Parklane Central Hanoi Hotel

Hotels
9 (1014 reviews)
Số 4 Phố Tố Tịch, phường Hàng Gai, Quận Hoàn Kiếm , Hanoi , VN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Pets allowed
Lift / Elevator
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value
Clean rooms
Cons:
Room size
Some dated amenities

Categories

Cleanliness
8.33
Multiple mentions of cleanliness; some rooms reported to be small or dark.
Service
9.8
Frequent praise for friendly and helpful staff, particularly Anna, Lucy, and Huang.
Location
9.34
Described as central with no street noise, close to attractions.
Room Quality
8.29
Rooms are generally clean but some noted dated furniture and small sizes.
Amenities
8.82
Standard hotel amenities provided, including breakfast and airport pickup.
Value for Money
9.28
Overall good value confirmed by various reviews.
Food and Beverage
8.83
Good breakfast options mentioned, although some service issues with requests.
Overall Experience
9.3
Positive feedback on experiences with the hotel, enjoyment of stay highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 04:03

Property Description

Central Location
Located in the heart of Hanoi, Parklane Central Hanoi Hotel offers easy access to popular attractions like St. Joseph Cathedral and the Thang Long Water Puppet Theater.

Convenient Amenities
Enjoy a comfortable stay with 24-hour front desk service, airport transfers, and free WiFi. The air-conditioned rooms are well-equipped with modern facilities including a minibar, safety deposit box, and a private bathroom.

Nearby Attractions
Explore the city with ease as the hotel is close to Ha Noi Railway station, Hanoi Opera House, and Hoan Kiem Lake. Don't miss out on visiting the Hanoi Old City Gate and Trang Tien Plaza during your stay.

Book your stay at Parklane Central Hanoi Hotel for a memorable experience in Hanoi!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1014 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
P
Patti Dy • solo_traveller • ph
8
Great location and friendly staff but room needs improvement.
Pros:

Food was delicious and the staff werevery helpful and friendly. The location was great, very convenient and close to the market and other tourist spots.

Cons:

The air-conditioning wasn't working properly so the room could get quite uncomfortable. We also noticed that the area under the bed wasn't properly cleaned.

2026-09-19 • via Nuitee
N
NamVuong • solo_traveller • fr
10
2026-09-19 • via Nuitee
君彥 • solo_traveller • tw
10
2026-09-18 • via Nuitee
E
Elad • solo_traveller • il
10
2026-09-16 • via Nuitee
R
RankC • solo_traveller • au
10
Very convenient location
Pros:

The staff were excellent, courteous and went out of their way to make us comfortable. They were always available even on Whatsapp to assist promptly. Especially Anna, huong and Aron were every kind and helpful.

Cons:

Even though the rooms were comfortable and spacious, they need to be refurbished soon. The photos of the rooms must have been taken when the hotel was built many years ago and does not show the current condition.

2026-09-15 • via Nuitee
C
Camille • solo_traveller • fr
9
2026-09-15 • via Nuitee
P
Preeti • solo_traveller • in
5
Pros:

Breakfast was good

Cons:

No staff to comunicate. Bathrooms were not cleaned properly.

2026-09-15 • via Nuitee
A
Anna • extended_group • fr
10
Mon hôtel préféré
Pros:

Le personnel est adorable, à notre écoute j’ai adoré ! Les chambres sont super propres et l’emplacement est parfait ! Je retourne dans cet hôtel
Chaque fois que je suis à Hanoi !!

Cons:

Rien

2026-09-09 • via Nuitee
T
Tatiana • couple • be
10
2026-09-09 • via Nuitee
B
Bel • solo_traveller • ph
9
Great value for money. Central yet quiet and has elevator.
Pros:

Huong and Anna were the ones I was speaking to the whole time I was there. Outstanding customer service.

Quiet area in the Old Quarter, near the lake and during evening or morning you can just chill there with locals and tourists alike. 

The hotel has a kitchen on the first floor, with elevator as some people do ask abt stairs for luggage. The staff are so helpful.  

