Villa Eugenia Boutique Hotel

Hotels
9.2 (2349 reviews)
Jai Alai 4 , San Sebastián , es

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great service
Comfortable accommodations
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.18
Some reviews mentioned issues with cleanliness, specifically dust and stains on sheets.
Service
9.99
Many guests highlighted excellent service and attentiveness from the staff.
Location
8.69
The hotel is slightly distant from main attractions, but still accessible.
Room Quality
9.64
Comfortable rooms with good amenities, noted for their spaciousness and decor.
Amenities
8.67
Basic amenities were lacking, but some guests appreciated the available coffee and tea.
Value for Money
9.63
Guests felt the pricing was reasonable for the quality and service received.
Food and Beverage
9.18
Breakfast was generally well-received, though some suggested it could be improved.
Overall Experience
9.65
Overall satisfaction is high with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:40

Property Description

Luxurious Garden Hotel in San Sebastián

Seasonal Heated Swimming Pool: Relax and unwind in our seasonal heated swimming pool, perfect for a refreshing dip after a day of sightseeing.

Comfortable and Well-Equipped Rooms: Our air-conditioned rooms feature modern amenities such as rain showers, flat-screen TVs, wardrobes, minibars, and safes, ensuring a comfortable stay for all our guests.

Convenient Location: Situated just 1.3 km from the Kursaal Congress Centre and Auditorium, Hotel Villa Eugenia offers easy access to popular attractions like Victoria Eugenia Theatre, Calle Mayor, and Buen Pastor Cathedral.

Experience the charm of San Sebastián at Hotel Villa Eugenia. Book now for an unforgettable stay!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.

Reception hours are from 8 am to 10 pm, but you can access the hotel independently whenever you want.

Tourist license: H-SS-00880Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 24 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 2349 reviews
Cleanliness: 8.18
Service: 9.99
Location: 8.69
Room Quality: 9.64
Amenities: 8.67
Value for Money: 9.63
Food and Beverage: 9.18
Overall Experience: 9.65
B
Bas • couple • nl
8
2026-05-16 • via Nuitee
W
Wendy • couple • gb
10
Fabulous hotel, fabulous staff
Pros:

The welcome was lovely. Immediately felt at home
The rooms were spacious and super clean
The breakfast was varied and delicious
Loved that we could get decent hot drinks 24 hours a day
The bar prices were incredibly reasonable. We thought the price for the Rioja was by the glass. Turns out it was for the bottle!!

Cons:

If I’m being super picky the hairdryer was less than useful. It kept cutting out which made drying my hair a bit of a nightmare

2026-05-16 • via Nuitee
A
Ammok • solo_traveller • fr
10
Superbe logement
Pros:

Qualité , Luxe pas trop cher, boissons du minibar incluses, café et thé gratuits.

Cons:

Rien

2026-05-16 • via Nuitee
M
Marry • family_with_children • es
10
2026-05-15 • via Nuitee
• solo_traveller • es
10
2026-05-12 • via Nuitee
S
Stephen • extended_group • gb
10
Fantastic
Pros:

Everything especially the young lady on reception informative and really helpful

2026-05-12 • via Nuitee
B
Begoña • couple • cl
10
muy buen lugar
Pros:

la arquitectura y diseño, la comodidad y calidad de los espacios, la amabilidad en la recepción

Cons:

que no avisaran que el parking en el lugar tenía costo adicional de 26 euros

2026-05-12 • via Nuitee
M
Mats • couple • se
9
Pros:

Perfekt för oss på bilsemester. Bra garage i bottenplan. Gångavstånd ner till centrum, ca 20 min till Gamla stan

Cons:

Ganska lyhört från korridoren

2026-05-11 • via Nuitee
A
Amiek H • solo_traveller • nl
9
Niet verder zoeken, dit hotel is top!
Pros:

Wat een heerlijke plek was dit. Het personeel was heel behulpzaam. De kamer was fantastisch met een erg mooi groot terras. Dat je tot 12.00 uur kon uitchecken was erg fijn.
De handdoeken die beschikbaar waren bij het zwembad. Allemaal pure luxe!
De afstand naar het strand is 10 minuten lopen en in de wijk waar het hotel is, zijn restaurantjes geen probleem.

2026-05-11 • via Nuitee
E
Eduardo • solo_traveller • es
10
2026-05-10 • via Nuitee
8
84RT • extended_group • nl
8
Beautiful villa with very friendly staff and superbe breakfast
Pros:

It was a great hotel, a bit far from the centre, but we knew this upfront of course. Breakfast was superbe although 1 coffee machine broke down and the last day of our stay, the main chef (man) was not around and the lady that should prepare breakfast was late... that spoiled my autistic approach to great breakfast - to have the SUPERBE Club Sandwhich after my fruit, yoghurt, and eggs... All in all great place to go to

Cons:

That the lady who should have breakfast ready on day 3 was late (well over 8 o' clock)

2026-05-08 • via Nuitee
T
Talavera Gonzalez • couple • es
9
2026-05-06 • via Nuitee
J
Jean-Pierre • extended_group • fr
9
Séjour familial à Donostia
Pros:

Très bel hôtel de taille raisonnable dans une ancienne villa. Très bien placé dans le quartier vivant de Gros à 10mn à pied du centre-ville. Personnel accueillant, agréable et avenant. Petit déjeuner de qualité.

2026-05-06 • via Nuitee
L
Loris • extended_group • fr
10
2026-05-06 • via Nuitee
M
Merino González • solo_traveller • es
9
2026-05-05 • via Nuitee
E
Edward • couple • gb
10
2026-05-05 • via Nuitee
C
Catherine • family_with_children • us
9
Great place, good location, quiet. Highly recommend!
Pros:

Beautiful decor,
Spacious room. Good for family of 3
Coffee and tea available 24/7 and even some
Games in the lobby

Cons:

Breakfast seemed a little
Pricey

2026-05-05 • via Nuitee
A
Alison • solo_traveller • gb
9
2026-05-03 • via Nuitee
A
Antonia • couple • it
7
Pros:

Stanza molto grande e accogliente

Cons:

Codice di ingresso per la stanza

2026-05-03 • via Nuitee
A
Andreas • solo_traveller • be
9
2026-05-03 • via Nuitee