Mercure Ponta Delgada Azores

Hotels
•
Mercure
9.3 (250 reviews)
Rua Machado dos Santos 82 , Ponta Delgada , pt

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Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Coffee quality could be improved
Parking may be limited in peak season

Categories

Cleanliness
9.28
Very clean and well-maintained hotel with friendly staff.
Service
9.75
Staff is very helpful, professional, and attentive.
Location
9.79
Fantastic location in the city center, ideal for exploring.
Room Quality
9.24
Rooms are comfortable, new, and well-equipped.
Amenities
9.27
Great amenities including a spa, pools, and wellness facilities.
Value for Money
9.23
Very good value considering the quality of services and facilities.
Food and Beverage
8.28
Breakfast offerings are good, but some items like the coffee need improvement.
Overall Experience
9.55
An excellent hotel experience overall with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:54

Property Description

Luxurious Accommodations
Indulge in air-conditioned rooms with modern amenities and a private bathroom. Each room is furnished with a comfortable desk and a safety deposit box for your convenience.

Relaxation and Recreation
Enjoy a year-round outdoor pool, indoor pool, sauna, and hammam for ultimate relaxation. The hotel also offers a shared lounge for guests to unwind in.

Convenient Services
Start your day with a delicious buffet or continental breakfast. Benefit from 24/7 multilingual reception staff, providing guidance in German, English, Spanish, and French. Take advantage of available bike and car hire services for exploring the beautiful surrounding area.

Experience luxury and comfort at Mercure Ponta Delgada Azores!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 250 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 9.24
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 8.28
Overall Experience: 9.55
T
Teresa • solo_traveller • pt
9
Pros:

A localização é excelente. Os funcionários sempre disponíveis. Quarto muito confortável e sossegado

2026-02-12 • via Nuitee
J
Joao • couple • pt
10
O melhor alojamento/estadia de Ponta Delgada.
Pros:

Tudo impecável. Desde os quartos modernos e bem decorados, o staff muito simpático e sempre disponível a ajudar. O pequeno almoço variado e delicioso. Recomendo muito e com certeza irei voltar novamente.

Cons:

Gostei de tudo.

2026-02-12 • via Nuitee
B
Bárbara • couple • pt
10
Impecável
Pros:

Tudo

2026-02-09 • via Nuitee
C
Caldeira • couple • pt
10
Extraordinária
Pros:

Foi uma estadia muito agradável, desde o check in com muita simpatia, desde o bar com comidas deliciosas e um ambiente super acolhedor.

2026-02-09 • via Nuitee
C
Carolina • couple • pt
10
Uma estadia excelente
Pros:

Gostamos de tudo em geral

Cons:

O que menos gostamos foi da temperatura da piscina

2026-01-31 • via Nuitee
A
Amadeu • solo_traveller • pt
9
2026-01-31 • via Nuitee
I
Ingrid • solo_traveller • at
10
Es hat alles gepasst
Pros:

Sehr gepflegtes und geschmackvoll eingerichtetes Hotel im Zentrum und trotzdem ruhige Zimmer.

Cons:

—-

2026-01-30 • via Nuitee
V
Verônica • couple • pt
10
2026-01-29 • via Nuitee
D
Daniel • solo_traveller • pt
10
2026-01-28 • via Nuitee
S
Simone Rita • solo_traveller • ch
10
2026-01-28 • via Nuitee
B
Barros • solo_traveller • pt
9
Encantada.
Pros:

De tudo, desde o acolhimento do primeiro dia 31/12/2025 até ao final da estadia.

Cons:

Gostei de tudo.

2026-01-26 • via Nuitee
D
Diana • couple • pt
10
Excelente
Pros:

A localização no centro com estacionamento privado e gratuito! Piscina interior com temperatura ótima. Pequeno almoço muito bom! Quarto com vista para a piscina super bem decorado e confortável! Decoração lindíssima!

Cons:

O blackout do quarto não fechava completamente e de manhã entrava luz no quarto, mas nada de grave.

2026-01-26 • via Nuitee
A
Ana • solo_traveller • pt
10
2026-01-22 • via Nuitee
M
Maria • couple • pt
10
Pros:

Excelente localização. Hotel muito moderno e confortável. Pequeno almoço completo. Funcionários muito atenciosos.

2026-01-22 • via Nuitee
M
Maria • solo_traveller • pt
10
Pros:

Excelente localização. Hotel muito moderno e confortável. Pequeno almoço completo. Funcionários muito atenciosos.

2026-01-22 • via Nuitee
M
Maria • couple • pt
10
Pros:

Excelente localização. Hotel muito moderno e confortável. Pequeno almoço completo. Funcionários muito atenciosos. Estacionamento no hotel. Tem poucos lugares mas conseguimos sempre estacionar.

2026-01-22 • via Nuitee
L
Ludmila • couple • il
10
Отпуск на Азорах.
Pros:

Отличный отель, новый, чистый с большими комнатами. Балкон выходит на красивый балкон. Обслуживание на высоком уровне. Завтраки отличные. Я всем советую этот отель. Один из лучших что я видела. Спасибо команде отеля.

2026-01-21 • via Nuitee
D
Dana • family_with_children • il
9
Pros:

המלון במיקום מרכזי, מיטה נוחה מאד (כריות פחות)
צוות מקצועי, שירותי מאד ומסייע בכל נושא
עזר לנו לתכנן את השהות עם הרבה חיוך ובאופן מקצועי

Cons:

התמונה באתר היא של החלק האחורי של המלון
השילוט מכיוון ההגעה נסתר - עשינו 4 סיבובים ברחוב עד שאיתרנו אותו.
ציינו זאת בפני הצוות.

2026-01-20 • via Nuitee
B
Beatriz • couple • pt
10
2026-01-19 • via Nuitee
A
Angela • solo_traveller • us
10
An absolute delight
Pros:

I loved how modern and clean it was and how exceptional the staff were!

2026-01-19 • via Nuitee