Woodlands Hotel, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8 (2421 reviews)
13 Panmure Terrace , Dundee , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Noise in rooms
Temperature issues

Categories

Cleanliness
7.89
Clean and well-maintained rooms, with some mentions of minor issues.
Service
8.86
Staff consistently described as friendly, helpful, and accommodating.
Location
7.9
Convenient location, though some negative aspects mentioned regarding distance to city center.
Room Quality
7.35
Rooms were mostly clean and comfortable, but some guests mentioned issues like noise and temperature.
Amenities
7.88
Good amenities with some facilities not utilized by all guests.
Value for Money
7.84
Generally considered good value, though some comments about specific items felt overpriced.
Food and Beverage
8.39
Food options highly praised, particularly breakfast and specific dishes.
Overall Experience
7.86
A positive overall impression with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 18:57

Property Description

Luxurious Amenities and Leisure Club
The Best Western Woodlands Hotel, a former mansion house, boasts a luxurious indoor leisure club with a 12.5m pool and various relaxing facilities. Guests can indulge in massage treatments, reflexology, and acupressure provided by professional masseuses.

Individually Designed En Suite Bedrooms
With 65 uniquely designed en suite bedrooms, this hotel offers peace and privacy. Each room is equipped with modern comforts, including free WiFi, ensuring a comfortable stay for every guest.

Convenient Location and Nearby Attractions
Situated near Broughty Ferry, the hotel is surrounded by landscaped gardens and offers ample free parking. Guests can easily explore nearby attractions such as Carnoustie Golf Links, St. Andrews, and the V&A Dundee, making it an ideal choice for leisure and business travelers alike.

Book your stay at the Best Western Woodlands Hotel for a luxurious and convenient experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply.

Please note, due to rising costs From March 6th 2023 admittance to the leisure club will be £10 per adult and £5 per child (aged 5-16) under 5 's are free per day for residents.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2421 reviews
Cleanliness: 7.89
Service: 8.86
Location: 7.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
E
Eleanor • couple • gb
10
Excellent would definitely recommend
Pros:

Lovely surroundings great staff excellent breakfast leisure facilities great

Cons:

Nothing

2026-03-07 • via Nuitee
G
Grant • solo_traveller • gb
5
Pros:

Friendly staff, good location. Very clean.

Cons:

Bed was shockingly uncomfortable springs digging into back.
Door slamming all night.

2026-03-01 • via Nuitee
M
Marcus • solo_traveller • gb
9
Pros:

Beautiful building & friendly staff

2026-03-01 • via Nuitee
I
Ian • couple • gb
9
Pros:

Clean nice good staff

2026-02-28 • via Nuitee
A
Alison • couple • gb
8
2026-02-27 • via Nuitee
A
Anna • family_with_children • gb
9
2026-02-26 • via Nuitee
C
Claire • extended_group • gb
7
Nice stay in a comfortable room outside of Dundee.
Pros:

Lovely comfortable room. Friendly staff. Just a short drive from Broughty Ferry beach and Arbroath Cliffs (stunning).

Cons:

It would have been great if the pool had some lounge beds to relax on. It would have been nice if the bar had lemon slices to add to out drinks (at one point they weren't even going add ice to a gin and tonic). And the reviews of the restaurant were so poor that we went out to eat instead.

2026-02-24 • via Nuitee
C
Craig • family_with_children • gb
8
2026-02-24 • via Nuitee
F
Fiona • solo_traveller • gb
9
Short Stay
Pros:

Ideal for visit required to area for work and happy to recommend. Hotel clean and good breakfast, have stayed before and will again

2026-02-23 • via Nuitee
O
Omid • family_with_children • gb
7
Cons:

There was no lift , we collected all our baggage upstairs, no lobby man who help.

The pool and gym wasn’t free,we paid £7/5 PP each days.

2026-02-23 • via Nuitee
M
Michael • family_with_children • gb
9
Pros:

How welcoming the staff, rooms kept tidy and clean.

Cons:

N/A

2026-02-23 • via Nuitee
L
Lynn • family_with_children • gb
6
Pros:

Lovely staff great food clean hotel great location great parking

Cons:

Disapointed you have to pay extra for using the pool. The bed was really uncomfortable

2026-02-22 • via Nuitee
L
Lord Neil Bruce • family_with_children • gb
7
Pros:

The room was amazing clean and spacious, finishing touches were the swans on the bed

Cons:

Well it is not that we didn't like it, but the evening meal was okay, as a professional cook, the food was very bland, the sirloin steak, I would have expected a flamed grilled, it was more off a steak cooked in the red wine, steak casserole which was steak pie, certainly could have tasted with seasoning.

This mornings breakfast was okay for a buffet style, however when my wife went to get breakfast she had to wait as the table of 10 kept going back up for more, so, I had already finished my breakfast as she still had not had her, poached egg was delivered and was then cold.

Would visit again but meals need to improve

2026-02-14 • via Nuitee
E
Elaine • couple • gb
7
2026-02-08 • via Nuitee
A
Aberdein • family_with_children • gb
8
2026-01-26 • via Nuitee
R
Rachael • couple • gb
5
Staff made the stay great
Pros:

The staff are so lovely and had a really lovely one night stay room was lovely. The pool looked good

Cons:

The food was terrible and we got money taken off. The menu needs to be looked into. I didn’t finish my meal as it was really poor. The bacon didn’t look cooked. I think it was microwaved the chips were raw. The food was just terrible. If we knew the menu was not the same online we would have gone out somewhere else. The bar was full so couldn’t sit at the bar either.

2026-01-26 • via Nuitee
T
TattieBogle • solo_traveller • gb
8
2026-01-23 • via Nuitee
G
Geoff • solo_traveller • gb
10
2026-01-20 • via Nuitee
N
Nicholas • family_with_children • gb
7
Overall it was fine and would have been made better with more consistency of service.
Pros:

Breakfast was adequate. The cooked to order provision was much nicer.

Cons:

Some inconsistencies with staff demeanour. The initial welcome and help offered by receptionist was excellent. Some waiting staff were v friendly others not.

2026-01-19 • via Nuitee
J
Jaimi • family_with_children • gb
10
Clean, comfortable and in a beautiful setting. Great facilities! Will be back!
Pros:

Great food, wonderful service and friendly, helpful staff! My girls had the best time playing in the pool, which is basic but perfect for what we wanted! All very clean, rooms clean and comfortable. Great night away!

2026-01-19 • via Nuitee