Woodlands Hotel, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8 (2421 reviews)
13 Panmure Terrace , Dundee , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Noise in rooms
Temperature issues

Categories

Cleanliness
7.89
Clean and well-maintained rooms, with some mentions of minor issues.
Service
8.86
Staff consistently described as friendly, helpful, and accommodating.
Location
7.9
Convenient location, though some negative aspects mentioned regarding distance to city center.
Room Quality
7.35
Rooms were mostly clean and comfortable, but some guests mentioned issues like noise and temperature.
Amenities
7.88
Good amenities with some facilities not utilized by all guests.
Value for Money
7.84
Generally considered good value, though some comments about specific items felt overpriced.
Food and Beverage
8.39
Food options highly praised, particularly breakfast and specific dishes.
Overall Experience
7.86
A positive overall impression with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 18:57

Property Description

Luxurious Amenities and Leisure Club
The Best Western Woodlands Hotel, a former mansion house, boasts a luxurious indoor leisure club with a 12.5m pool and various relaxing facilities. Guests can indulge in massage treatments, reflexology, and acupressure provided by professional masseuses.

Individually Designed En Suite Bedrooms
With 65 uniquely designed en suite bedrooms, this hotel offers peace and privacy. Each room is equipped with modern comforts, including free WiFi, ensuring a comfortable stay for every guest.

Convenient Location and Nearby Attractions
Situated near Broughty Ferry, the hotel is surrounded by landscaped gardens and offers ample free parking. Guests can easily explore nearby attractions such as Carnoustie Golf Links, St. Andrews, and the V&A Dundee, making it an ideal choice for leisure and business travelers alike.

Book your stay at the Best Western Woodlands Hotel for a luxurious and convenient experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply.

Please note, due to rising costs From March 6th 2023 admittance to the leisure club will be £10 per adult and £5 per child (aged 5-16) under 5 's are free per day for residents.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2421 reviews
Cleanliness: 7.89
Service: 8.86
Location: 7.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
A
Angela • family_with_children • gb
10
Highly recommended place to spend your time in Scotland!
Pros:

Beautiful hotel, very well located and with clean facilities and quiet areas. We were glad to notice the doors didn't sound to strongly when moving between the halls, which allowed us to get a pleasant sleep. Good value for the price.

2026-05-08 • via Nuitee
S
Scott • couple • gb
8
2026-05-07 • via Nuitee
K
Karen • couple • gb
8
2026-05-07 • via Nuitee
E
Ella • family_with_children • ie
8
Pros:

Great location. Comfy beds. Nice & quiet. Bar staff were really nice.

Cons:

Paying for swimming pool separately Would've liked it to be included in the room price.

2026-05-06 • via Nuitee
D
DAVID TERRY • couple • gb
10
EXCELLENT
Pros:

EVENING MEAL WAS EXCELLENT

Cons:

ALL GOOD

2026-05-06 • via Nuitee
G
GEORGIOS • couple • gr
7
Pros:

Good breakfast , Nice neiborhood

Cons:

The hotel needs renovation. There is no plug near to the bed and although the hotel provided an extension cable it was quite uncofortable to have cables all over the room.

2026-05-04 • via Nuitee
C
C Bruce • solo_traveller • gb
9
A must!
Pros:

The area is so calming .
The pool and jacuzzi are amazing.

Cons:

Having my TV alarm wake us up at 00.00
Could do with a few mire changing rooms in the fitness area

2026-05-04 • via Nuitee
L
Laura • family_with_children • gb
6
Ok but wouldn’t return.
Pros:

Cleanliness of room and bathroom. The swimming pool. Reception staff lovely.

Cons:

Grumpy lifeguard, sauna being repaired and food in restaurant was TERRIBLE

2026-05-03 • via Nuitee
R
Ruth • extended_group • ca
10
It was a comfortable stay. The staff is exceptional.
Pros:

Location

Cons:

Stairs

2026-05-03 • via Nuitee
H
hutton • solo_traveller • gb
7
2026-05-02 • via Nuitee
M
Myriel • couple • de
8
2026-05-01 • via Nuitee
M
M • couple • gb
8
Friendly staff, clean hotel with good leisure facilities
Pros:

Friendly and helpful staff, nice bar area, swimming pool, steam & sauna rooms are well maintained and hotel was clean.

Cons:

Leisure changing rooms need a refresh (feels outdated compared to the rest of leisure facilities) and weight lifting equipment in the gym needs replaced (heavily rusted and well used) still functional but not great.

The mattress in our room could do with a swap out, no support and very old.

2026-04-26 • via Nuitee
L
Liane • couple • gb
10
Peaceful, relaxing and fantastic
Pros:

Calm and clean and lovely

Cons:

Nothing I didn’t like

2026-04-25 • via Nuitee
E
elaine • solo_traveller • gb
8
We use this hotel for convenience of its location
Pros:

We have stayed here a few times and is convenient for meeting friends in broughty ferry. Hotel is a little old fashioned but it was clean.

Cons:

The bed wasn’t all that comfy

2026-04-24 • via Nuitee
I
Istvan • family_with_children • gb
8
Our room and the furniture was slightly old, but it was good stay
Pros:

The swimming pool and the staff was really nice.

Cons:

The room was a bit old, but it was ok we still could enjoy.

2026-04-23 • via Nuitee
W
Webb • solo_traveller • gb
10
Pros:

The setting,the staff,generous sized rooms.

Cons:

Maybe the wall display units just off reception could be tidied up,all of the pics info etc had fallen off. Only small I know but still important.
The bed surround was very dirty,you can get covers for these that fit around the base it let the room down as everything else wonderful.small things like this can let the image down.
The gardens can be cleaned up,there was foliage to the left of the drive on the way out needing tidied.

2026-04-22 • via Nuitee
M
Martin • solo_traveller • gb
8
Pros:

This hotel was is nice, beautiful grounds and nice location,
The hall ways are wide and welcoming, and the room was not a disappointment, with everything you need

Cons:

When I arrived, I had actually booked the wrong date, I found the receptionists attitude rude and unwelcoming, no one made me feel welcome

2026-04-22 • via Nuitee
T
Theresa • couple • gb
5
Pros:

The breakfast

Cons:

No lift

2026-04-22 • via Nuitee
F
Fiona • solo_traveller • gb
9
Pros:

Lovely setting. Easy to find.

Cons:

As we don't eat much at breakfast,would have been good to have cheaper continental. £12.50 far too much to take just tea and toast or cereal for example.

2026-04-22 • via Nuitee
S
SAMANTHA • family_with_children • gb
10
Pros:

Room pool

Cons:

Nothing

2026-04-21 • via Nuitee