Woodlands Hotel, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8 (2421 reviews)
13 Panmure Terrace , Dundee , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Noise in rooms
Temperature issues

Categories

Cleanliness
7.89
Clean and well-maintained rooms, with some mentions of minor issues.
Service
8.86
Staff consistently described as friendly, helpful, and accommodating.
Location
7.9
Convenient location, though some negative aspects mentioned regarding distance to city center.
Room Quality
7.35
Rooms were mostly clean and comfortable, but some guests mentioned issues like noise and temperature.
Amenities
7.88
Good amenities with some facilities not utilized by all guests.
Value for Money
7.84
Generally considered good value, though some comments about specific items felt overpriced.
Food and Beverage
8.39
Food options highly praised, particularly breakfast and specific dishes.
Overall Experience
7.86
A positive overall impression with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 18:57

Property Description

Luxurious Amenities and Leisure Club
The Best Western Woodlands Hotel, a former mansion house, boasts a luxurious indoor leisure club with a 12.5m pool and various relaxing facilities. Guests can indulge in massage treatments, reflexology, and acupressure provided by professional masseuses.

Individually Designed En Suite Bedrooms
With 65 uniquely designed en suite bedrooms, this hotel offers peace and privacy. Each room is equipped with modern comforts, including free WiFi, ensuring a comfortable stay for every guest.

Convenient Location and Nearby Attractions
Situated near Broughty Ferry, the hotel is surrounded by landscaped gardens and offers ample free parking. Guests can easily explore nearby attractions such as Carnoustie Golf Links, St. Andrews, and the V&A Dundee, making it an ideal choice for leisure and business travelers alike.

Book your stay at the Best Western Woodlands Hotel for a luxurious and convenient experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply.

Please note, due to rising costs From March 6th 2023 admittance to the leisure club will be £10 per adult and £5 per child (aged 5-16) under 5 's are free per day for residents.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2421 reviews
Cleanliness: 7.89
Service: 8.86
Location: 7.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
M
Marion • couple • de
7
2026-03-28 • via Nuitee
B
Brenda • couple • gb
10
Provided us with exactly the reason we booked it
Pros:

Excellent breakfast

Cons:

N/A

2026-03-25 • via Nuitee
E
Elizabeth • couple • gb
10
Gr8 stay, will definitely book again.
Pros:

Great hotel, attended a party there and all was very good. Food excellent

Cons:

Charge for using pool and gym, this should be included in ur stay

2026-03-23 • via Nuitee
M
Michael • family_with_children • gb
8
2026-03-23 • via Nuitee
C
CM • couple • gb
5
Quiet, welcoming hotel, with good facilities for an overnight stop.
Pros:

Room was perfectly adequate and good for the cost, as was dinner. The room and the hotel were all clean and tidy and tastefully decorated. In Staff were all friendly, helpful and industrious. Surroundings were comfortable, quiet and attractive. Plenty of on-site parking, with easy access.

Cons:

Bed was so soft any movement threatened to spill you onto the floor. Food was mixed - dinner was good value and enjoyable, but cooked breakfast was left in heated trays and even at 8am was lukewarm at best and very overcooked. Rolls weren't very fresh, in a location where good bakers proliferate. Staggered, timed breakfast certainly helped prevent queuing but all self-service was a bit soulless.

2026-03-21 • via Nuitee
B
Brenda • couple • us
9
Nice place!
Pros:

Breakfast was nice. Large dining room, cute lounge. The bar was limited on brands but we brought some for our room. Cute place. No elevator so we walked 3 flights but I could use the exercise. We walked a little over a mile from a bar. It’s beautiful outside/trees grounds. Our room was very comfortable.

Cons:

Don’t park under the trees. Birds made a mess of our car. lol

2026-03-21 • via Nuitee
E
Ellie • solo_traveller • us
8
2026-03-19 • via Nuitee
J
John • family_with_children • gb
10
Pros:

The whole experience was great , from booking in to booking out. Staff were excellent .. 10 out of 10

Cons:

No safe in room.

2026-03-19 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-03-18 • via Nuitee
M
Marion • family_with_children • gb
10
Brilliant
Pros:

The hotel is beautiful and in a quiet area easy transport links

Cons:

All good

2026-03-17 • via Nuitee
M
Matthew • family_with_children • gb
9
Pros:

Nice, country hotel vibe but in a good location.

Cons:

Maybe slightly worn.

2026-03-17 • via Nuitee
W
Wright • family_with_children • gb
8
2026-03-16 • via Nuitee
J
Judith • family_with_children • gb
8
Pros:

Love staying at this hotel in Broughty Ferry. Staff are so friendly and accommodating. Rooms are clean and comfortable. The location and setting of the hotel are excellent and natural, surround by beautiful big trees and wildlife. A real oasis but yet so close to the bustling town of Broughty Ferry.

The pool and leisure facilities are perhaps in need of some TLC but still relaxing and enjoyable. The staff and leisure club users are always so friendly and very welcoming.

Cons:

The leisure facilities are a little dated and in need of repair but still usable and very acceptable.

2026-03-16 • via Nuitee
C
Chris • family_with_children • gb
9
2026-03-15 • via Nuitee
A
Anthony Mel • family_with_children • gr
9
Excellent stay, great breakfast quality, but careful of the breakfast policy.
Pros:

The staff were consistently excellent, and the facilities were well maintained and enjoyable. Our room was spotless, comfortable, and offered great value for money. The location was also ideal for a quite stay, yet only 10 minutes away from the city centre! The breakfast was also great, fresh, with a selection of options and a full Scottish.

Cons:

The breakfast booking and rules. Having to book your breakfast in advance on your holidays is bad, especially for families with kids. Hunger control a kid is not a fun idea! Then the table is booked for 45' and when you have to serve and feed your kid(s) and eat yourself, you barely have time to shove it down. Definitely not a holiday policy!

2026-03-14 • via Nuitee
N
Nathan • family_with_children • gb
8
2026-03-14 • via Nuitee
R
Reise • family_with_children • gb
5
Clean but facilities needed updating
Pros:

Room was clean

Cons:

Shower head didn't fully work and leaked onto the bathroom floor
TV didnt work
Mattress on bed was very thin
Toilet paper was also cheap and thin

2026-03-14 • via Nuitee
R
Robertson • couple • gb
10
Relaxing
Pros:

Location of the hotel is great.

Cons:

Nothing

2026-03-14 • via Nuitee
R
Ryan • solo_traveller • gb
7
Cosy, easy access and friendly
Pros:

Location, parking, comfort and bar

Cons:

Shower over bath with a shower curtain. Will stay again if room with walk in/stand in shower is available

2026-03-13 • via Nuitee
L
Laura • solo_traveller • gb
10
2026-03-13 • via Nuitee