Courtyard by Marriott Pueblo

Hotels
•
Courtyard by Marriott
7.5 (156 reviews)
110 West First Street , Pueblo , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Value for Money
Cons:
Service
Check-in process
Lack of amenities

Categories

Cleanliness
6.64
Guests reported a clean hotel, but had issues with check-in delays and confusion.
Service
6.61
Numerous complaints about chaotic service during check-in, with staff perceived as untrained.
Location
8.65
Positive sentiment regarding the hotel's location, particularly its proximity to the riverwalk.
Room Quality
7.6
While rooms were clean, some maintenance issues with heating and cooling systems were noted.
Amenities
7.63
Amenities were insufficient, particularly the lack of included breakfast and issues with coffee supplies.
Value for Money
8.59
Generally considered decent value, but the lack of breakfast and room issues affected perception.
Food and Beverage
7.14
No free breakfast offered, which guests felt should be standard; coffee service lacking.
Overall Experience
7.11
Mixed feedback; enjoyed location and cleanliness, but significant service issues detracted from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:39

Property Description

Indulge in Luxury at Courtyard by Marriott Pueblo Downtown

Relaxation at Your Fingertips:
Enjoy the convenience of an indoor pool and hot tub during your stay. Unwind and rejuvenate after a long day of work or travel.

Delightful Dining Options:
Savor a delectable range of dishes at Courtyard Bistro and Bar, offering a full breakfast menu and Southwestern cuisine. The perfect spot to enjoy a meal or grab a drink.

Convenience and Comfort:
With free Wi-Fi, a fitness center, and a gift shop on-site, your every need is catered to. Experience comfort and ease throughout your stay.

Book now for an unforgettable stay at Courtyard by Marriott Pueblo Downtown, just minutes away from key attractions and the Pueblo Memorial Airport.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 156 reviews
Cleanliness: 6.64
Service: 6.61
Location: 8.65
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 7.14
Overall Experience: 7.11
M
Matthew • extended_group • us
7
2026-07-18 • via Nuitee
P
Paige • extended_group • us
7
It was a fine stay
Pros:

It was fine

Cons:

Idk

2026-07-11 • via Nuitee
P
Paige • extended_group • us
7
2026-07-10 • via Nuitee
백윤기 • solo_traveller • kr
1
비정상적인 호텔비 결재
Cons:

7/6일 현장결재 조건으로 하루 숙박을 예약하였으나 Biz 일정이 변경되어 바로 예약 취소를 부킹닷컴에 신청하고 당일 부킹닷컴을 통해 다른호텔을 예약하여 현재 장기 숙박 중입니다.
그러데 7/7일 방문하지도 안았고 결재하지도 안은 숙박비용이 카드 승인되었다고 문자가왔어요.
위약금 지불도아니고 어떻게 내가 결재하지 않은 카드 결제가 100% 비용처리되어 나갔는지 억울합니다.
부디 불이익이 발생하지 않토록 처리부탁해요.

2026-07-08 • via Nuitee
E
Ethel • couple • us
10
Great
2026-07-06 • via Nuitee
R
Ronald • family_with_children • us
10
2026-07-05 • via Nuitee
P
Priscilla • family_with_children • us
9
2026-06-24 • via Nuitee
J
Jeff • solo_traveller • us
7
2026-05-28 • via Nuitee
B
Benny • couple • us
10
2026-05-18 • via Nuitee
J
Jerry • solo_traveller • us
7
Pros:

Great location and staff. facility is a bit dated and worn for the price.

2026-05-05 • via Nuitee
W
White • solo_traveller • us
10
2026-05-01 • via Nuitee
M
Marina • family_with_children • us
10
2026-04-19 • via Nuitee
D
Dan • solo_traveller • us
1
Good service at hotel. Booking.com did not com through.
Pros:

Friendly staff

Cons:

The Booking.com reservation didn’t come through until 3:00 am. I had to make other plans. I will never use booking. com again

2026-04-13 • via Nuitee
M
Melissa • couple • us
10
2026-04-11 • via Nuitee
J
Jesse • family_with_children • us
10
Great Stay
Pros:

Everything they're always accommodating

Cons:

NA

2026-03-28 • via Nuitee
P
Patrick • couple • us
9
2026-03-22 • via Nuitee
H
Hepworth • family_with_children • us
2
Meh, stay only if you have to.
Pros:

Close to the convention center

Cons:

Close to homeless populations, no hot water, no on-site breakfast, pool was down and everything in the room was old and run down. Sad state for a Marriott. Should have "Motel" in the name.

2026-03-12 • via Nuitee
K
Kent • family_with_children • us
10
2026-02-10 • via Nuitee
J
Joe • extended_group • us
7
Horrible check in
Pros:

Breakfast was ok location perfect . The evening we arrived it was a zoo to get checked in we also checked out right away with no refund

Cons:

Front desk

2026-01-19 • via Nuitee
A
Anthony • family_with_children • us
1
Extremely Disappointing Stay – Poorly Managed and Chaotic
Pros:

Overall, this was a horrible experience, and I would strongly caution others—especially those traveling for a special event—to consider alternative accommodations. This property is in serious need of improved training, staffing, and guest service standards.

Cons:

We recently stayed at the Courtyard Downtown by Marriott in Pueblo for a family wedding, and unfortunately, the experience was incredibly disappointing from start to finish.

We were unable to check into our room until around 7:30 p.m. due to a complete lack of clean rooms. Despite arriving well after the standard check-in time, we were told to join a waiting list—a first for me at any hotel. There appeared to be multiple people acting as managers, yet none of them seemed properly trained or capable of handling the front desk operations. The level of disorganization and confusion was simply unacceptable.

The check-in process was the worst I've ever encountered—chaotic, uncomfortable, and frustrating, especially during what was meant to be a
joyful and important occasion for our family.

2026-01-19 • via Nuitee