Near laundry place, souvenirs and spas in the same street. I left my luggage til 8pm with them as had a train in the night and they even offered that I can take a shower before my train. 

Cons:

Had wooden floors so can be a bit noisy when there are guests arriving middle or night or going off early.
I guess not all guests open their window as the sliding window had not been cleaned much as the air can get stale with not much venting except the bathroom.

2026-09-09 • via Nuitee
C
Capucine • solo_traveller • fr
4
Pros:

L’emplacement est vraiment agréable, l’hôtel est très bien placé dans le centre de Hanoi.
La réceptionniste est très bien dans son rôle de conseil et d’explication de ce qu’il y a faire et à voir dans Hanoi, c’était très agréable de sa part.

Cons:

Dès mon arrivée la réceptionniste m’a dit que la chambre était petite (en réalité c’est très raisonnable pour une seule personne) mais que je pouvais m’upgrader pour 200k. C’est une manière étrange d’aborder les clients.
Ensuite on m’a attribué une chambre juste à côté de la réception.
J’ai dit que ça ne me convenait pas car ça allait être bruyant, elle m’a dit que non.
J’avais raison, le soir, le gardien de nuit ronflait quasiment devant ma porte, écoutait son téléphone en haut parleur et il y avait beaucoup de passage devant ma porte pour accéder à l’ascenseur.
Le monsieur de la réception du lendemain a été gentil de me donner la même chambre à un étage supérieur pour être plus au calme.
Les chambres sont humides, ne sentent pas très bon , et la deuxième que j’ai eu était à côté d’une famille avec des enfants qui hurlaient et claquaient les portes. Il y a une fenêtre dans la chambre qui donne sur un mur d’un mini puit de lumière éclairé par la lumière du couloir la nuit. Autant vous dire qu’il y a de la lumière dans la chambre la nuit.
Mauvais séjour mais j’avais besoin d’une dernière nuit que j’ai réservé auprès d’eux et elle a été confirmée et la veille de mon arrivée ils m’annulent en me disant que je n’avais pas confirmé alors que je leur avais même donné mon heure de Check in.
Ils ont essayé de résoudre le problème d’une autre manière mais j’ai préféré trouver un autre hôtel.

2026-09-09 • via Nuitee
A
Anna • extended_group • fr
10
Sans hésiter, allez y
Pros:

J’adore, l’emplacement, le petit dej, le personnel !!

Cons:

Rien

2026-09-09 • via Nuitee
H
Hafidz • couple • my
10
Pros:

Long is the best!
Great stay

2026-09-07 • via Nuitee
A
Abadie • couple • fr
9
Un hôtel de qualité, je recommande !
Pros:

L’hôtel est très bien situé.
La chambre et spacieuse tout comme la salle de bain.
Le personnel est également à l’écoute et nous a réservé un taxi pour aller à l’aéroport
Je recommande !

2026-09-06 • via Nuitee
G
Gianfranco • solo_traveller • it
8
2026-09-05 • via Nuitee
E
Elad • solo_traveller • il
10
2026-09-05 • via Nuitee
J
Johnson • solo_traveller • gb
10
Pros:

Its location and friendly staff

Cons:

My room was a bit small and the sink in.the bathroom stop the door from opening properly.

2026-09-04 • via Nuitee
J
José Luis • solo_traveller • es
10
Pros:

La ubicación y el personal.

2026-09-04 • via Nuitee
S
sameeran • solo_traveller • in
10
Pros:

Everything about this was great, location,staff behaviour great.Huang,the receptionist is a great lady,very helpful and there whenever you needed

2026-09-04 • via Nuitee
M
Marcin • solo_traveller • vn
10
Pros:

We stayed here for a few nights and had nothing to complain about. The room was big, spotless, and the bathroom was unusually large for this kind of place. Reception was welcoming from the moment we arrived and helpful whenever we asked for anything. The lake is literally a short walk away, which made the location hard to beat. We also arranged a car through the hotel and it turned up exactly when it was supposed to. Would book again.

2026-09-03 • via Nuitee