1
Pros:

Llegue y que no tenían la reservacion y que era problema de ustedes les escribí y no resuci respuesta tanti de ustedes como del hotel estaba lleno mcallen y reserve en in hotel y pague el doble cuando si yo llego a cancelar me penalizan

Cons:

Que tenia todo planeado y fue desagradable llegar y después de manejar tanto no tuviese donde dormir

2026-07-20 • via Nuitee
L
Luis • solo_traveller • us
7
Pros:

Staff, Value, breakfast, bar, coffee bar, restaurant

Cons:

The bedroom was hot, maintenance door was falling down

2026-07-20 • via Nuitee
O
Octavio • family_with_children • mx
9
2026-07-18 • via Nuitee
L
Leslie • solo_traveller • us
10
2026-07-18 • via Nuitee
A
Aliha Monique • solo_traveller • us
10
2026-07-16 • via Nuitee
B
Benigno • couple • us
10
2026-07-13 • via Nuitee
I
Ida • family_with_children • us
10
2026-07-08 • via Nuitee
V
Venessa • family_with_children • us
10
2026-07-06 • via Nuitee
L
Leal • family_with_children • us
1
Pros:

Clean, and nice staff

Cons:

The pool was supper small

2026-07-05 • via Nuitee
C
Contreras • solo_traveller • us
10
Pros:

Clean nice breakfast

Cons:

No trashbags

2026-07-03 • via Nuitee
O
omar • extended_group • us
10
2026-07-02 • via Nuitee
M
Maribel • solo_traveller • mx
10
2026-07-02 • via Nuitee
L
Leslisabel • solo_traveller • mx
10
Pros:

Está super céntrico, todo muy bien, limpio y amplio

Cons:

El elevdor mas cercano a mi habitación estaba fuera de servicio pero supongo que era algo temporal

2026-06-30 • via Nuitee
S
San Juanita • couple • us
10
Pros:

We didn’t get to taste it I had submitted the breakfast with my booking option and when I called front desk they told me we didn’t have it was kinda disappointing but over all was a great experience

2026-06-29 • via Nuitee
V
Vilialda • family_with_children • mx
10
2026-06-27 • via Nuitee