TownePlace Suites Omaha West

Hotels
TownePlace Suites by Marriott
8.3 (103 reviews)
10865 West Dodge Road , Omaha , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Good breakfast
Cons:
Pungent smell in room
Worn bedding
No hand soap availability

Categories

Cleanliness
7.95
Most reviews mention cleanliness positively, but minor issues with hand soap availability noted.
Service
8.45
The staff is described as friendly and helpful across multiple reviews.
Location
8.95
Conveniently located next to the highway, mentioned positively by guests.
Room Quality
7.45
Issues with bedding and pungent smell reported, affecting overall satisfaction.
Amenities
7.95
Good breakfast and comfort noted, but mention of swim pool not being prepared for indicates room for improvement.
Value for Money
8.45
Standard value expected for facilities provided and location.
Food and Beverage
8.95
Breakfast was highly praised, indicating a strong area for this hotel.
Overall Experience
8.25
Generally a pleasant stay with noted improvements required in room comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:40

Property Description

Convenient Location
Located in the Old Mill area, just a short drive from downtown Omaha, TownePlace Suites Omaha West offers easy access to city attractions while providing a peaceful retreat away from the hustle and bustle.

Comfort and Convenience
Each spacious room is equipped with a fully equipped kitchen, free Wi-Fi, and a cozy sitting area, ensuring a comfortable stay for both leisure and business travelers. Guests can also enjoy the indoor swimming pool, gym, and daily continental breakfast during their stay.

Modern Amenities
Featuring amenities like a stovetop, dishwasher, and 32-inch flat-screen TV in every room, the hotel caters to guests' needs for a relaxing and enjoyable experience. Plus, with nearby attractions like the Henry Doorly Zoo, there's something for everyone to explore.

Book your stay at TownePlace Suites Omaha West for a delightful and convenient hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 11 years old stay for US$0 per person per stay when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 103 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.45
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.25
N
Nancy family_with_children us
1
Filthy dirty
Cons:

Filthy dirty sofa bed. Totally unusable

2026-01-19 via Nuitee
B
Bethany family_with_children us
10
2026-01-19 via Nuitee
A
Antoinette solo_traveller us
10
2026-01-19 via Nuitee
R
Robert solo_traveller us
8
2026-01-15 via Nuitee
T
Theresa family_with_children us
10
Pros:

The room was clean and comfortable. The bed was great along with the pillows. Do you sell those pillows or the name of them. We left to early to eat breakfast. Location was great. We were close to the highway and the event we attended. I would stay there again.

2026-01-12 via Nuitee
N
Nancy couple us
8
2026-01-11 via Nuitee
R
Robbins family_with_children us
10
Pros:

Nice clean and very good staff

Cons:

Atmosphere

2025-11-23 via Nuitee
J
Josh solo_traveller us
9
2025-11-17 via Nuitee
V
Valeisa family_with_children us
5
Really great stay except my bed this time!
Pros:

Descent breakfast, staff was nice and everything was well cleaned.

Cons:

The property itself was great. Interstate access is very convenient. I’ve stayed at this property before but the bed this time was very sunken in made relaxing and bedtime very uncomfortable.

2025-11-03 via Nuitee
A
Ameisha family_with_children us
10
2025-10-23 via Nuitee
K
Kenneth couple us
7
2025-10-14 via Nuitee
B
Blake solo_traveller us
8
2025-10-13 via Nuitee
L
Lynn family_with_children us
8
Pros:

Breakfast was great. Comfortable bedding and sheets. Awesome towels. Great for lounging and recuperating. Close to the things we wanted to see.

Cons:

Bed is pretty worn in specific sleeping spots. Other than that it was great! Online said there was not a pool so we did not come prepared to use it. We were very sad we did not have our suits. The season was not such we could buy new ones

2025-10-13 via Nuitee
P
Paul couple us
8
Pros:

The property was very clean. The staff very friendly.

Cons:

When we went to the room there was no hand soap. When asked about it they said they were out but gave us dishwashing soap to use in bathroom. Also the soap dispenser in shower was a little too high for shorter people to use.

2025-10-09 via Nuitee
H
Hsin-Yi Huang-Iturralde family_with_children us
7
Pros:

We like how it is located right next to the highway. The front desk staff is friendly and very helpful. The room has a separated living area that gives privacy and allows us to spread out at night.

Cons:

There was an immediate pungent smell as we entered the room. We could not get past it during our stay. My little one said that it smelled like dry dog food.

2025-08-04 via Nuitee
A
Alison family_with_children us
9
2025-07-31 via Nuitee
L
Laurila solo_traveller us
10
Pros:

The Studio with a kitchen. Newer facility.

Cons:

The key cards weren't working the first night.

2025-07-14 via Nuitee
P
Phillips solo_traveller us
10
Pros:

Peaceful

2025-07-12 via Nuitee
T
Topher family with young children us
10
Exceptional
2025-06-17 via Nuitee
S
Sally young couple us
9
Superb
2025-06-12 via Nuitee