Woodlands Hotel, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8 (2421 reviews)
13 Panmure Terrace , Dundee , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Noise in rooms
Temperature issues

Categories

Cleanliness
7.89
Clean and well-maintained rooms, with some mentions of minor issues.
Service
8.86
Staff consistently described as friendly, helpful, and accommodating.
Location
7.9
Convenient location, though some negative aspects mentioned regarding distance to city center.
Room Quality
7.35
Rooms were mostly clean and comfortable, but some guests mentioned issues like noise and temperature.
Amenities
7.88
Good amenities with some facilities not utilized by all guests.
Value for Money
7.84
Generally considered good value, though some comments about specific items felt overpriced.
Food and Beverage
8.39
Food options highly praised, particularly breakfast and specific dishes.
Overall Experience
7.86
A positive overall impression with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 18:57

Property Description

Luxurious Amenities and Leisure Club
The Best Western Woodlands Hotel, a former mansion house, boasts a luxurious indoor leisure club with a 12.5m pool and various relaxing facilities. Guests can indulge in massage treatments, reflexology, and acupressure provided by professional masseuses.

Individually Designed En Suite Bedrooms
With 65 uniquely designed en suite bedrooms, this hotel offers peace and privacy. Each room is equipped with modern comforts, including free WiFi, ensuring a comfortable stay for every guest.

Convenient Location and Nearby Attractions
Situated near Broughty Ferry, the hotel is surrounded by landscaped gardens and offers ample free parking. Guests can easily explore nearby attractions such as Carnoustie Golf Links, St. Andrews, and the V&A Dundee, making it an ideal choice for leisure and business travelers alike.

Book your stay at the Best Western Woodlands Hotel for a luxurious and convenient experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply.

Please note, due to rising costs From March 6th 2023 admittance to the leisure club will be £10 per adult and £5 per child (aged 5-16) under 5 's are free per day for residents.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2421 reviews
Cleanliness: 7.89
Service: 8.86
Location: 7.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
R
Roduner • family_with_children • ch
8
2026-04-11 • via Nuitee
D
Deborah • solo_traveller • gb
9
Would stay again.
Pros:

Lovely room food onsite was great.

Cons:

Nothing

2026-04-11 • via Nuitee
S
Sylwia • family_with_children • pl
10
Świetny hotel, polecam
Pros:

Pobyt w hotelu był bardzo udany. Obiekt położony jest w pięknej okolicy. Pokój zrobił na mnie bardzo dobre wrażenie – był przestronny i gustownie wykończony. Widać, że wnętrza są świeże i zadbane.
Hotelowa restauracja również spełniła oczekiwania, jedzenie było smaczne, a oferta zróżnicowana. Personel zasługuje na pochwałę – wszyscy byli bardzo mili, pomocni i tworzyli przyjazną atmosferę.
Strefa rekreacyjna to kolejny plus. Basen jest przyjemny i dobrze utrzymany, choć mógłby być nieco większy. W saunie i na basenie niestety było dość tłoczno, co trochę obniża komfort korzystania.

Cons:

Nieczynne jacuzzi

2026-04-10 • via Nuitee
J
Jade • family_with_children • gb
10
2026-04-10 • via Nuitee
B
Bichowska • family_with_children • gb
9
2026-04-09 • via Nuitee
K
Kayleigh • family_with_children • gb
6
2026-04-09 • via Nuitee
A
Andrew • solo_traveller • nz
8
2026-04-09 • via Nuitee
A
Andrew • couple • gb
8
Lovely stopover Aberdeen to Edinburgh - staff excellent and even upgraded the room to avoid climbing stairs with cases
Pros:

Large car park and close to coast

Cons:

Nothing cones to mind

2026-04-09 • via Nuitee
M
McAnearney • family_with_children • gb
5
Its just okay
Pros:

The room rate was good.
The room was a good size and had all the basic facilities

Cons:

Overall the hotel is tired and needs upgrading
Receptionist was curt
Bar prices are not good value
No water in room
Your car is left in a terrible state if you're not fortunate enough to get one of the few parking spaces that isn't under a tree

2026-04-08 • via Nuitee
S
Sarah • family_with_children • gb
6
Lovely location but not a good night's sleep
Pros:

Lovely location, good room size and nice restaurant. Lady on reception and staff in restaurant were very friendly and helpful

Cons:

The bed was just springs, uncomfortable and very squeaky, couldn't move during the night without waking each other up. Bathroom had mould on the ceiling and a crack in the sink. I went to use a towel after a shower and it had a big stain on it (reception got another one sent quickly).

2026-04-08 • via Nuitee
R
Rajalakshmi • solo_traveller • gb
10
2026-04-07 • via Nuitee
A
Audrey • couple • gb
10
2026-04-07 • via Nuitee
J
Jackie • couple • gb
10
Pros:

Great stay and use of the facilities, restaurant had a good selection would stay again.

2026-04-06 • via Nuitee
I
Isabelle • couple • gb
10
Excellent value for money and very comfortable, the bathroom could do with updating but was adequate .
Pros:

The room was large and a very comfortable bed

Cons:

The shower was weak and the water pressure for the toilet wasn’t good

2026-04-05 • via Nuitee
J
Jane • solo_traveller • gb
8
Overall a good stay would definitely recommend
Pros:

Location & Price

Cons:

Doors slamming

2026-04-05 • via Nuitee
F
frances • extended_group • gb
8
Exactly what we needed
Pros:

Nice location

Cons:

Green emergency exit light shone all night in our room, very annoying

2026-04-05 • via Nuitee
S
Stefan • family_with_children • de
8
2026-04-05 • via Nuitee
M
Maddy • couple • gb
9
Would recommend
Pros:

Location, free parking, clean, quiet

Cons:

Our room must have been by the boiler room which was noisy, and for the second time I was by the door to the corridor

2026-04-04 • via Nuitee
O
Olwen • family_with_children • gb
10
Pros:

Nice and quiet

Cons:

Breakfast, ordinary.

2026-04-04 • via Nuitee
D
David • family_with_children • gb
8
2026-04-04 • via Nuitee