TownePlace Suites Omaha West

Hotels
TownePlace Suites by Marriott
8.3 (112 reviews)
10865 West Dodge Road , Boys Town , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Good breakfast
Cons:
Pungent smell in room
Worn bedding
No hand soap availability

Categories

Cleanliness
7.95
Most reviews mention cleanliness positively, but minor issues with hand soap availability noted.
Service
8.45
The staff is described as friendly and helpful across multiple reviews.
Location
8.95
Conveniently located next to the highway, mentioned positively by guests.
Room Quality
7.45
Issues with bedding and pungent smell reported, affecting overall satisfaction.
Amenities
7.95
Good breakfast and comfort noted, but mention of swim pool not being prepared for indicates room for improvement.
Value for Money
8.45
Standard value expected for facilities provided and location.
Food and Beverage
8.95
Breakfast was highly praised, indicating a strong area for this hotel.
Overall Experience
8.25
Generally a pleasant stay with noted improvements required in room comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:40

Property Description

Convenient Location
Located in the Old Mill area, just a short drive from downtown Omaha, TownePlace Suites Omaha West offers easy access to city attractions while providing a peaceful retreat away from the hustle and bustle.

Comfort and Convenience
Each spacious room is equipped with a fully equipped kitchen, free Wi-Fi, and a cozy sitting area, ensuring a comfortable stay for both leisure and business travelers. Guests can also enjoy the indoor swimming pool, gym, and daily continental breakfast during their stay.

Modern Amenities
Featuring amenities like a stovetop, dishwasher, and 32-inch flat-screen TV in every room, the hotel caters to guests' needs for a relaxing and enjoyable experience. Plus, with nearby attractions like the Henry Doorly Zoo, there's something for everyone to explore.

Book your stay at TownePlace Suites Omaha West for a delightful and convenient hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 112 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.45
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.25
J
Julie family_with_children us
10
2026-08-03 via Nuitee
J
Joseph solo_traveller us
4
Not what I expect from a Marriot hotel.
Pros:

Easy to get to. Comfortable bed

Cons:

Everything was broken. No ice machine in entire facility. Elevator broken on arrival. Cleaning crew left large trash bags in hallway every day. Stairwell stunk of trash.

2026-07-15 via Nuitee
I
Igumenshcheva couple us
8
Pros:

breakfast, a room

Cons:

poor signal for WiFi

2026-07-08 via Nuitee
J
Janessa Christensen solo_traveller us
10
2026-07-08 via Nuitee
J
Jill couple us
10
2026-06-24 via Nuitee
B
Brad couple us
7
Overall, a nice stay, but the exorbitant pet fee left a bad taste with us. 🤨
Pros:

The breakfast was adequate, but a couple more hot food options would have been appreciated. The area was convenient for us traveling through the Omaha area. The room itself actually provided more than we really needed, as it had a "full" kitchen.

Cons:

I didn't appreciate people smoking Marijuana so close to the entrance. I think that should be treated the same as your smoking policy.
I also didn't appreciate the very high fee for having a dog along. I think I have paid as much as $50, but $100 is too much. If you don't want travelers with pets to stay at your facility, just say so. For this reason alone, we would not chose to stay again.

2026-05-10 via Nuitee
K
Karen solo_traveller us
9
Pros:

Always a good, clean choice when staying in Omaha. It is a little pricey, but so much better than several local options we will be back.

2026-05-06 via Nuitee
J
Julie family_with_children us
10
2026-04-07 via Nuitee
K
Kellea family_with_children us
9
Pros:

The staff was very friendly and very helpful!😊
Our room was clean, just wish it would’ve been bigger.

Cons:

Need to upgrade the treadmills. The belts were taped because of tears in them.
I thought our King suite with sofa bed would have been bigger. The pictures posted for the room made it look bigger, but that’s on me. The square footage was listed. 301 sqft is not enough space for two little ones and 3 adults.

2026-03-21 via Nuitee
M
Melissa solo_traveller us
8
Pros:

Love the heated pool!! And the grills!!

Cons:

Never enough towels in the pool area

2026-03-16 via Nuitee
B
Bethany family_with_children us
10
2026-01-19 via Nuitee
N
Nancy family_with_children us
1
Filthy dirty
Cons:

Filthy dirty sofa bed. Totally unusable

2026-01-19 via Nuitee
A
Antoinette solo_traveller us
10
2026-01-19 via Nuitee
R
Robert solo_traveller us
8
2026-01-15 via Nuitee
T
Theresa family_with_children us
10
Pros:

The room was clean and comfortable. The bed was great along with the pillows. Do you sell those pillows or the name of them. We left to early to eat breakfast. Location was great. We were close to the highway and the event we attended. I would stay there again.

2026-01-12 via Nuitee
N
Nancy couple us
8
2026-01-11 via Nuitee
R
Robbins family_with_children us
10
Pros:

Nice clean and very good staff

Cons:

Atmosphere

2025-11-23 via Nuitee
J
Josh solo_traveller us
9
2025-11-17 via Nuitee
V
Valeisa family_with_children us
5
Really great stay except my bed this time!
Pros:

Descent breakfast, staff was nice and everything was well cleaned.

Cons:

The property itself was great. Interstate access is very convenient. I’ve stayed at this property before but the bed this time was very sunken in made relaxing and bedtime very uncomfortable.

2025-11-03 via Nuitee
A
Ameisha family_with_children us
10
2025-10-23 via Nuitee