PLUM Dreamscape Bale Hinggil

Hotels
4.5 (2 reviews)
Jalan Dokter Ir. Haji Soekarno Apartemen Bale Hinggil , Surabaya , id

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Facilities

Air conditioning
Swimming pool
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access
Swimming nearby

Review Highlights

Pros:
Clean room
Cons:
Blood and dirty handprints on sheets
Smears and mold on walls
Delays in customer service

Categories

Cleanliness
2.5
Guests mentioned significant cleanliness issues, including blood, dirty handprints, smears, and mold.
Service
5
Mixed reviews on service. Some guests appreciated the clean room and functioning amenities, while others faced delays in response and assistance.
Location
7.5
Location was not a major concern for guests.
Room Quality
3
Guests appreciated the clean room but had issues with delayed responses and initial contact.
Amenities
5
Amenities feedback varied, with some guests finding everything in working order and others facing challenges with initial contact and service.
Value for Money
5
Mixed feedback on value for money as guests had contrasting experiences.
Food and Beverage
5
Food and beverage services were not specifically mentioned in the reviews provided.
Overall Experience
5
Overall experience feedback was diverse, with both positive and negative aspects highlighted in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 12:48

Property Description

Convenient Location and Stunning Views
PLUM Dreamscape Bale Hinggil is located near major attractions like Submarine Monument and Gubeng Train Station, offering breathtaking city views.

Comfort and Convenience
Guests can enjoy air-conditioned rooms with modern amenities, a flat-screen TV, and 24-hour front desk service. Free WiFi is available throughout the property for added convenience.

Nearby Attractions
Explore iconic landmarks such as Red Bridge Surabaya and Ampel Mosque, just a short distance away. Juanda International Airport is also easily accessible, making travel hassle-free.

Book now for a memorable stay at PLUM Dreamscape Bale Hinggil!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

4.5
Based on 2 reviews
Cleanliness: 2.5
Service: 5
Location: 7.5
Room Quality: 3
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
K
Katharine • couple • nz
1
Do not book
Pros:

Nothing

Cons:

DO NOT BOOK. It was like a crime scene. There was blood and dirty handprints on the sheets and smears/mould on the walls. No toilet paper, toiletries, kettle, etc. which were promised by the listing.

2025-07-07 • via Nuitee
D
Djianto • young couple • id
8
A new apt in the east of Surabaya
Pros:

The room was clean, all work properly 👍

Cons:

At first I contacted the property number but nobody picked up my call. I have to wait for about 40 minutes then I got the response.

2025-05-17 • via Nuitee